
Troubleshooting
Troubleshooting
Please contact your dealer, if any problem persists, or if your problem is not dealt with here.
Problem | Cause | Remedy |
|
|
|
Phone will not switch on. | The battery is not charged | Check that the battery is |
| or correctly connected to | fully charged and |
| the phone. | correctly connected to the |
|
| phone. |
|
|
|
Short battery life for a | The network you are using |
|
new battery. | and the condition of the |
|
| battery can affect battery |
|
| life. |
|
|
|
|
| Leaving Bluetooth® on | Turn Bluetooth® off if you |
| reduces standby battery | are not using it. |
| life by about 20%. |
|
|
|
|
Short battery life for an | The battery has worn out | Replace with a new fully |
old battery. |
| charged battery. |
|
|
|
The charging indicator | The battery is not attached | Leave the phone charging |
does not light, the battery | to the phone or when the | the battery for a few |
level indicator does not | battery has been deeply | minutes before the |
appear and the phone | discharged the phone will | indicator is lit and |
cannot be switched on | take a short time until the | attempting to switch it on. |
when charging. | indicator lights. |
|
|
|
|
Battery fails to charge. | The battery is not attached | Ensure the battery is fitted |
| to the phone. | to the phone prior to |
|
| commencing charging. |
|
|
|
| Battery has been |
|
| connected to the phone |
|
| after the Fast Travel |
|
| Charger has been switched |
|
| on. |
|
Charge fault icon (F) on phone with charge LED on, while charging the battery.
The charging temperature | Leave the charger |
limits have been | connected. Charging will |
exceeded. | automatically resume |
| when the temperature |
| falls. |
Troubleshooting
133