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Panasonic KX-PS8000 manual Care and Maintenance, Trouble, Possible Cause, Corrective Action

Models: KX-PS8000

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Page 121

Care and Maintenance

	Trouble	Possible Cause	Corrective Action

The page prints in black		Either the image	Turn the printer off and
in the image area only.		processor board or	back on again. If the
(The borders are clear.)		engine control board is	problem persists, call for
		not functioning properly.	service on your printer.




The page is completely		The problem could be	Turn the printer off and
blank.		with one of the following:	back on again. If the
		BEngine control board.	problem persists, call for
		BDeveloper voltage.	service on your printer.
		BLaser scanning unit
		mirror.



Service Error is		An error occurred that is	Turn the printer off and
displayed on the LCD.		not user-correctable.	back on again. If the error
			persists, call for service.

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Page 121

Image 121

Panasonic KX-PS8000 manual Care and Maintenance, Trouble, Possible Cause, Corrective Action

Contents

Operating Instructions Model No. KX-PS8000BAdobe and Acrobat are trademarks of Adobe Systems Incorporated BAdaptec is a registered trademark of Adaptec, IncKX-PS8002 KX-PS80014. LIMITED WARRANTY End-User License Agreement1. COPYRIGHT 2. LICENSETechnical Support Calls FOR USERS IN UNITED STATESHelpful Phone Numbers Setup ContentsCautions Features System Requirements Minimum Space Requirements Power Source UnpackingCare and Maintenance ContentsCleaning TroubleshootingPower Source For Your SafetyLaser Safety GeneralLight Source For Your SafetyMoving the Units For Your Safety Caution Labels220-240 VAC equipment Laser diode propertiesFOR USERS IN AUSTRALIA FOR USERS IN U.KFor Your Safety FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLYCautions Before You StartNot genuine toner CD-ROM Before You StartStatic Electricity Damage Interface CableScanner Function FeaturesResolution When scanning an A4 size documentDigital Duplicator Function Printer FunctionResolution ResolutionInterface System RequirementsSCSI interface requirements Parallel interface requirementPower Source Minimum Space RequirementsBefore You Start 105 cm 41.3″Scanner Box UnpackingBefore You Start 3. Power cord Printer Box5. Guide pins 9. Color Calibration Card 10. Setup manualScanner Part NamesFront side view Rear side viewBefore You Start PrinterFront side view Rear side viewBefore You Start Scanner Panel Overview# LCD Liquid Crystal Display panel $ INCREASE/NEXT buttonREADY Indicator READY/ERROR indicatorERROR Indicator STOP/RESET button Pressing this button BExits the Menu modeI /CANCEL button Printer Panel OverviewBefore You Start # LCD Liquid Crystal Display panelBON an internal error Call for Service Error has occurred ERROR indicator orangeREADY indicator green Before You StartSetting Up the Printer SetupPreparing the Imaging Unit 1 Open the front doorSetting Up the Output Tray SetupLower the tray to the operating position Remove the packaging from the toner cartridge Installing the Toner CartridgesRemove the shipping cover from the cartridge 3 Open the right side doorRepeat steps 1, 2 and 4 for each toner cartridge Insert the toner cartridge in the appropriately labeled slotClose the right side door SetupUnlocking the Scanner Setting Up the ScannerTurn the scanner lock counterclockwise with a flat-blade screwdriver until the lock pops outPlug the end of the ADF cable into the ADF connector located on Installing the Automatic Document FeederHold the ADF vertically, then insert the tabs into the holes on the rear of the scannerFor method A, perform the following procedure Installing the ScannerInstall the guide pins and tighten them with a flat-blade Remove the two top hole covers with a small flat-bladethe scanner gently onto the printer Match the guide pins to the holes under the scanner, and place4 Lock the scanner by sliding it toward the right SetupLoading Paper or Transparencies in the Media Tray Loading Media1 Pull the media tray out of the printer Remove all packaging materials from inside the media tray referFan the media paper/transparencies, then tap it on a level 3 Push down on the metal plate until it clicks, locking it in placesurface to avoid media jams or skewed printing Setup6 Slide the media tray completely into the slot 5 Place the media in the tray under the hooksSetup Setup Margins and Print AreaMedia Page size2 Move the switch to the desired setting Setting media thickness switchLoading Media in the Multi-purpose Tray 3 Close the left side doorLoading Paper, Transparency, Coated Paper Set the media thickness switch P # Open the Multi-purpose tray$ Extend the media support by sliding it outward Separate the media guides to the approximate width of theInsert the media with the printing side up into the multi-purpose Adjust the media guides to the media sizetray SetupLoading Labels Loading an EnvelopeSetup Digital Color Imaging System DCIS Standard System P Connecting the SystemDCIS Stand Alone System P SetupConnecting the Printer to a Computer P Connecting the Scanner to a Computer PSetup