User Guide
Tungsten T5 Handheld
Copyright and Trademark
Table of Contents
Moving Around in Applications
Copying and pasting information
Managing Your Contacts
Managing Your Office Files
Listening to Music
Writing Memos 237
Sending and Receiving Email Messages
317
Browsing the Web
Finding information on a web 401
Dialing Phone Numbers from Your Handheld 429
Performing Calculations 462
Managing Clock Settings
Expanding Your Handheld
Maintaining Your Handheld 578
Getting Help
Tips for viewing this guide
About This Guide
What’s in this guide?
Step-by-step instructions
Links
Before You Begin
Sidebars
Benefits
Setting Up Your Handheld and Your Computer
What’s in the box?
System requirements
Palm Desktop software
MAC only
Done Tungsten T5 Handheld
Charging your handheld
What you should know about your handheld’s battery
Unplug the USB sync cable from Your handheld
Turning on your handheld for the first time
Installing your software
Third-party application
Connecting your handheld to your computer
Done Tungsten T5 Handheld
Switching to another desktop software application
Using user profiles
Creating a user profile
MAC only
Synchronizing with a user profile
Chapter
MAC only
Common
Related topics
Managing Info
Customizing
Basics
Front panel controls
Locating the controls on your handheld
Top and side panel controls
Back panel controls
Reset button
Multi-connector
Bluetooth radio
Using the status bar
Choosing right- or left- handed rotation
Rotating the screen
Input area
What’s on the screen?
Application controls
What software is on my handheld?
Calculator
Drive Mode
Tasks
Addit
What’s on the CD?
Installing the additional software from the CD
AudiblePlayer link
PalmOne File Transfer
Windows only
Getting Started Guide
Adobe Reader For Palm OS
QuickTime
Java Technologies link
Handmark Solitaire
Moving
Setup
Entering
Information
Maintaining
Moving Around in Applications
Customize Favorites to
Using Favorites
Opening applications
You can use a favorite photo as the background
Using Applications
Using Files
Navigate within Files by doing any of the following
Open Files
Working with files and folders
Send
Copy
Move
Beam
Sorting Files
Using the 5-way navigator
Switching between applications
Opening files and folders from within an application
Moving around in Applications View
Moving around in Favorites View
Moving around list screens
Right, or Left
Moving around entry screens
Moving around dialog boxes
Up, Down
Moving around menus
Open an application
Using menus
Using the Command toolbar
Using the Command stroke
Finding information
Managing
Basics
Privacy
Categories
Entering Information on Your Handheld
Graffiti 2 writing Onscreen keyboard Phone Lookup
How can I enter information on my handheld?
Entering information with Graffiti 2 writing
Writing in the Graffiti 2 input area
Using full-screen writing
Area
Writing Graffiti 2 characters
Customize your handheld
Keys to success with Graffiti 2 writing
Entire screen to enter Graffiti 2 characters, not
Graffiti 2 alphabet
Graffiti 2 numbers
Write these marks on Left side of input area
Graffiti 2 punctuation marks
Write these marks on Right side of input area
Edit menu and select
Graffiti 2 accented characters
Graffiti 2 gestures
Writing Graffiti 2 symbols and other special characters
Graffiti 2 symbols and special characters
Writing Graffiti 2 ShortCuts
Graffiti 2 ShortCuts
Open an application
Entering information with the onscreen keyboard
Optional Select from among four different keyboards
Entering info from Contacts into another application
Optional To add another contact, repeat step
Selecting a word
Editing information
Selecting information
Selecting text
Copying and pasting information
Deleting information
Moving Around
Benefits
Program memory and the internal drive
How can I work with information?
When would I use each method?
