Operating Instructions

 

About Network Camera Setup

 

 

Problem

Cause and Remedy

 

 

When Top Page

• Enter the correct IP address in the web browser.

does not

• IP address and Subnet Mask of the PC and Network Camera

appear.

must be in the same class of the private IP address on the LAN.

 

 

Refer to page 25.

 

• The network congestion prevents Top Page from appearing

 

quickly. Wait for a while.

 

• A proxy server may prevent you from connecting directly to

 

Network Camera, set up not to use the proxy server. Refer to

 

page 26 for details.

 

• When Top Page does not appear, port number 80 might not be

 

available. Ask your ISP for the available port number.

 

• When you use DDNS, you need to set Default Gateway and

 

DNS server address. Refer to page 58 for Network window.

 

• If Top Page does not appear in the above procedure, press the

 

CLEAR SETTING button and set up with the Setup CD-ROM

 

again.

 

• The procedure on page 127 can be established if Network

 

Camera has a defect.

 

 

Top Page does

• Confirm that Default Gateway address is correct on Network

not appear in

window on page 58.

the Internet

• The broadband router needs Port Forwarding (IP Masquerade)

Connection.

feature. Refer to the broadband router's manual for details.

 

 

• Packet Filtering of the broadband router may prohibit access

 

from an external network. Refer to broadband router's manual

 

for details.

 

• Access Network Camera from the Internet with the global IP

 

address of the broadband router and port number of Network

 

Camera.

 

• Some broadband routers reject the global IP address to access

 

Network Camera on the same LAN. Access with the private IP

 

address of Network Camera.

 

 

When forgetting

Check an IP address by using the Setup CD-ROM. Network

the IP address

Camera List window on page 29 can tell you the IP address of

of Network

Network Camera.

Camera.

 

 

 

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Page 122
Image 122
Panasonic KX-HCM270 Network congestion prevents Top Page from appearing, Quickly. Wait for a while, for details, Again