User Guide
 Tungsten T5 Handheld
Copyright and Trademark
 Table of Contents
 Moving Around in Applications
 Copying and pasting information
 Managing Your Contacts
 Managing Your Office Files
 Listening to Music
 Writing Memos 237
 Sending and Receiving Email Messages
 317
 Browsing the Web
 Finding information on a web 401
 Dialing Phone Numbers from Your Handheld 429
 Performing Calculations 462
 Managing Clock Settings
 Expanding Your Handheld
 Maintaining Your Handheld 578
 Getting Help
 Tips for viewing this guide
About This Guide
 What’s in this guide?
Step-by-step instructions
Links
 Before You Begin
Sidebars
 Benefits
Setting Up Your Handheld and Your Computer
 What’s in the box?
System requirements
Palm Desktop software
 MAC only
 Done Tungsten T5 Handheld
Charging your handheld
 What you should know about your handheld’s battery
 Unplug the USB sync cable from Your handheld
Turning on your handheld for the first time
 Installing your software
 Third-party application
Connecting your handheld to your computer
 Done Tungsten T5 Handheld
 Switching to another desktop software application
 Using user profiles
 Creating a user profile
 MAC only
 Synchronizing with a user profile
 Chapter
 MAC only
 Common
Related topics
Managing Info
Customizing
 Basics
 Front panel controls
Locating the controls on your handheld
 Top and side panel controls
 Back panel controls
Reset button
Multi-connector
Bluetooth radio
 Using the status bar
 Choosing right- or left- handed rotation
Rotating the screen
 Input area
What’s on the screen?
 Application controls
 What software is on my handheld?
 Calculator
Drive Mode
Tasks
Addit
 What’s on the CD?
Installing the additional software from the CD
 AudiblePlayer link
PalmOne File Transfer
Windows only
Getting Started Guide
 Adobe Reader For Palm OS
QuickTime
Java Technologies link
Handmark Solitaire
 Moving
Setup
Entering
Information
 Maintaining
 Moving Around in Applications
 Customize Favorites to
Using Favorites
Opening applications
You can use a favorite photo as the background
 Using Applications
 Using Files
 Navigate within Files by doing any of the following
 Open Files
Working with files and folders
 Send
Copy
Move
Beam
 Sorting Files
 Using the 5-way navigator
Switching between applications
Opening files and folders from within an application
 Moving around in Applications View
Moving around in Favorites View
 Moving around list screens
 Right, or Left
Moving around entry screens
Moving around dialog boxes
Up, Down
 Moving around menus
 Open an application
Using menus
 Using the Command toolbar
Using the Command stroke
 Finding information
 Managing
Basics
Privacy
Categories
 Entering Information on Your Handheld
 Graffiti 2 writing Onscreen keyboard Phone Lookup
How can I enter information on my handheld?
Entering information with Graffiti 2 writing
Writing in the Graffiti 2 input area
 Using full-screen writing
 Area
 Writing Graffiti 2 characters
 Customize your handheld
Keys to success with Graffiti 2 writing
 Entire screen to enter Graffiti 2 characters, not
Graffiti 2 alphabet
 Graffiti 2 numbers
 Write these marks on Left side of input area
Graffiti 2 punctuation marks
 Write these marks on Right side of input area
 Edit menu and select
Graffiti 2 accented characters
 Graffiti 2 gestures
 Writing Graffiti 2 symbols and other special characters
 Graffiti 2 symbols and special characters
 Writing Graffiti 2 ShortCuts
 Graffiti 2 ShortCuts
 Open an application
Entering information with the onscreen keyboard
 Optional Select from among four different keyboards
 Entering info from Contacts into another application
 Optional To add another contact, repeat step
 Selecting a word
Editing information
Selecting information
Selecting text
 Copying and pasting information
 Deleting information
 Moving Around
 Benefits
 Program memory and the internal drive
 How can I work with information?
 When would I use each method?