Tip
Synchronizing information
Entering information using desktop software
Do one of the following
Synchronize your handheld with your computer
Open an application
HotSync
Synchronizing your handheld with your computer
Synchronize my handheld with my computer
Synchronizing with a cable
Customizing your synchronization settings
Click OK
Setting synchronization options
Conduit
Choosing whether application information is updated
Select the application you want to customize
Tip
MAC only
Tip
Installing applications from a Windows computer
Installing applications to your handheld
Open Palm Desktop software
Using Quick Install from within Palm Desktop software
Using the palmOne Quick Install icon
Using the palmOne Quick Install window
Using the Send To Handheld droplet
Installing applications from a Mac computer
Using commands in the HotSync menu
Using File Transfer to transfer info to your handheld
Then click Save to PC
Contents as well
101
Transfer
Using Drive Mode to work with info on another computer
Go to Applications and select
Removable drive
Handheld from your computer
Other ways of managing information
Importing information from other applications
Click File, and then click
Restoring archived items on your computer
Installing the additional software from the CD
Checking space and version numbers
Select the Device pick list and select one of these options
Removing an application from your handheld
Removing information
Removing Palm Desktop software from your computer
Remove Palm Desktop software
Setting Up
Benefits of Contacts
Managing Your Contacts
Synchronizing
Adding a contact
Copy the information into other contacts
See palmOne Media
Optional Add a
Duplicate contact
Entering additional contact information
Can duplicate contact information if you need to
Selecting contact field types
Defining custom fields
Selecting a contact as your business card
Copying contact information into multiple contacts
Locating a contact on your list
Refer to them later by importing them
Deleting a contact
Customizing the Contacts list
Customize the appearance of the Contacts list
Making connections from Contacts
Using Quick Connect
131
Customizing Quick Connect settings
Using Tap-to-Connect
Make a connection with Tap-to-Connect
Working with Contacts on your computer
Synchronizing with Palm Desktop software and Outlook
Benefits of Calendar
Managing Your Calendar
Scheduling an appointment
Scheduling events
You can color-code your
Also mark events as
You can select a time
Scheduling an event without a start time
141
Scheduling a repeating event-unusual interval
Scheduling a repeating event-standard interval
Scheduling a repeating event-unusual interval
144
Scheduling an event that is longer than a day
Optional Enter the location
Entering a location or a note for an event
Optional Enter the note
Scheduling an event with a time zone
Enter the event
Color-coding your schedule
Managing your color-codes
Select the color-code for the category
Assigning a color-code to an event
Setting an alarm
You can customize your alarm settings
If you set your alarms
Rescheduling an event
If you’re changing a repeating
Deleting a specific event
Deleting events
157
Deleting all your old events
Viewing your appointments and tasks together
Checking your schedule
Do one of the following to view your schedule
Viewing your daily schedule
Do any of the following to view your daily schedule
Open Week View Press Calendar Select the Week View icon
Viewing your weekly schedule
Viewing your monthly schedule
Viewing a yearly calendar
Finding events that overlap
Customizing your calendar
Customizing display options for your calendar
Different Color Theme to
Untimed Events Show events
Setting alarm and time options
Set any of the following alarm settings
Working with Calendar on your computer
Beaming events to other Palm Powered devices
How can I create and manage Office files? Related Topics
Managing Your Office Files
How can I create and manage Office files?
