Panasonic KX-TCD970E-B, KX-TCD960E-B operating instructions Answering System Problem Remedy

Answering System

Problem Remedy

The answering system is on, but incoming messages are not recorded.

•The recording time is set to "greeting only". Select "1 minute" or "unlimited" (p. 24).

•Memory is full. Erase some or all of the messages (p. 62).

The number of messages on	• Memory is full. Erase some or all of the
the base unit display and the	messages (p. 62). If the number of
ANSWER ON indicator light	messages and the ANSWER ON
flashes rapidly, and no new	indicator light still flashes rapidly, erase
messages are recorded.	your greeting message and record a
	shorter greeting (p. 20, 21).
You cannot operate the	• The handset user is operating the
answering system at the base	answering system. Wait until the in use
unit.	indicator (	) goes out.
You cannot operate the	• Be sure to enter the correct remote code.
answering system from a touch	• The answering system may not respond if
tone phone.	the tones are too short to activate the
	unit. Press each button firmly.
	• The answering system is off. Turn it on
	(p. 69).
You cannot operate the	• Someone is operating the answering
answering system with the	system.
handset.	• You are too far from the base unit. Move
	closer to the base unit.
	• The unit is recording a message.
	To answer the call, press		(Talk).

Useful Information Chapter 6

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