 Tip
 Synchronizing information
Entering information using desktop software
 Do one of the following
 Synchronize your handheld with your computer
 Open an application
 HotSync
Synchronizing your handheld with your computer
 Synchronize my handheld with my computer
Synchronizing with a cable
 Customizing your synchronization settings
 Click OK
 Setting synchronization options
 Conduit
Choosing whether application information is updated
 Select the application you want to customize
 Tip
 MAC only
 Tip
 Installing applications from a Windows computer
Installing applications to your handheld
 Open Palm Desktop software
Using Quick Install from within Palm Desktop software
 Using the palmOne Quick Install icon
 Using the palmOne Quick Install window
 Using the Send To Handheld droplet
Installing applications from a Mac computer
 Using commands in the HotSync menu
 Using File Transfer to transfer info to your handheld
 Then click Save to PC
Contents as well
 101
 Transfer
 Using Drive Mode to work with info on another computer
 Go to Applications and select
 Removable drive
 Handheld from your computer
Other ways of managing information
 Importing information from other applications
 Click File, and then click
 Restoring archived items on your computer
 Installing the additional software from the CD
 Checking space and version numbers
 Select the Device pick list and select one of these options
 Removing an application from your handheld
Removing information
 Removing Palm Desktop software from your computer
 Remove Palm Desktop software
 Setting Up
 Benefits of Contacts
Managing Your Contacts
 Synchronizing
Adding a contact
 Copy the information into other contacts
See palmOne Media
 Optional Add a
 Duplicate contact
Entering additional contact information
 Can duplicate contact information if you need to
Selecting contact field types
 Defining custom fields
 Selecting a contact as your business card
 Copying contact information into multiple contacts
 Locating a contact on your list
 Refer to them later by importing them
Deleting a contact
 Customizing the Contacts list
 Customize the appearance of the Contacts list
 Making connections from Contacts
Using Quick Connect
 131
 Customizing Quick Connect settings
 Using Tap-to-Connect
 Make a connection with Tap-to-Connect
 Working with Contacts on your computer
 Synchronizing with Palm Desktop software and Outlook
 Benefits of Calendar
Managing Your Calendar
 Scheduling an appointment
Scheduling events
 You can color-code your
Also mark events as
You can select a time
 Scheduling an event without a start time
 141
 Scheduling a repeating event-unusual interval
Scheduling a repeating event-standard interval
 Scheduling a repeating event-unusual interval
 144
 Scheduling an event that is longer than a day
 Optional Enter the location
Entering a location or a note for an event
 Optional Enter the note
 Scheduling an event with a time zone
 Enter the event
Color-coding your schedule
 Managing your color-codes
 Select the color-code for the category
 Assigning a color-code to an event
 Setting an alarm
You can customize your alarm settings
If you set your alarms
 Rescheduling an event
 If you’re changing a repeating
 Deleting a specific event
Deleting events
 157
 Deleting all your old events
 Viewing your appointments and tasks together
Checking your schedule
 Do one of the following to view your schedule
 Viewing your daily schedule
 Do any of the following to view your daily schedule
 Open Week View Press Calendar Select the Week View icon
Viewing your weekly schedule
 Viewing your monthly schedule
 Viewing a yearly calendar
 Finding events that overlap
Customizing your calendar
 Customizing display options for your calendar
 Different Color Theme to
 Untimed Events Show events
 Setting alarm and time options
 Set any of the following alarm settings
 Working with Calendar on your computer
 Beaming events to other Palm Powered devices
 How can I create and manage Office files? Related Topics
Managing Your Office Files
 How can I create and manage Office files?