Optional If the file you
Opening files from within Documents
Click the link below to learn about these related topics
Viewing Photos and Videos
Supported file types
Viewing a photo or video in the Thumbnail View
Viewing photos or videos
Select the pick list in the upper
Icons Select a photo or video to view Thumbnails
Send Rotate
Viewing a photo or video in the List View
185
Opening the Options
Viewing a slide show
Thumbnail or List View
Rotating a photo
Album menu
Viewing and editing photo or video details
View photo or video details
Organizing photos and videos in albums
Organizing photos and videos
Select to add Select + to remove
Moving a photo or video within and between albums
Item is removed from the original album
It to a different album
Sorting photos and videos
Use the drawing tool to add a personal touch to a photo
Personalizing a photo
Select one of the following to save
Opening the Album
Copying a photo or video
Opening the Album menu
Deleting a photo or video
Attach a photo or video to an email message
Sharing photos and videos
Working with palmOne Media on your computer
Beaming photos and videos to other Palm Powered devices
Listening to Music
Transferring MP3 files to your handheld
Prepare your handheld Go to Favorites and then select Music
Transferring the files, so there’s no need to do anything
Using Drive Mode
Transferring music from a CD to your handheld
Save Tracks
210
211
Options menu and select
Power Preferences
Playing music on your handheld
Open the Options menu
Creating a playlist
Managing playlists
Up arrow Down arrow
Playing songs from a playlist
Editing a playlist
Select Edit and do any of the following
Deleting a playlist
Viewing song info
Music menu
Working with RealPlayer on your computer
Cards
Benefits of Tasks
Managing Your Tasks
Mark tasks as private to
Creating a task
Graffiti 2 characters in the input area
You can organize your
You can customize the alarm sound for your
Setting an alarm
Scheduling a repeating task-unusual interval
Scheduling a repeating task-standard interval
Select the task description,
Scheduling a repeating task-unusual interval
228
Organizing your tasks
Marking a task complete
Deleting a specific task
Deleting tasks
Deleting all your completed tasks
Customizing your Tasks list
Change any of the following settings, and then select OK
Working with Tasks on your computer
Sending tasks as attachments to email messages
Benefits of Memos
Writing Memos
Use Phone Lookup to
Creating a memo
You can change the size of the text in Memos to
Viewing and editing a memo
Moving memos in your memos list
Deleting a memo
Working with Memos on your computer
Lookup
Benefits of Note Pad
Writing Notes in Note Pad
Marking them as private
Creating a note
Choosing the pen and paper background colors
Select the pen and paper colors
By opening the Options
To use a note as a reminder, set an alarm for that note
Open the menus
Viewing and editing a note
Deleting a note
By opening the Record
Options menu, select
Working with Note Pad on your computer
Beaming notes to other Palm Powered devices
Benefits of your handheld’s Bluetooth technology
Connecting Wirelessly to Other Devices
What types of connections can I make?
What can I do with the built-in Bluetooth technology?
What is device discovery?
Entering basic Bluetooth settings
Setting up a phone connection
Select phone Select if your phone does not appear
Select OK Select Done to finish phone connection setup
261
262
Open the email application or the web browser
Accessing email and the web wirelessly
Get and Send
Setting up a connection for wireless synchronization
To synchronize with your
Synchronize wirelessly
Setting up a connection to your Windows desktop computer
Optional Create a trusted connection
Setting up a connection to a network
270
Creating trusted pairs
272
Storing recently found device names
Setting advanced Bluetooth features
Allowing your handheld to wake up when it is turned off
Synchronizing your handheld with your desktop PC
Sending and Receiving Email Messages
With your computer . Select
Upgrading an existing email account
Using an email provider
About email accounts
Account and connection types
Using a corporate email account
VPNs
Creating an account
Setting basic account options
Provider is not listed
284
Finish setup Select Done to
Setting advanced mail options
287
Set outgoing mail options
Messages
Testing your new account
Editing an email account
Managing email accounts
Synchronize your handheld with your
Deleting an email account
Selecting a different service for an email account
294
Adding Esmtp to an account
Check with your system
Switching among email accounts
Getting and reading email
Automatically check for and download new email
You can change the maximum size for
Getting email messages
Set the default connection type for this account
Get only unread mail
Download Attachments
Scheduling auto get mail
Auto get mail with notification
An email account to
Optional Select Get Mail Done
Auto get notifications
Setting notification options
Viewing and using the Reminders screen
Auto get mail retries
