Panasonic KX-TA624 installation manual Direct Inward System Access Disa

D

3 Features

Direct Inward System Access (DISA)

Description	Allows an outside caller to access specific system features as if the
	caller is an extension in the system. The caller can have direct
	access to features such as:
	• Placing an incoming call to an extension, operator or ring
	group. The caller also has the option of dialing the route for an
	extension using a one digit number (DISA built-in auto
	attendant number) via DISA calls.
	• Calling an external party.
	One of the following must be selected to have direct access to these
	features: (1) None Security, (2) Trunk (Outside (CO) Line)
	Security, or (3) All Security. In None Security mode, any caller can
	make outside or intercom calls. In Trunk (Outside (CO) Line)
	Security mode, a pre-assigned DISA security code must be entered
	to make outside calls. In All Security mode, a pre-assigned DISA
	security code must be entered to make both outside and intercom
	calls. This prevents callers from making unauthorized calls.
	However, when making an outside call by Call Forwarding – to
	Outside (CO) Line, the call is allowed (exception).
	An Outgoing Message can be programmed for the DISA feature.
	When a caller reaches a DISA line, a message will greet the caller.
	Two different DISA messages can be recorded by the operator or
	manager. For example, one message can be used in the day mode
	and the other in night mode, or they can be used for different
	outside (CO) lines. If an optional OGM/FAX Detection card is not
	installed, the caller will hear a beep instead of the outgoing
	message (the internal DISA).

Conditions

•The following items are required for the DISA feature.

(1)“DISA1” or “DISA2” must be assigned to outside (CO) line(s) as the outside (CO) line mode.

(2)An optional OGM/FAX Detection Card must be installed for outgoing messages.

(3)The DISA message(s) should be recorded by the operator or manager.

(2)and (3) are required for outgoing messages and fax detection.

•After the DISA Delayed Answer Time expires and a ringback tone is returned to the caller, a DISA call will be answered. The caller can dial during the message or after the tone.

•This system can store up to ten programmable DISA built-in auto attendant numbers. Each number is one digit.

3-44 Features