Troubleshooting
Problem | Cause | Remedy |
|
|
|
Charge fault icon (F) | There is a problem | Disconnect then reconnect |
on phone with charge | charging the battery. | the charger. If the problem |
LED off, while charging |
| persists, contact your |
the battery. |
| service provider. |
Calls cannot be made. | The phone is locked. | Enter the lock code to |
|
| unlock the phone. |
| Outgoing calls are barred | Disable the outgoing call |
|
| barring, or barred dial. |
| The phone is not | Move to a coverage area |
| registered to a network. | and operate your phone |
|
| after it has registered with |
|
| a network. |
Calls cannot be made |
| Check your SIM supports |
from Fixed Dial Store. |
| Fixed Dial. |
|
| Check the Fixed Dial is |
|
| switched on. |
|
| Check the phone number |
|
| is stored in the Fixed Dial. |
Calls cannot be received. | The phone is not switched | Switch the phone on. |
| on. |
|
| Incoming calls are barred. | Disable the incoming call |
|
| barring. |
| The phone is not | Move to a coverage area |
| registered to a network. | and operate your phone |
|
| after it has registered with |
|
| a network. |
Emergency calls cannot be | You are not in a GSM | Check that the antenna |
made. | coverage area. | symbol S is displayed – |
|
| move to a coverage area |
|
| and operate your phone |
|
| when the antenna symbol |
|
| is displayed. |
Phone numbers cannot be | The phone is locked. | Enter the lock code to |
recalled from Contacts |
| unlock the phone. |
List | Phone number has been | Switch off restriction. |
| ||
| restricted. |
|
|
|
|
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