Care and Maintenance

 

Trouble

Possible Cause

Corrective Action

 

 

 

 

 

 

The page prints in black

Either the image

Turn the printer off and

in the image area only.

processor board or

back on again. If the

(The borders are clear.)

engine control board is

problem persists, call for

 

 

 

 

not functioning properly.

service on your printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The page is completely

The problem could be

Turn the printer off and

blank.

with one of the following:

back on again. If the

 

 

 

 

BEngine control board.

problem persists, call for

 

 

 

 

BDeveloper voltage.

service on your printer.

 

 

 

 

BLaser scanning unit

 

 

 

 

 

mirror.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Service Error is

An error occurred that is

Turn the printer off and

displayed on the LCD.

not user-correctable.

back on again. If the error

 

 

 

 

 

persists, call for service.

 

 

 

 

 

 

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