Palm Tungsten T5 manual Synchronizing, Can’t synchronize my handheld with my computer

CHAPTER 28 Common Questions

Tip

Need more help with synchronizing your handheld? Open Palm Desktop software, go to the Help menu, and select HotSync Online Troubleshooting Guide.

Synchronizing

I can’t synchronize my handheld with my computer.

NOTE You must install the software installation CD before you can synchronize.

• Make sure the USB sync cable is connected securely.

• Make sure the date on your computer matches the date on your handheld.

•Read the HotSync log for the user account for which you are synchronizing.

WINDOWS ONLY

Click the HotSync Manager icon in the Windows taskbar in the lower-right corner of your screen. Make sure Local USB has a checkmark next to it. If not, click it.

NOTE If you don’t see the HotSync Manager icon, click Start in the Windows taskbar, and then select Programs. Go to the palmOne program group and select HotSync Manager.

MAC ONLY

•Make sure HotSync Manager is enabled: Open the Palm folder and double-click the HotSync Manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it.

•Disconnect the USB sync cable from your computer, and then reconnect the cable and restart your computer.

Tungsten™ T5 Handheld 593