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Panasonic KX-PS8000 manual Care and Maintenance, Trouble, Possible Cause, Corrective Action

Models: KX-PS8000

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Page 118

Care and Maintenance

	Trouble	Possible Cause	Corrective Action

On the Maintenance		The photosensitive belt	Replace the imaging unit.
Page, straight, thin light		inside the imaging unit is
vertical line in colors.		scratched.

On the Maintenance	The imaging unit’s	Replace the imaging unit.
Page, each color	internal waste toner box
“bleeds” into the color	is full.
band.

On the Maintenance	The imaging unit is	Replace the imaging unit.
Page, a single white spot	damaged.
appears in
approximately the same
vertical place on the
page.

On the Maintenance Page, large light spot(s) appear randomly.

Fingerprint(s) on the underside belt or photosensitive belt (inside) of the imaging unit.

Print several pages until the spots fade.

118

Page 118

Image 118

Panasonic KX-PS8000 manual Care and Maintenance, Trouble, Possible Cause, Corrective Action

Contents

Model No. KX-PS8000 Operating InstructionsBAdaptec is a registered trademark of Adaptec, Inc BAdobe and Acrobat are trademarks of Adobe Systems IncorporatedKX-PS8001 KX-PS80021. COPYRIGHT End-User License Agreement4. LIMITED WARRANTY 2. LICENSETechnical Support Calls FOR USERS IN UNITED STATESHelpful Phone Numbers Cautions Features System Requirements ContentsSetup Minimum Space Requirements Power Source UnpackingCleaning ContentsCare and Maintenance TroubleshootingLaser Safety For Your SafetyPower Source GeneralLight Source For Your SafetyMoving the Units 220-240 VAC equipment Caution LabelsFor Your Safety Laser diode propertiesFor Your Safety FOR USERS IN U.KFOR USERS IN AUSTRALIA FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLYCautions Before You StartNot genuine toner Static Electricity Damage Before You StartCD-ROM Interface CableResolution FeaturesScanner Function When scanning an A4 size documentResolution Printer FunctionDigital Duplicator Function ResolutionSCSI interface requirements System RequirementsInterface Parallel interface requirementBefore You Start Minimum Space RequirementsPower Source 105 cm 41.3″Scanner Box UnpackingBefore You Start 5. Guide pins Printer Box3. Power cord 9. Color Calibration Card 10. Setup manualFront side view Part NamesScanner Rear side viewFront side view PrinterBefore You Start Rear side view# LCD Liquid Crystal Display panel Scanner Panel OverviewBefore You Start $ INCREASE/NEXT buttonERROR Indicator READY/ERROR indicatorREADY Indicator STOP/RESET button Pressing this button BExits the Menu modeBefore You Start Printer Panel OverviewI /CANCEL button # LCD Liquid Crystal Display panelREADY indicator green ERROR indicator orangeBON an internal error Call for Service Error has occurred Before You StartPreparing the Imaging Unit SetupSetting Up the Printer 1 Open the front doorSetting Up the Output Tray SetupLower the tray to the operating position Remove the shipping cover from the cartridge Installing the Toner CartridgesRemove the packaging from the toner cartridge 3 Open the right side doorClose the right side door Insert the toner cartridge in the appropriately labeled slotRepeat steps 1, 2 and 4 for each toner cartridge SetupTurn the scanner lock counterclockwise with a flat-blade Setting Up the ScannerUnlocking the Scanner screwdriver until the lock pops outHold the ADF vertically, then insert the tabs into the holes on the Installing the Automatic Document FeederPlug the end of the ADF cable into the ADF connector located on rear of the scannerInstall the guide pins and tighten them with a flat-blade Installing the ScannerFor method A, perform the following procedure Remove the two top hole covers with a small flat-blade4 Lock the scanner by sliding it toward the right Match the guide pins to the holes under the scanner, and placethe scanner gently onto the printer Setup1 Pull the media tray out of the printer Loading MediaLoading Paper or Transparencies in the Media Tray Remove all packaging materials from inside the media tray refersurface to avoid media jams or skewed printing 3 Push down on the metal plate until it clicks, locking it in placeFan the media paper/transparencies, then tap it on a level Setup6 Slide the media tray completely into the slot 5 Place the media in the tray under the hooksSetup Media Margins and Print AreaSetup Page sizeLoading Media in the Multi-purpose Tray Setting media thickness switch2 Move the switch to the desired setting 3 Close the left side door$ Extend the media support by sliding it outward Set the media thickness switch P # Open the Multi-purpose trayLoading Paper, Transparency, Coated Paper Separate the media guides to the approximate width of thetray Adjust the media guides to the media sizeInsert the media with the printing side up into the multi-purpose SetupLoading Labels Loading an EnvelopeSetup DCIS Stand Alone System P Connecting the SystemDigital Color Imaging System DCIS Standard System P SetupSetup Connecting the Scanner to a Computer PConnecting the Printer to a Computer P BFunction  Scanning Documents PConnect the SCSI cable provided