Inbox icons in the VersaMail application
Resource issues with auto get mail
Reading email messages
Selecting whether to receive messages as Html or plain text
Open VersaMail Preferences
Customizing the font of messages you are reading
Automatically try
Sending an email message
Optional Attach one or more files to send with your message
Entering an address directly in the To field
Entering an address using Contacts
Entering an address using Smart Addressing
Attaching a personal signature
Send retry notifications
Send retry
Outbox icons in the VersaMail applications
Modifying messages in the Outbox
Viewing another folder
Working with email folders
Customizing the appearance of the message list
Drag the column divider to change the width of the column
Message menu and select
Moving messages between folders
323
Creating and editing mail folders
325
Forwarding an email message
Working with email messages
Replying to an email message
Deleting a message
Working with URLs
Delete Msgs on Server
Deleting old messages
Trash
Emptying the trash
To automatically empty the trash
Open the menus
Setting the trash to be emptied automatically
Single message Select Mark
Marking messages as read or unread
Unread on your handheld only
To mark the messages as read or
Working with attachments
Downloading an attachment to your handheld
Expansion card
Working with a downloaded attachment
Tap the red paper clip icon
Type
No Done button appears Go to Favorites and select VersaMail
Downloading large attachments
Attaching files
Open the Attachments screen
342
Attaching photos and videos
Set Outlook as your default email program
Setting up an account on your handheld
Enabling synchronization on your computer
Are included only the next time you synchronize
Synchronization
You can set advanced synchronization options
Setting synchronization options for your email account
Select your mail client synchronization options
Setting mail client synchronization options
350
Click Internet Options
Setting Microsoft Outlook as your default email program
Setting advanced email synchronization options
353
Box is unchecked, meaning that all email is synchronized
355
Account information screens
VersaMail conduit shortcuts
Excluding one or more accounts during synchronization
Synchronizing an account
Synchronizing multiple accounts
Using SSL with the conduit
Advanced VersaMail application features
Setting preferences for getting, sending, and deleting email
361
Adding or updating a contact directly from a message
Creating and using filters
Select OK. The filter appears in the Filters list
Turning filters on and off
Turn filters on or off
Editing or deleting a filter
Menus
Managing settings for incoming and outgoing mail
Select a service for this
Manage address and server settings
371
372
VersaMail conduit
374
375
376
Adding Apop to an account
Setting advanced account preferences
Transactions in a short amount of time
Changing email header details
Backing up mail databases
By default, your handheld is set to back up mail databases
Prerequisites for wireless Imap folder synchronization
Synchronizing Imap mail folders wirelessly
Turning Imap folder synchronization on or off
Working with root folders
Using Secure Sockets Layer SSL
386
Sending and Receiving Text Messages
Creating and sending a text message
Selecting Add Signature
Options menu
390
Receiving and viewing a text message
By opening the Messages
Open the Preferences
Options menu and select Open the menus
By opening the Message
Editing a draft text message
Setting advanced messaging features
395
Keeping messages private by turning on security options
Benefits of the web browser
Browsing the Web
Accessing a web page using the action bar
Accessing a web
Accessing a web page using the address field
Using a password to access a web
URL. Open
Finding information on a web
Quickly jumping to a
Following a link
Returning to your home page or a page you recently visited
You can change your font
Changing how you view a
Optional If the web
Adding a bookmark
Bookmarking your favorite pages
Viewing a bookmarked or saved
Editing information about a bookmark or saved
Arranging the bookmark list
409
Disconnecting from the Internet
Disconnecting from and connecting to the Internet
Connecting to the Internet
Downloading a file
Downloading files and pages
Bookmark List. The saved
Saving a web
Viewing a saved file
Sending email by means of an Internet email account
Communicating with other users
Returning to a web page you recently visited
Changing your Home
Changing your Home and start pages
Select OK twice
Changing your start
Changing how images are downloaded
Setting advanced browser options
Open the General Preferences
Allowing websites to remember personal information
Setting preferences for storing web pages
424
Proxy Server a server
Setting preferences for using a proxy server
426
Setting whether to accept JavaScript
Sending email messages using a link from a web
Dialing a number Using speed dial Related topics
Dialing Phone Numbers from Your Handheld
Benefits of Dialer
Entering a number
