Palm Tungsten T5 manual Send retry notifications

CHAPTER 15 Sending and Receiving Email Messages

Did You Know?

Send retry doesn’t work for VPN or SSL connections, or for accounts for which your ISP requires you to log in to the mail server before sending mail. It also doesn’t work if you have

configured the security

preferences on your handheld to encrypt databases on the handheld.

Tip

Select the notification to view a detailed error message. Viewing the error message deletes the notification from the Reminders screen.

Send retry

If a send attempt fails for any reason after you select Send (for example, your handheld is out of range, or the application cannot connect to the mail server), you can choose to have the application move the message to the Outbox and keep trying to send the message every 30 minutes, a maximum of three times.

If you put a message in the Outbox, you must select Send to send the message on the first try. The VersaMail application attempts automatic send retry only after the first send attempt fails. Keep in mind the following regarding automatic send retry:

•Automatic send retry occurs only if you select Send to send the message manually. It doesn’t work if you select Get & Send.

•To select automatic send retry, select Yes in the dialog box notifying you that manual send has failed.

•If automatic send retry succeeds, the message is moved to the Sent folder.

•If automatic send retry fails after the third try, you have to send the message manually.

Send retry notifications

If automatic send retry fails after the third try, a notification appears on the Reminders screen. Send retry notification features include the following:

•A broken envelope icon shows that automatic send retry has failed. A separate notification appears for each email account.

•You can choose to disable notifications for send retry failures.

•The Reminders screen shows only the most recent notification for an email account, no matter how many automatic send retries have been attempted for that account.

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