BFunction  Scanning Documents Pthe scanner’s SCSI connector A or B Connect the SCSI cable to the computer’s SCSI connector and toConnect the SCSI cable provided to the printer’s SCSI connector and to the scanner’s SCSI connectorSetup 4 Make sure the SCSI ID No. of the scanner is 2 and that of theSetup DCIS Stand Alone System3 Make sure the SCSI ID No. of the scanner is 2 default setting Connecting the Scanner to a ComputerMake sure the computer, scanner and the other connected peripheral devices are turned offSetup 4A 4BConnect the power cord to the scanner’s AC inlet and to an AC outletUsing a SCSI cable Connecting the Printer to a ComputerConnect the SCSI cable to the computer’s SCSI connector and the printer’s SCSI connectordefault setting Make sure the terminator switch #4 of the printer is set to ONConnect the power cord to the printer’s AC inlet and to an AC SetupSetup Using a parallel interface cableComputer’s parallel interface connector Setting the SCSI ID Number Setting the SCSI ID Number, TerminatorSetting the Terminator SetupSetup Power OnPress the MENU/EXIT button to enter the Menu Mode Printing a Test Page From the Printer PanelPress the ENTER button 3 Press the ENTER button againSetup Installing the KX-PS8000 SoftwareSelect Setup.exe, and click OK Click OK Installing the Printer Driver and Utilities for WindowsFollow the instructions on the screen to complete the installation Start Windows Quit all applications9 Follow the instructions on the screen to complete the installation Click InstallDouble click Add/Remove Programs Insert the KX-PS8000 CD-ROM into CD-ROM drive Click NextSetup Using Plug and PlaySetup Installing the Printer Driver and Utilities for Windows NTClick Install Double click Add/Remove ProgramsClick Next Select LPT port by clicking on the check box Click Next Click CancelClick Have Disk Click BrowseClick Start , select Settings, then click Printers Installing the SCSI portClick the Panasonic KX-PS8000 icon Click the File menu, then click PropertiesClick New Port Open Drivers, WinNT40, Printer, then select Monitor.inf fileType the port name for example KXPS8000GDI, then click OK Click CloseFor the server computer Using the Printer in a Network Environment1 Double click the My computer icon 2 Double click the Printers icon 3 Select the Panasonic KX-PS8000 printerSelect Network printer server For a client computerSelect the Panasonic KX-PS8000 printer in the Shared Printers box FinishClick OK Click Next Click Browse Select the KX-PS8000 printerInsert the KX-PS8000 CD-ROM into CD-ROM drive Select CD-ROM drive Open Drivers, Win95, Printer, then select Pgdi95.inf fileRemoving the Printer Driver Click Start , move the pointer to Settings and click PrintersSelect Panasonic KX-PS8000 Click File menu, then click Delete Click YesClick Uninstall Double click the Uninstall Utility icon Click YesRemoving the KX-PS8000 Software For Windows 3.1 usersInsert the KX-PS8000 Driver & Utility CD-ROM into your Installing the Bundled SoftwareFile BrowseOPEN StartSetup For Windows 95 / Windows NT 4.0 users1 To print a Color Calibration Page Setting the Color Density# Press the MENU/EXIT button on the printer panel $ Press the F buttonThe factory default setting for each color density is SetupCurrent color density settings Color Calibration Page ExampleSetup Compare the current color density settings on the ColorFor example SetupBThe color density setting affects the average life of toner SetupBSave the Color Calibration Card for future calibrations Before Operation Basic OperationsAcceptable Documents Unacceptable DocumentsUsing the scanner glass Using the ADFBasic Operations Placing DocumentsDuplicating Documents Using the Digital Duplicator UtilityFrom the Program Manager, double click the KX-PS8000 Utilities icon and double click the Digital Duplicator Utility iconBasic Operations # Insert the paper in the multi-purpose tray2 When using the multi-purpose tray, be sure to select Using the Scanner PanelPlace the document in the ADF tray or on the scanner glass Multi-purpose Tray in the Paper Source menu PClick Select Source Scanning DocumentsClick Corel PHOTO-PAINT Basic OperationsClick Acquire Select Panasonic KX-PS8000 32-bit Driver, then click SelectScan Basic OperationsClick the File menu, then click Printing a Scanned DocumentClick OK PrintClick the File menu, then click Save As Saving a Scanned DocumentEnter the File Name Select the File Type Click OK Enter the File Name Select the File Type Click SaveBasic Operations Scanner Menu ModeMain Menu Selection MenuDensity Outline for MenusPaper Source MPT Paper SizeMenu Default Jam RecoveryEnergy Star Basic OperationsBasic Operations Outline for OperationBasic Operations Printer Menu ModeMain Menu Item MenuColor Calibration Test PageBasic Operations Outline for MenusMaintenance System SettingNetwork Basic OperationsOutline for Operation Basic Operations7 above 8 If you wish to set more items in the same menu, repeat steps 4 toBasic Operations BTo exit the Menu mode at any stage, press the MENU/EXIT buttonCleaning Care and MaintenanceExternal InternalClean all the covers with a soft cloth. Use any mild commercial Care and Maintenancecleaner Cleaning the paper-pick rollersCare and