Dialing a number
Redialing the most recently used number
Dialing a number from the Call History List
Adding a speed dial entry
Using speed dial
Dialing a number using speed dial
Editing a speed-dial entry
436
Benefits of sharing
Sharing Information
Using the Send command
Most applications, the leftmost menu is named Record
Sending a category
Next to the application size
Sending an application
Using the Send command with SMS
Using the Send command with the VersaMail application
Beaming information from within an application
Beaming
Leftmost menu in most applications is named Record
Beaming a category
Beaming an application
447
Other ways of sharing information
Sending information as part of a text message
Benefits of Expense
Managing Your Expenses
Adding an expense
Symbol
You can send your
Expense information to a Spreadsheet on your
Customizing the currency pick list
Choosing currency options
Presetting the currency symbol
Creating a currency symbol
Create the custom symbol
Deleting an individual expense
Deleting expenses
Deleting an entire category of expenses
You can change the appearance of the expense list
Customizing the expense list
Working with Expense on your computer
Adding contacts to the attendees list with Lookup
Benefits of Calculator
Performing Calculations
Calculator buttons
Viewing recent calculations
Accessing different calculators
Information Tungsten T5 Handheld
Benefits of privacy
Keeping Your Information Private
Choosing a security level
Marking information as private
Hiding or masking private entries
Setting the level of privacy
Viewing an entry that is masked
Using a password
Creating a password
Changing a password
474
Deleting a password
Deleting a forgotten password
Locking your handheld
Optional Create a new password
Locking your handheld automatically
Never Always leave your handheld unlocked
Locking your handheld manually
Creating a Quick Unlock combination
Using Quick Unlock
482
Deleting your Quick Unlock combination
Encrypting your information
485
Incorrect Quick Unlock
Limiting the number of password attempts
Intrusion Protection box
Number of password attempts must be between 5
489
Benefits of categories
Using Categories to Organize Information
That application
Adding a category
Renaming a category
Deleting a category
Placing information into a category
Placing an entry into a category
All other applications Select Details Tungsten T5 Handheld
If necessary, select OK If necessary, select Done
Placing an application into a category
Viewing information by category
Media
Benefits of World Clock
Managing Clock Settings
Checking the current date and time
Primary location
Setting the primary location
Setting the date and time for the primary location
Hour Minute
Choosing secondary locations for other time zones
Modifying the locations list
Adding new locations
List, use Graffiti
Optional Select each setting you want to change
Deleting a location
Hours. Set alarms outside of this timeframe
Setting the alarm clock
Responding to the alarm clock
Changing the clock display
Setting an alarm outside of the next 24 hours
Benefits of customizing
Customizing Your Handheld
Changing the background photo in Favorites View
Customizing your Favorites View
Changing entries in Favorites
515
Customizing the Application View
517
Changing the screen fonts
Making the screen easier to read
Small bold Large bold
Adjusting the brightness
Changing screen colors
Changing handedness orientation of the screen
Assigning a button to your frequently used applications
524
Setting the date and time
Selecting a location
Clock
Select the location
Resetting the date and time
Hour clock format, you won’t
Selecting formats for dates, times, and numbers
Go to Date & Time Preferences or to World Clock
Keyboard Wide Classic Tungsten T5 Handheld
Customizing the way you enter information
Customizing the input area
Status bar or input area icons
Using the full-screen writing area
Following
Customizing Graffiti 2 strokes
Graffiti 2 ShortCuts
Setting up ShortCuts
536
Changing ShortCuts
Correcting problems with tapping
Options menu, and then
Selecting sound settings
If you use Security
Entering your owner information
Preventing your handheld from turning on by accident
Conserving battery power
Selecting power-saving settings
543
Changing the preset connection settings
Connecting your handheld to other devices
545
Creating your own connection settings
Settings
Bluetooth connection
548
Need to install the phone settings for your phone
Connecting your handheld to a mobile phone
Setting up a service profile
Customizing network settings
Open the Service menu
552
Connecting to your service
Adding details to a service profile
555
Deleting a service profile
Creating login scripts
558
559
Complete the script
Adding plug-in applications
Setting up a VPN account on your handheld
Setting up VPN
Set up a VPN account on your handheld
Establishing a VPN connection
Ending a VPN connection
Locating the input area and other controls on your handheld
Benefits of expansion cards
Expanding Your Handheld
How can expansion cards help me?