 Optional If the file you
Opening files from within Documents
 Click the link below to learn about these related topics
 Viewing Photos and Videos
 Supported file types
 Viewing a photo or video in the Thumbnail View
Viewing photos or videos
 Select the pick list in the upper
 Icons Select a photo or video to view Thumbnails
 Send Rotate
 Viewing a photo or video in the List View
 185
 Opening the Options
Viewing a slide show
 Thumbnail or List View
 Rotating a photo
 Album menu
Viewing and editing photo or video details
 View photo or video details
 Organizing photos and videos in albums
Organizing photos and videos
 Select to add Select + to remove
 Moving a photo or video within and between albums
 Item is removed from the original album
It to a different album
 Sorting photos and videos
 Use the drawing tool to add a personal touch to a photo
Personalizing a photo
 Select one of the following to save
 Opening the Album
Copying a photo or video
 Opening the Album menu
Deleting a photo or video
 Attach a photo or video to an email message
Sharing photos and videos
 Working with palmOne Media on your computer
 Beaming photos and videos to other Palm Powered devices
 Listening to Music
 Transferring MP3 files to your handheld
 Prepare your handheld Go to Favorites and then select Music
 Transferring the files, so there’s no need to do anything
 Using Drive Mode
 Transferring music from a CD to your handheld
 Save Tracks
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 Options menu and select
Power Preferences
Playing music on your handheld
Open the Options menu
 Creating a playlist
Managing playlists
 Up arrow Down arrow
 Playing songs from a playlist
 Editing a playlist
 Select Edit and do any of the following
 Deleting a playlist
 Viewing song info
 Music menu
Working with RealPlayer on your computer
 Cards
 Benefits of Tasks
Managing Your Tasks
 Mark tasks as private to
Creating a task
Graffiti 2 characters in the input area
You can organize your
 You can customize the alarm sound for your
Setting an alarm
 Scheduling a repeating task-unusual interval
Scheduling a repeating task-standard interval
 Select the task description,
 Scheduling a repeating task-unusual interval
 228
 Organizing your tasks
 Marking a task complete
 Deleting a specific task
Deleting tasks
 Deleting all your completed tasks
 Customizing your Tasks list
 Change any of the following settings, and then select OK
 Working with Tasks on your computer
 Sending tasks as attachments to email messages
 Benefits of Memos
Writing Memos
 Use Phone Lookup to
Creating a memo
 You can change the size of the text in Memos to
Viewing and editing a memo
 Moving memos in your memos list
 Deleting a memo
 Working with Memos on your computer
 Lookup
 Benefits of Note Pad
Writing Notes in Note Pad
 Marking them as private
Creating a note
 Choosing the pen and paper background colors
 Select the pen and paper colors
 By opening the Options
To use a note as a reminder, set an alarm for that note
 Open the menus
 Viewing and editing a note
 Deleting a note
By opening the Record
Options menu, select
 Working with Note Pad on your computer
 Beaming notes to other Palm Powered devices
 Benefits of your handheld’s Bluetooth technology
Connecting Wirelessly to Other Devices
 What types of connections can I make?
What can I do with the built-in Bluetooth technology?
 What is device discovery?
 Entering basic Bluetooth settings
 Setting up a phone connection
 Select phone Select if your phone does not appear
 Select OK Select Done to finish phone connection setup
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 Open the email application or the web browser
Accessing email and the web wirelessly
 Get and Send
 Setting up a connection for wireless synchronization
 To synchronize with your
 Synchronize wirelessly
Setting up a connection to your Windows desktop computer
 Optional Create a trusted connection
 Setting up a connection to a network
 270
 Creating trusted pairs
 272
 Storing recently found device names
Setting advanced Bluetooth features
 Allowing your handheld to wake up when it is turned off
 Synchronizing your handheld with your desktop PC
 Sending and Receiving Email Messages
 With your computer . Select
Upgrading an existing email account
 Using an email provider
About email accounts
Account and connection types
 Using a corporate email account
 VPNs
 Creating an account
 Setting basic account options
 Provider is not listed
 284
 Finish setup Select Done to
 Setting advanced mail options
 287
 Set outgoing mail options
 Messages
 Testing your new account
 Editing an email account
Managing email accounts
 Synchronize your handheld with your
Deleting an email account
 Selecting a different service for an email account
 294
 Adding Esmtp to an account
 Check with your system
 Switching among email accounts
Getting and reading email
Automatically check for and download new email
 You can change the maximum size for
Getting email messages
 Set the default connection type for this account
Get only unread mail
Download Attachments
 Scheduling auto get mail
Auto get mail with notification
 An email account to
 Optional Select Get Mail Done
Auto get notifications
 Setting notification options
