Care and Maintenance

Troubleshooting

Scanner

 

Trouble

Possible Cause

Corrective Action

 

 

 

 

 

Scanner does not turn

AC cord is not

Connect the AC cord.

on.

connected.

 

 

 

 

 

 

Scanner Error 49 is

Scanner is locked.

Unlock the scanner

displayed on LCD when

 

( P. 30).

powered on.

 

 

 

 

 

 

 

Scanning operation can-

SCSI cable is not

Connect the SCSI cable

not be performed.

properly connected.

( P. 44-50).

 

 

 

 

 

 

 

 

SCSI ID No. is not set

Set the SCSI ID No.

 

 

 

correctly.

correctly ( P. 52).

 

 

 

 

 

 

 

 

SCSI-2 board is not

Use a recommended

 

 

 

compatible.

SCSI-2 board ( P. 16).

 

 

 

 

 

 

 

 

Software may not be

Install the software

 

 

 

installed.

( P. 55).

 

 

 

 

 

Scanned image is dirty.

Original document is dirty.

Clean the document.

 

 

 

 

 

 

 

 

Scanner glass is dirty.

Clean the scanner glass.

 

ABCD - - - - -

 

 

 

 

 

 

- - - - - - - - - -

 

 

 

 

- - - - - - - - - -

 

 

 

 

- - - - - -

 

 

 

 

 

 

 

 

 

 

 

 

 

One or both ends of

Document is not

Reposition the document

image is/are not

positioned correctly.

correctly according to the

scanned.

 

size.

 

 

 

 

 

Scanned image is blurred

Document is not evenly

Set the document evenly.

or partially colored.

set on the scanner glass.

 

 

 

 

 

 

Scan quality is bad.

You may not be using the

Consult the Utilities and

 

 

 

software utility correctly.

Drivers Reference

 

 

 

 

manual.

 

 

 

 

 

 

 

 

Condensation has

Leave the unit for 4 or 5

 

 

 

occurred.

hours.

 

 

 

 

 

ADF doesn’t feed

Document thickness is

Scan the document by

document.

out of specifications.

placing it on the scanner

 

 

 

 

glass.

 

 

 

 

 

 

 

 

Too many documents are

The height of document

 

 

 

inserted in the ADF tray.

should not exceed the

 

 

 

 

limit mark on the

 

 

 

 

document guide.

 

 

 

 

 

114

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Image 114
Panasonic KX-PS8000 manual Troubleshooting, 114, Trouble Possible Cause Corrective Action