to the printer’s SCSI connector Connect the SCSI cable to the computer’s SCSI connector and tothe scanner’s SCSI connector A or B and to the scanner’s SCSI connector4 Make sure the SCSI ID No. of the scanner is 2 and that of the SetupDCIS Stand Alone System SetupMake sure the computer, scanner and the other connected Connecting the Scanner to a Computer3 Make sure the SCSI ID No. of the scanner is 2 default setting peripheral devices are turned offConnect the power cord to the scanner’s AC inlet and to an AC 4A 4BSetup outletConnect the SCSI cable to the computer’s SCSI connector and Connecting the Printer to a ComputerUsing a SCSI cable the printer’s SCSI connectorConnect the power cord to the printer’s AC inlet and to an AC Make sure the terminator switch #4 of the printer is set to ONdefault setting SetupSetup Using a parallel interface cableComputer’s parallel interface connector Setting the Terminator Setting the SCSI ID Number, TerminatorSetting the SCSI ID Number SetupPower On SetupPress the ENTER button Printing a Test Page From the Printer PanelPress the MENU/EXIT button to enter the Menu Mode 3 Press the ENTER button againInstalling the KX-PS8000 Software SetupFollow the instructions on the screen to complete the installation Installing the Printer Driver and Utilities for WindowsSelect Setup.exe, and click OK Click OK Start Windows Quit all applicationsDouble click Add/Remove Programs Click Install9 Follow the instructions on the screen to complete the installation Insert the KX-PS8000 CD-ROM into CD-ROM drive Click NextUsing Plug and Play SetupClick Install Installing the Printer Driver and Utilities for Windows NTSetup Double click Add/Remove ProgramsClick Have Disk Click CancelClick Next Select LPT port by clicking on the check box Click Next Click BrowseClick the Panasonic KX-PS8000 icon Installing the SCSI portClick Start , select Settings, then click Printers Click the File menu, then click PropertiesType the port name for example KXPS8000GDI, then click OK Open Drivers, WinNT40, Printer, then select Monitor.inf fileClick New Port Click Close1 Double click the My computer icon 2 Double click the Printers icon Using the Printer in a Network EnvironmentFor the server computer 3 Select the Panasonic KX-PS8000 printerSelect the Panasonic KX-PS8000 printer in the Shared Printers box For a client computerSelect Network printer server FinishInsert the KX-PS8000 CD-ROM into CD-ROM drive Select CD-ROM drive Click Browse Select the KX-PS8000 printerClick OK Click Next Open Drivers, Win95, Printer, then select Pgdi95.inf fileSelect Panasonic KX-PS8000 Click Start , move the pointer to Settings and click PrintersRemoving the Printer Driver Click File menu, then click Delete Click YesRemoving the KX-PS8000 Software Double click the Uninstall Utility icon Click YesClick Uninstall For Windows 3.1 usersFile Installing the Bundled SoftwareInsert the KX-PS8000 Driver & Utility CD-ROM into your BrowseSetup StartOPEN For Windows 95 / Windows NT 4.0 users# Press the MENU/EXIT button on the printer panel Setting the Color Density1 To print a Color Calibration Page $ Press the F buttonCurrent color density settings SetupThe factory default setting for each color density is Color Calibration Page ExampleCompare the current color density settings on the Color SetupSetup For exampleBThe color density setting affects the average life of toner SetupBSave the Color Calibration Card for future calibrations Acceptable Documents Basic OperationsBefore Operation Unacceptable DocumentsBasic Operations Using the ADFUsing the scanner glass Placing DocumentsFrom the Program Manager, double click the KX-PS8000 Utilities Using the Digital Duplicator UtilityDuplicating Documents icon and double click the Digital Duplicator Utility icon# Insert the paper in the multi-purpose tray Basic OperationsPlace the document in the ADF tray or on the scanner glass Using the Scanner Panel2 When using the multi-purpose tray, be sure to select Multi-purpose Tray in the Paper Source menu PClick Corel PHOTO-PAINT Scanning DocumentsClick Select Source Basic OperationsScan Select Panasonic KX-PS8000 32-bit Driver, then click SelectClick Acquire Basic OperationsClick OK Printing a Scanned DocumentClick the File menu, then click PrintEnter the File Name Select the File Type Click OK Saving a Scanned DocumentClick the File menu, then click Save As Enter the File Name Select the File Type Click SaveMain Menu Scanner Menu ModeBasic Operations Selection MenuPaper Source Outline for MenusDensity MPT Paper SizeEnergy Star Jam RecoveryMenu Default Basic OperationsOutline for Operation Basic OperationsMain Menu Printer Menu ModeBasic Operations Item MenuBasic Operations Test PageColor Calibration Outline for MenusNetwork System SettingMaintenance Basic OperationsBasic Operations Outline for OperationBasic Operations 8 If you wish to set more items in the same menu, repeat steps 4 to7 above BTo exit the Menu mode at any stage, press the MENU/EXIT buttonExternal Care and MaintenanceCleaning Internalcleaner Care and MaintenanceClean all the covers with a soft cloth. Use any mild commercial Cleaning the paper-pick rollersCleaning the home sensor Care and