 Viewing and using the Reminders screen
 Auto get mail retries
 Inbox icons in the VersaMail application
Resource issues with auto get mail
 Reading email messages
 Selecting whether to receive messages as Html or plain text
 Open VersaMail Preferences
 Customizing the font of messages you are reading
 Automatically try
Sending an email message
 Optional Attach one or more files to send with your message
 Entering an address directly in the To field
 Entering an address using Contacts
 Entering an address using Smart Addressing
 Attaching a personal signature
 Send retry notifications
Send retry
 Outbox icons in the VersaMail applications
Modifying messages in the Outbox
 Viewing another folder
Working with email folders
 Customizing the appearance of the message list
 Drag the column divider to change the width of the column
 Message menu and select
Moving messages between folders
 323
 Creating and editing mail folders
 325
 Forwarding an email message
Working with email messages
 Replying to an email message
 Deleting a message
Working with URLs
 Delete Msgs on Server
Deleting old messages
 Trash
 Emptying the trash
To automatically empty the trash
Open the menus
 Setting the trash to be emptied automatically
 Single message Select Mark
Marking messages as read or unread
 Unread on your handheld only
To mark the messages as read or
 Working with attachments
Downloading an attachment to your handheld
Expansion card
 Working with a downloaded attachment
 Tap the red paper clip icon
 Type
 No Done button appears Go to Favorites and select VersaMail
Downloading large attachments
 Attaching files
 Open the Attachments screen
 342
 Attaching photos and videos
 Set Outlook as your default email program
Setting up an account on your handheld
 Enabling synchronization on your computer
 Are included only the next time you synchronize
Synchronization
 You can set advanced synchronization options
Setting synchronization options for your email account
 Select your mail client synchronization options
 Setting mail client synchronization options
 350
 Click Internet Options
Setting Microsoft Outlook as your default email program
 Setting advanced email synchronization options
 353
 Box is unchecked, meaning that all email is synchronized
 355
 Account information screens
 VersaMail conduit shortcuts
 Excluding one or more accounts during synchronization
Synchronizing an account
Synchronizing multiple accounts
 Using SSL with the conduit
Advanced VersaMail application features
 Setting preferences for getting, sending, and deleting email
 361
 Adding or updating a contact directly from a message
 Creating and using filters
 Select OK. The filter appears in the Filters list
 Turning filters on and off
 Turn filters on or off
 Editing or deleting a filter
 Menus
Managing settings for incoming and outgoing mail
 Select a service for this
 Manage address and server settings
 371
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 VersaMail conduit
 374
 375
 376
 Adding Apop to an account
 Setting advanced account preferences
 Transactions in a short amount of time
 Changing email header details
 Backing up mail databases
 By default, your handheld is set to back up mail databases
 Prerequisites for wireless Imap folder synchronization
Synchronizing Imap mail folders wirelessly
 Turning Imap folder synchronization on or off
 Working with root folders
Using Secure Sockets Layer SSL
 386
 Sending and Receiving Text Messages
 Creating and sending a text message
 Selecting Add Signature
Options menu
 390
 Receiving and viewing a text message
By opening the Messages
Open the Preferences
 Options menu and select Open the menus
 By opening the Message
Editing a draft text message
 Setting advanced messaging features
 395
 Keeping messages private by turning on security options
 Benefits of the web browser
Browsing the Web
 Accessing a web page using the action bar
Accessing a web
 Accessing a web page using the address field
 Using a password to access a web
 URL. Open
Finding information on a web
 Quickly jumping to a
Following a link
Returning to your home page or a page you recently visited
 You can change your font
Changing how you view a
 Optional If the web
 Adding a bookmark
Bookmarking your favorite pages
 Viewing a bookmarked or saved
 Editing information about a bookmark or saved
 Arranging the bookmark list
 409
 Disconnecting from the Internet
Disconnecting from and connecting to the Internet
 Connecting to the Internet
 Downloading a file
Downloading files and pages
 Bookmark List. The saved
Saving a web
 Viewing a saved file
 Sending email by means of an Internet email account
Communicating with other users
 Returning to a web page you recently visited
 Changing your Home
Changing your Home and start pages
 Select OK twice
 Changing your start
 Changing how images are downloaded
Setting advanced browser options
 Open the General Preferences
 Allowing websites to remember personal information
 Setting preferences for storing web pages
 424
 Proxy Server a server
Setting preferences for using a proxy server
 426
 Setting whether to accept JavaScript
 Sending email messages using a link from a web
 Dialing a number Using speed dial Related topics
Dialing Phone Numbers from Your Handheld
