Troubleshooting

 

 

 

Problem

Cause

Remedy

 

 

 

X70 does not Discover

The other Bluetooth®

Put the other device into

another Bluetooth®

device may not be in

Discoverable mode.

device.

Discoverable mode.

 

 

 

 

X70 fails to Pair with

Incorrect Passkey entered.

Check Passkey and retry.

another Bluetooth® device

 

 

X70 may already be

Delete a device from the

 

 

Paired with 10 devices.

Paired Devices list.

 

 

 

X70 is not Discovered by

X70 is not in Discoverable

Put the X70 into

other Bluetooth® devices

mode.

Discoverable mode.

 

 

 

Call is terminated when

Active Flip is enabled.

Disable Active Flip.

closing the phone

 

 

 

 

 

Important error messages

These are some of the important error messages which may be displayed.

Area Not Allowed.

Roaming in the selected area is not allowed.

Network Not Allowed.

Roaming with the selected network is not allowed.

 

 

Security Failure.

The network has detected an authentication failure

 

because your SIM is not registered with that network –

 

contact your service provider.

SIM Blocked/Contact

The SIM is blocked because one of the PIN/PIN2

service provider.

unblocking keys (PUK/PUK2) has been entered

 

incorrectly ten times – contact your service provider.

SIM Error.

The phone has detected a problem with the SIM –

 

switch the phone off and then back on; if the message is

 

still displayed contact your service provider.

SIM Invalid.

The SIM has failed one or more of the SIM

 

personalisation checks – contact your service provider.

Function Unavailable.

The selected feature is either not supported by the SIM

 

or is not available with the current subscription –

 

contact your service provider.

PIN2 Invalidated.

The PIN2 is blocked permanently because the wrong

 

PUK2 has been entered ten times, services controlled

 

by PIN2 cannot be used – contact your service provider.

Message Rejected Store

A message has been received but the message store is

Full.

full – to receive messages, delete some of the currently

 

stored messages or set messages to Auto Delete.

 

 

Troubleshooting

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Panasonic EB-X70 manual Important error messages