Maintenance Cleaning the home sensorCare and Maintenance 2 Remove the imaging unitCare and Maintenance 3 Use a dry, lint-free cloth to wipe the slot of the sensorCare and Maintenance User Replaceable ComponentsPrinter component Printer panel messagePrinter component Care and MaintenancePrinter panel message Clearing a Jam When a jam occurs at the document input area1 # Open the ADF top cover by lifting the cover release tab $ Remove the jammed document1 # Open the ADF tray When a jam occurs at the document output area$ Remove the jammed document while keeping the ADF tray raised # Open the ADF $ Open the exit guide Remove the jammed documentJam at MPT Clearing a media jamJam at B Jam at CJam at A Open and close the front door to clear the error message from the LCD1A # Open the left side door corresponding to the selected media tray $ Remove the jammed media1B # Open the lower left side door 2nd cassette feederClose the lower left side door  OR 1 Open the left side door Jam at B2 Use the green handles to pull out the paper feeder 3 Remove the jammed media on the paper feeder1 Remove the fuser Jam at CCare and Maintenance Care and Maintenance 2 # Hold the fuser as shown below, and slide it out of the printer5 # Replace the oil supply roll into the fuser 4 # Turn the fuser’s large green knob clockwise$ $ # Care and Maintenance7 # Turn the small green thumbscrew clockwise to lock the fuser 6 # Open the front door $ Slide the fuser back into the printerCare and Maintenance $ Close the front doorCare and Maintenance Jam at DCare and Maintenance Close the front door 1B Printing face upCare and Maintenance Jam at EJam at MPT Multi-purpose tray Open and close the front door to clear the error message from the1 Remove the jammed media from the multi-purpose tray Care and MaintenanceCare and Maintenance TroubleshootingScanner TroublePrinter Care and MaintenanceTrouble Possible CauseTrouble Care and MaintenancePossible Cause Corrective ActionTrouble Care and MaintenancePossible Cause Corrective ActionTrouble Care and MaintenancePossible Cause Corrective ActionTrouble Care and MaintenancePossible Cause Corrective ActionTrouble Care and MaintenancePossible Cause Corrective ActionTrouble Care and MaintenancePossible Cause Corrective ActionCare and Maintenance If you can’t make a printsettings Click Disable bi-directionalCare and Maintenance Problems with image size and positionMedia problems TroubleCare and Maintenance Print quality problemsTrouble Corrective ActionScanner LCD Panel Error MessagesCare and Maintenance Error MessageCare and Maintenance Printer LCD PanelError Message Possible CauseError Message Care and MaintenancePossible Cause Corrective ActionError Message Care and MaintenancePossible Cause Corrective ActionCare and Maintenance Status Display ProgramFor Windows 3.1 users For Windows 95 / Windows NT 4.0 usersCare and Maintenance Scanner Status Dialog BoxThis button provides you additional help Care and MaintenanceCare and Maintenance Printer Status Dialog BoxCare and Maintenance Care and Maintenance RepackingSafety Caution Material required# If the scanner is installed on the top of the printer, unlock the Turn off the scanner. Remove the power cord and all interfacePacking the Scanner cables6 Repack the ADF and the scanner bed into the original carton Open the ADF and remove it from the scanner bed by lifting it upCare and Maintenance Packing the Printer Turn off the printer remove the power cord and all interfaceRemove the media trays from the printer remove the media from the traysCare and Maintenance Reinsert the media tray into the printer use adhesive tape toOn the imaging unit, turn the upper lever 90 counterclockwise 8 Wrap the imaging unit with a protective black plastic sheetthis is necessary to protect the imaging unit during shipment 10 Insert the imaging unit into the packaging11 # Open the left side door $ Using the green handles, slide the paper feeder out12 # Push in on green tabs to unlock the cover $ Raise the cover until it catches in the open positionCare and Maintenance Install the plastic cover and insert the transfer unit into a plastic# Open the right side door $ Remove a toner cartridge 16 Packing the toner cartridgesReplace the shipping cover Secure the shipping cover with adhesive tapeCare and Maintenance 17 Wipe off any loose toner in and around the printerCare and Maintenance Repack any other accessories in the original shipping boxAppendix SpecificationsPower source TemperatureResolution AppendixColor Depth Image Data ProcessingTemperature Power sourcePower consumption Mass Weight of standard unit with all consumablesScanning Resolution ResolutionAppendix Paper outputTotal Memory AppendixSelectable Print Quality Mode Printable withoutMedia Sizes MediaDimensions AppendixTypes of Paper to Avoid Paper WeightTwo-Sided Printing AppendixAppendix Transparencies and LabelsAppendix EnvelopesFor best printing results AppendixAppendix DuplicateDocument Size Original Image TypeAppendix SoftwareWindows Version BWindows 3.1, Windows 95, Windows NT 4.0 Intel only System RequirementSpecifications SCSI InterfacePin Configuration Signal PinSpecifications Parallel InterfacePin configuration Signal PinIndex Index Warnings Index