Benefits of Dialer
 Entering a number
Dialing a number
 Redialing the most recently used number
 Dialing a number from the Call History List
 Adding a speed dial entry
Using speed dial
 Dialing a number using speed dial
 Editing a speed-dial entry
 436
 Benefits of sharing
Sharing Information
 Using the Send command
 Most applications, the leftmost menu is named Record
 Sending a category
 Next to the application size
Sending an application
 Using the Send command with SMS
Using the Send command with the VersaMail application
 Beaming information from within an application
Beaming
 Leftmost menu in most applications is named Record
 Beaming a category
 Beaming an application
 447
 Other ways of sharing information
 Sending information as part of a text message
 Benefits of Expense
Managing Your Expenses
 Adding an expense
 Symbol
You can send your
Expense information to a Spreadsheet on your
 Customizing the currency pick list
Choosing currency options
 Presetting the currency symbol
 Creating a currency symbol
 Create the custom symbol
 Deleting an individual expense
Deleting expenses
 Deleting an entire category of expenses
 You can change the appearance of the expense list
Customizing the expense list
 Working with Expense on your computer
 Adding contacts to the attendees list with Lookup
 Benefits of Calculator
Performing Calculations
 Calculator buttons
 Viewing recent calculations
 Accessing different calculators
 Information Tungsten T5 Handheld
 Benefits of privacy
Keeping Your Information Private
 Choosing a security level
 Marking information as private
 Hiding or masking private entries
Setting the level of privacy
 Viewing an entry that is masked
Using a password
 Creating a password
 Changing a password
 474
 Deleting a password
 Deleting a forgotten password
 Locking your handheld
Optional Create a new password
 Locking your handheld automatically
 Never Always leave your handheld unlocked
 Locking your handheld manually
 Creating a Quick Unlock combination
Using Quick Unlock
 482
 Deleting your Quick Unlock combination
 Encrypting your information
 485
 Incorrect Quick Unlock
Limiting the number of password attempts
 Intrusion Protection box
 Number of password attempts must be between 5
 489
 Benefits of categories
Using Categories to Organize Information
 That application
Adding a category
 Renaming a category
 Deleting a category
 Placing information into a category
Placing an entry into a category
All other applications Select Details Tungsten T5 Handheld
 If necessary, select OK If necessary, select Done
 Placing an application into a category
 Viewing information by category
 Media
 Benefits of World Clock
Managing Clock Settings
 Checking the current date and time
 Primary location
Setting the primary location
 Setting the date and time for the primary location
 Hour Minute
 Choosing secondary locations for other time zones
 Modifying the locations list
Adding new locations
List, use Graffiti
 Optional Select each setting you want to change
 Deleting a location
 Hours. Set alarms outside of this timeframe
Setting the alarm clock
 Responding to the alarm clock
 Changing the clock display
 Setting an alarm outside of the next 24 hours
 Benefits of customizing
Customizing Your Handheld
 Changing the background photo in Favorites View
Customizing your Favorites View
 Changing entries in Favorites
 515
 Customizing the Application View
 517
 Changing the screen fonts
Making the screen easier to read
 Small bold Large bold
 Adjusting the brightness
 Changing screen colors
 Changing handedness orientation of the screen
 Assigning a button to your frequently used applications
 524
 Setting the date and time
Selecting a location
Clock
 Select the location
 Resetting the date and time
 Hour clock format, you won’t
 Selecting formats for dates, times, and numbers
 Go to Date & Time Preferences or to World Clock
 Keyboard Wide Classic Tungsten T5 Handheld
Customizing the way you enter information
Customizing the input area
Status bar or input area icons
 Using the full-screen writing area
 Following
 Customizing Graffiti 2 strokes
 Graffiti 2 ShortCuts
Setting up ShortCuts
 536
 Changing ShortCuts
 Correcting problems with tapping
 Options menu, and then
Selecting sound settings
 If you use Security
Entering your owner information
 Preventing your handheld from turning on by accident
Conserving battery power
 Selecting power-saving settings
 543
 Changing the preset connection settings
Connecting your handheld to other devices
 545
 Creating your own connection settings
 Settings
Bluetooth connection
 548
 Need to install the phone settings for your phone
Connecting your handheld to a mobile phone
 Setting up a service profile
Customizing network settings
 Open the Service menu
 552
 Connecting to your service
 Adding details to a service profile
 555
 Deleting a service profile
 Creating login scripts
 558
 559
 Complete the script
 Adding plug-in applications
 Setting up a VPN account on your handheld
Setting up VPN
 Set up a VPN account on your handheld
 Establishing a VPN connection
 Ending a VPN connection
 Locating the input area and other controls on your handheld
 Benefits of expansion cards
Expanding Your Handheld
 How can expansion cards help me?