Maintenance2 Remove the imaging unit Care and Maintenance3 Use a dry, lint-free cloth to wipe the slot of the sensor Care and MaintenancePrinter component User Replaceable ComponentsCare and Maintenance Printer panel messagePrinter component Care and MaintenancePrinter panel message 1 # Open the ADF top cover by lifting the cover release tab When a jam occurs at the document input areaClearing a Jam $ Remove the jammed document$ Remove the jammed document while keeping the ADF tray raised When a jam occurs at the document output area1 # Open the ADF tray # Open the ADF $ Open the exit guide Remove the jammed documentJam at B Clearing a media jamJam at MPT Jam at C1A # Open the left side door corresponding to the selected media tray Open and close the front door to clear the error message from the LCDJam at A $ Remove the jammed mediaClose the lower left side door 2nd cassette feeder1B # Open the lower left side door  OR 2 Use the green handles to pull out the paper feeder Jam at B1 Open the left side door 3 Remove the jammed media on the paper feeder1 Remove the fuser Jam at CCare and Maintenance 2 # Hold the fuser as shown below, and slide it out of the printer Care and Maintenance$ $ # 4 # Turn the fuser’s large green knob clockwise5 # Replace the oil supply roll into the fuser Care and MaintenanceCare and Maintenance 6 # Open the front door $ Slide the fuser back into the printer7 # Turn the small green thumbscrew clockwise to lock the fuser $ Close the front doorJam at D Care and MaintenanceClose the front door 1B Printing face up Care and MaintenanceJam at E Care and Maintenance1 Remove the jammed media from the multi-purpose tray Open and close the front door to clear the error message from theJam at MPT Multi-purpose tray Care and MaintenanceScanner TroubleshootingCare and Maintenance TroubleTrouble Care and MaintenancePrinter Possible CausePossible Cause Care and MaintenanceTrouble Corrective ActionPossible Cause Care and MaintenanceTrouble Corrective ActionPossible Cause Care and MaintenanceTrouble Corrective ActionPossible Cause Care and MaintenanceTrouble Corrective ActionPossible Cause Care and MaintenanceTrouble Corrective ActionPossible Cause Care and MaintenanceTrouble Corrective Actionsettings If you can’t make a printCare and Maintenance Click Disable bi-directionalMedia problems Problems with image size and positionCare and Maintenance TroubleTrouble Print quality problemsCare and Maintenance Corrective ActionCare and Maintenance Error MessagesScanner LCD Panel Error MessageError Message Printer LCD PanelCare and Maintenance Possible CausePossible Cause Care and MaintenanceError Message Corrective ActionPossible Cause Care and MaintenanceError Message Corrective ActionFor Windows 3.1 users Status Display ProgramCare and Maintenance For Windows 95 / Windows NT 4.0 usersScanner Status Dialog Box Care and MaintenanceCare and Maintenance This button provides you additional helpPrinter Status Dialog Box Care and MaintenanceCare and Maintenance Safety Caution RepackingCare and Maintenance Material requiredPacking the Scanner Turn off the scanner. Remove the power cord and all interface# If the scanner is installed on the top of the printer, unlock the cables6 Repack the ADF and the scanner bed into the original carton Open the ADF and remove it from the scanner bed by lifting it upCare and Maintenance Remove the media trays from the printer remove the media Turn off the printer remove the power cord and all interfacePacking the Printer from the traysReinsert the media tray into the printer use adhesive tape to Care and Maintenancethis is necessary to protect the imaging unit during shipment 8 Wrap the imaging unit with a protective black plastic sheetOn the imaging unit, turn the upper lever 90 counterclockwise 10 Insert the imaging unit into the packaging12 # Push in on green tabs to unlock the cover $ Using the green handles, slide the paper feeder out11 # Open the left side door $ Raise the cover until it catches in the open positionInstall the plastic cover and insert the transfer unit into a plastic Care and MaintenanceReplace the shipping cover 16 Packing the toner cartridges# Open the right side door $ Remove a toner cartridge Secure the shipping cover with adhesive tape17 Wipe off any loose toner in and around the printer Care and MaintenanceRepack any other accessories in the original shipping box Care and MaintenancePower source SpecificationsAppendix TemperatureColor Depth AppendixResolution Image Data ProcessingPower consumption Power sourceTemperature Mass Weight of standard unit with all consumablesAppendix ResolutionScanning Resolution Paper outputSelectable Print Quality Mode AppendixTotal Memory Printable withoutDimensions MediaMedia Sizes AppendixTwo-Sided Printing Paper WeightTypes of Paper to Avoid AppendixTransparencies and Labels AppendixEnvelopes AppendixAppendix For best printing resultsDocument Size DuplicateAppendix Original Image TypeWindows Version BWindows 3.1, Windows 95, Windows NT 4.0 Intel only SoftwareAppendix System RequirementPin Configuration SCSI InterfaceSpecifications Signal PinPin configuration Parallel InterfaceSpecifications Signal PinIndex Index Index Warnings