What type of expansion cards can I use?
Removing an expansion card
Inserting an expansion card
Insert the expansion card Go to Applications and select
Opening an application on an expansion card
Use palmOne File
Opening files on an expansion card
Viewing card information
File Transfer or Drive Mode
Application to rename
Renaming a card
Copying applications to an expansion card
Removing all information from a card
Using Bluetooth wireless technology on your handheld
Handheld do’s
Keep the battery charged
Maintaining Your Handheld
Handheld do’s and don’ts
Resetting your handheld
Doing a soft reset
Handheld don’ts
Reset button
Doing a hard reset
Restoring your information after a hard reset
583
Support
Common Questions
Setup
Nothing happens when I insert the CD
Cannot install Palm Desktop software
Common Questions
My battery drains too quickly
Want to see how much battery life I have left
’m not sure when I need to recharge my handheld
My battery is drained
Don’t see anything on my handheld’s screen
My handheld is not responding
My handheld is not making any sounds
Check the System, Alarm, and Game Sound settings
Get a warning message telling me my handheld memory is full
My handheld keeps turning itself off
Can’t find the icon I want in Applications View
Moving around
Entering information
My application is responding slowly
Can’t get my handheld to recognize my handwriting
When I tap Menu on the status bar, nothing happens
Info I entered does not appear in an application
Don’t know how to save the info I entered in an application
Can’t synchronize my handheld with my computer
Synchronizing
Perform a soft reset
Can’t synchronize my handheld with Microsoft Outlook
Some of my applications do not synchronize
My files didn’t install during synchronization
Can’t add more files to the palmOne Quick Install list
Can’t open the HotSync Manager
Want to synchronize my computer with more than one handheld
File Transfer/Drive Mode
Can’t move or copy files using palmOne File Transfer
Can’t see a file I moved from my computer to my handheld
File transfer is taking place slowly
Created an event, but it doesn’t appear in Week View
Calendar
’m having problems listing memos the way I want to see them
Memos
Time zones don’t appear on my Palm Desktop software
Can’t find the Media icon in Applications
’m having problems listing notes the way I want to see them
Media
RealPlayer
Connecting wirelessly
Tasks
My music file stutters during playback
My handheld cannot connect to my mobile phone
My phone connection drops before I finish using it
VersaMail application
Am having problems accessing my account
My auto get mail is not working
Am having problems sending and receiving email
Am unable to synchronize messages
Can’t download any messages
Privacy
Forgot the password, and my handheld is locked
Can’t beam information to another handheld or other device
Sharing
Problems with incompatible applications
Cannot send information to another Bluetooth device
Other Bluetooth devices cannot find my handheld
Finding a third-party application that is causing a problem
613
614
Self-help resources
Getting Help
Technical support
FCC Statement
Product Regulatory Information
Canada Industry Canada IC
Battery Warning
Static Electricity, ESD, and your palmOne handheld
ESD-susceptible equipment
Symbols
See also contacts addressing
624
625
626
627
628
629
See also calendar
See also specific digital cameras 568 digitizer defined
632
633
634
635
See also URLs
637
638
639
640
See also notes
642
See also music
644
645
646
647
648
649
See also tasks
VPN
652
653
Continued