What type of expansion cards can I use?
 Removing an expansion card
 Inserting an expansion card
 Insert the expansion card Go to Applications and select
Opening an application on an expansion card
 Use palmOne File
Opening files on an expansion card
 Viewing card information
File Transfer or Drive Mode
 Application to rename
Renaming a card
 Copying applications to an expansion card
 Removing all information from a card
 Using Bluetooth wireless technology on your handheld
 Handheld do’s
Keep the battery charged
Maintaining Your Handheld
Handheld do’s and don’ts
 Resetting your handheld
Doing a soft reset
Handheld don’ts
 Reset button
 Doing a hard reset
 Restoring your information after a hard reset
 583
 Support
 Common Questions
Setup
Nothing happens when I insert the CD
Cannot install Palm Desktop software
 Common Questions
 My battery drains too quickly
Want to see how much battery life I have left
’m not sure when I need to recharge my handheld
My battery is drained
 Don’t see anything on my handheld’s screen
My handheld is not responding
 My handheld is not making any sounds
Check the System, Alarm, and Game Sound settings
Get a warning message telling me my handheld memory is full
My handheld keeps turning itself off
 Can’t find the icon I want in Applications View
Moving around
Entering information
My application is responding slowly
 Can’t get my handheld to recognize my handwriting
When I tap Menu on the status bar, nothing happens
 Info I entered does not appear in an application
Don’t know how to save the info I entered in an application
 Can’t synchronize my handheld with my computer
Synchronizing
 Perform a soft reset
 Can’t synchronize my handheld with Microsoft Outlook
 Some of my applications do not synchronize
 My files didn’t install during synchronization
Can’t add more files to the palmOne Quick Install list
Can’t open the HotSync Manager
 Want to synchronize my computer with more than one handheld
 File Transfer/Drive Mode
Can’t move or copy files using palmOne File Transfer
Can’t see a file I moved from my computer to my handheld
 File transfer is taking place slowly
 Created an event, but it doesn’t appear in Week View
Calendar
 ’m having problems listing memos the way I want to see them
Memos
Time zones don’t appear on my Palm Desktop software
 Can’t find the Media icon in Applications
’m having problems listing notes the way I want to see them
Media
RealPlayer
 Connecting wirelessly
Tasks
My music file stutters during playback
 My handheld cannot connect to my mobile phone
My phone connection drops before I finish using it
 VersaMail application
Am having problems accessing my account
 My auto get mail is not working
Am having problems sending and receiving email
 Am unable to synchronize messages
Can’t download any messages
 Privacy
Forgot the password, and my handheld is locked
 Can’t beam information to another handheld or other device
Sharing
 Problems with incompatible applications
Cannot send information to another Bluetooth device
Other Bluetooth devices cannot find my handheld
 Finding a third-party application that is causing a problem
 613
 614
 Self-help resources
Getting Help
 Technical support
 FCC Statement
Product Regulatory Information
 Canada Industry Canada IC
 Battery Warning
 Static Electricity, ESD, and your palmOne handheld
 ESD-susceptible equipment
 Symbols
 See also contacts addressing
 624
 625
 626
 627
 628
 629
 See also calendar
 See also specific digital cameras 568 digitizer defined
 632
 633
 634
 635
 See also URLs
 637
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 See also notes
 642
 See also music
 644
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 See also tasks
 VPN
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