Panasonic KX-TCD960E-B, KX-TCD970E-B Problem , Answering System

105

Chapter 6Useful Information

Problem

The answering system is on,

but incoming messages are not

recorded.

The number of messages on

the base unit display and the

ANSWER ON indicator light

flashes rapidly, and no new

messages are recorded.

You cannot operate the

answering system at the base

unit.

You cannot operate the

answering system from a touch

tone phone.

You cannot operate the

answering system with the

handset.

Remedy

•The recording time is set to "greeting

only". Select "1 minute" or "unlimited"

(p. 24).

•Memory is full. Erase some or all of the

messages (p. 62).

•Memory is full. Erase some or all of the

messages (p. 62). If the number of

messages and the ANSWER ON

indicator light still flashes rapidly, erase

your greeting message and record a

shorter greeting (p. 20, 21).

•The handset user is operating the

answering system. Wait until the in use

indicator ( ) goes out.

•Be sure to enter the correct remote code.

•The answering system may not respond if

the tones are too short to activate the

unit. Press each button firmly.

•The answering system is off. Turn it on

(p. 69).

•Someone is operating the answering

system.

•You are too far from the base unit. Move

closer to the base unit.

•The unit is recording a message.

To answer the call, press (Talk).

Answering System

KX-TCD970E(E)(102~112) 98.10.8 3:27 PM Page 105

Contents

Main Operating Instructions Important Information Page Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. Included with this unit For your future reference For Best Performance Battery Charge Operating Distance/Noise Elimination Contents Chapter 1 Preparation Chapter 2 Cordless Telephone (Basic Operations) Chapter 6 Useful Information Chapter 4 Answering System Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Location of Controls KX-TCD970E-B Base unit , KX-TCD960E-B Base unit Location of Controls Handset 9 1 2 3 4 5 6 7 8 0 Displays Base unit display Page Symbols Characters P F Settings Installing the Battery in the Handset Connections Page Settings Battery Charge Battery strength Recharge Battery information Turning the Power ON 8888888888.88 To turn the power OFF Settings Selecting the Dialling Mode 3- - - - 3 3 I I 3 I 2 Installing the Handset Clip Preparing the Answering System Greeting Message To record a greeting message Greeting message sample To erase the recorded greeting message Pre-recorded greeting message Preparing the Answering System Programming Summary for the Answering System *What the confirmation tone means Time and Day Adjustment To check the time/day Preparing the Answering System Selecting the Callers Recording Time Selecting the Number of Rings Toll Saver Setting the VOX SENS Function Setting the Greeting Monitor Function I2345678 0 0 - 0 I - 2 3 Making Calls With the Handset To dial after confirming the entered number I2 3 4 5 6 7 8 I2 3 4 5 6 7 8 0 0 - 0 I - 2 3 To redial the last number dialled on the handset Making Calls To redial after confirming the numbers in redial memory 8765432 I 8765432 I I2345678 I234 I23456 With the Base Unit (KX-TCD970E-B only) (Digital Speakerphone) To adjust the speaker volume (8 levels) To redial the last number dialled on the base unit Making Calls Muting your conversation (KX-TCD970E-B only) Page Setting the Receiver Volume 6 3 6 2 Setting the Ringer Volume 22 4 22 3 22 2 22 3 Automatic Dialling Storing Phone Numbers in Memory Memory sticker i2345 To erase a stored number Page Intercom Paging the base unit from the handset Paging the handset from the base unit (Handset locator) Intercom Transferring a Call Using the Intercom (KX-TCD970E-B only) From the handset to the base unit From the base unit to the handset Special Features Setting the Key Lock Cancelling the key lock Special Features How to Use the Pause Button (For Analogue PBX Line/Long Distance Service Users) Page Setting the Time Break Recall/EARTH mode 3- - - - 3 32 I 32 2 Special Features 2 32 I Temporary Tone Dialling (For Rotary or Pulse Service Users) On the base unit (KX-TCD970E-B only) Using the Recall Feature Summary of Programming Features The base unit program mode has the following functions. The handset program mode has the following functions. Setting the Password ---- ---- Selecting the Talk Mode Display 32 i 32 0 Page Call Restriction 6 i Setting the Call Restricted Handset(s)/ Base Unit and Call Restriction Number(s) 6 6 0 i 2345 6 6 i - 0 i 90 6 2- Direct Call Setting the Direct Call Mode 42 - 42 -9 8 76 5 4 32 I Dialling a Stored Number Cancelling the direct call mode 42 -9 8 76 5 4 32 I 98 765 4 3 2 I Setting the Ringer Pattern 23 4 23 I 23 I 23 2 Setting the Key Tones 2 i i 2 i 0 2 I I 2 I 0 Setting the Range Warning Alarm Setting the Battery Low Alarm 25 0 25 i 26 i 26 0 Clearing the Settings in Memory ------------ Clearing the Settings in Memory Automatic Answering Operation Setting the Unit to Answer Calls Monitoring incoming calls Listening to Messages Listening to only the new messages Listening to all of the recorded messages Flash Memory Message Backup During playback Recording a Memo Message Erasing Messages Erasing a specific message Erasing all of the messages Remote Operation from a Touch Tone Phone Summary of the remote operation Setting the Remote Code Cancelling the remote operation Voice Menu Page Direct Remote Operation Direct commands To continue the remote operation Turning on the answering system Skipping the greeting message Remote Operation with the Handset Summary of the remote operation *Voice menu Direct commands Remote Operation with the Handset Recording your telephone conversation with the handset Chapter 4 Answering System Remote Operation Card Remote Operation Card For Optional Multi-Handset Users Operating More than One Handset Registering a Handset in the Base Unit 7 i i2 34 Page Cancelling a Handset 7 7 i 234 56 70 70 i2 4 70 i2 4 Cancelling a base unit [3] Selecting the Stand-by Mode Display 3 i i 3 i 2 Bell Selection i 2 - 3 Selecting "Cyclic" i 2 - 5 Selecting the Handsets i 3 - i 234 56 Selecting the First Handset i 4 - i 234 56 i 4 - i 234 56 - 3 i 4 - i 234 56 i 2 Selecting All Handsets Intercom between the Handset(s) and the Base Unit Paging all the handsets from the base unit (all paging) Paging a handset from the base unit (individual paging) Transferring a Call Using the Intercom (KX-TCD970E-B only) From the base unit to a handset Intercom between Handsets 00 - 0 0 - 0 i [ I ] - [ 2 ] Transferring a Call from One Handset to Another Transferring a call using the intercom Transferring a call without an intercom Conference Setting the Call Waiting Tone 24 i 24 0 For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Operating More than One Base Unit Operation example: Connecting several base units to a PBX For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users Organizing multiple handsets at more than one base unit * 7 i 2 34 Registering at More than One Base Unit 7 i 7 i - 2 - Accessing the Base Unit Notes on using the handset(s) at more than one base unit For Optional Multi-KX-TCD970E-B/KX-TCD960E-B Users i 0 i 2 4 -4- Replacing the Battery Caution: Adding Another Phone Before Requesting Help Cordless Telephone Problem Page Before Requesting Help Problem Answering System Problem Before Requesting Help General Problem Page Safety Instructions Important Notice Concerning the Correct Use and Charging of a Ni-MH Battery Term Definitions GUARANTEE CONDITIONS OF GUARANTEE