OperatingInstructions
122
When TopPage
does not
appear.
• Enter the correct IP address in the web browser.
• IP address and Subnet Mask of the PC and Network Camera
mustbe in the same class of the private IP address on the LAN.
Refertopage25.
• The network congestion pr eventsTop Page from appearin g
quickly.Wait for a while.
• A proxy server mayprevent you from connecting directly to
Network Camera, set up not to use the proxy ser ver.Refer to
page 26 for details.
• When TopPage does not appear,por t number80 might not be
available. Ask your ISP for the available port number.
• When you use DDNS, you needto set Default Gateway and
DNS server address. Refer to page 58 for Network window.
• If TopPage does not appear in theabove procedure, press the
CLEAR SETTING button and set up with the Setup CD-ROM
again.
• The procedure on page 127 can be establishedif Network
Camera has a defect.
Top P age do es
not appear in
the Internet
Connection.
• Confirm that Default Gatewayaddress is correct on Network
window on page 58.
• The broadbandrouter needs Port Forwarding (IP Masquerade)
feature. Referto the broadband router's manual for details.
• PacketFiltering of the broadband router may prohibit access
from an external network. Referto broadband router's manual
for details.
• Access Network Camerafrom the Internet with the global IP
address of the broadband router and port number of Network
Camera.
• Somebroadband routers reject the global IP address to access
Network Camera on thesame LAN. Access with the private IP
address of Network Camera.
When forgetting
the IP address
of Network
Camera.
Check an IP address by using the Setup CD-ROM. Network
Camera List window on page 29 can tell you the IP address of
Network Camera.
About Network Camera Setup
Problem Cause and Remedy