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Panasonic WV-SC380, WV-ST160, WV-SW170, WV-SW390 operating instructions

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Operating Instructions

Network Camera

Model No. WV-SW390 Series

WV-SC380 Series

WV-SW170 Series

WV-ST160 Series

WV-SW175

WV-SW396

This manual covers the models: WV-SW390 Series (WV-SW396, WV-SW395, WV-SW396E, WV-SW395E,

WV-SW395R, WV-SW395PJ), WV-SC380 Series (WV-SC386, WV-SC385, WV-SC384, WV-SC386E,

WV-SC385E, WV-SC384E, WV-SC385R, WV-SC384R, WV-SC385PJ), WV-SW170 Series (WV-SW175,

WV-SW174W, WV-SW172, WV-SW175E, WV-SW174WE, WV-SW172E), and WV-ST160 Series (WV-ST165,

WV-ST162, WV-ST165E, WV-ST162E).

Before attempting to connect or operate this product, please read these instructions

carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

WV-SW395R, WV-SC385R, and WV-SC384R do not support the HTTPS function.

Contents

Main Preface About the user manuals About notations Trademarks and registered trademarks Abbreviations Viewer software Table of Contents Page 16 Configure the settings of the servers [Server] ..................................161 17 Configuring the network settings [Network] .....................................166 18 Use the camera on a wireless LAN [Wireless] (SW174W only) .......202 Page 1 Monitor images on a PC 1.1 Monitor images from a single camera 1. 2. <Example of IPv4 access> <Example of IPv6 access> 3. Page Page 1.2 About the Live page Page Page Page Page 1.3 Monitor images from multiple cameras 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone 1. Page 2.2 Monitor images on a mobile terminal 1. 2. Page Page Page Page Page Page Page 4 Action at an alarm occurrence 4.1 Alarm type 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the Live page Notify of alarm occurrences to the device connected to the alarm connector Page 5 Transmit images onto an FTP server 5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) 5.2 Transmit images at a designated interval or period (FTP periodic image transmission) Page 6 Display the log list (SW396/SW395/SC386/ SC385/SC384/SW175/SW172/ST165/ST162) Page About the log list window Page A 7.1 About the playback page SD card Page Page 8 About the network security 8.1 Equipped security functions 9 Display the setup menu from a PC 9.1 How to display the setup menu Page 9.2 How to operate the setup menu Page 9.3 About the setup menu window Page 10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] 10.1 Configure the basic settings [Basic] [Camera title] Page Page Page Page SD memory card Common JPEG recording [File name] [Image saving interval/Number of images to be saved - Image saving interval] [Image saving interval/Number of images to be saved - Number of images to be saved] H.264 recording [Recording priority] [Frame rate*] [Max bit rate] SD memory card information SD memory card images Page Possible number of JPEG images that can be saved on the SD memory card (as indications) Image capture size: 1280x960 Image capture size: 1280x720 Image capture size: 800x600 Image capture size: VGA Image capture size: 640x360 Image capture size: QVGA Image capture size: 320x180 Alarm Manual/Schedule FTP error 10.4.1 How the logs and images are saved depending on the settings for Alarm 10.4.2 How the logs and images are saved depending on the settings for Manual/Schedule Page 10.4.3 How the logs and images are saved depending on the settings for FTP error 11 Configure the settings relating to images and audio [Image/Audio] 11.1 Configure the settings relating to the aspect ratio [JPEG/H.264] [Aspect ratio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] (or [JPEG/MPEG-4]) JPEG Live page (Initial display) [Refresh interval (JPEG)*] [Image quality] Page Page H.264(1)/H.264(2) [Transmission priority] [Frame rate*] [Max bit rate (per client)*] Page Page Page Page MPEG-4(1) / MPEG-4(2) Page Page Page 11.5 Configure the settings relating to the camera operations [Cam. Function] [Home position] [Self return] Page About extra optical zoom/extra zoom [Digital zoom] [Pan-Tilt degree/Zoom ratio display] Page 11.6 Configure the settings relating to images and the preset positions [Image/Position] [Image adjust] [Preset position] [Auto pan] Page Page AB C Page Page Page Page Page Page Page Page Page 11.6.3 Set mask areas 1. Page 11.6.4 Configure the settings relating to the preset positions (Preset position setup menu) 11.6.4.1 Register the preset positions Position No Page Position [Left end position setup] [Right end position setup] 11.6.6 Configure the settings relating to patrol (Patrol setup menu) (SW396/SC386) Patrol setting 11.6.7 Configure the settings relating to auto track (Auto track setup menu) (SW396/SC386) Page Auto track setting [Camera height] [Auto track alarm] [Alarm wait time] [Auto track data in video stream] Advanced setting [Zoom with auto track] [Object size] [Sensitivity] [Auto track duration time] Alarm area Detection mask area Procedure to setup auto track cooperation [2] [3][1] 1. 2. 3. 11.6.8 Configure the settings relating to direction (Direction setup menu) (SW396/SC386) Direction setting [North point setting] [Zoom] buttons, [Focus] buttons, [Brightness] buttons, Control pad/buttons and [Go] button 11.6.9 Configure the settings relating to the privacy zone (Privacy zone setup menu) Privacy zone [Display type] Zone setting [Zone select] 11.7 Configure the settings relating to audio [Audio] Page Page 12 Configure the multi-screen settings [Multi-screen] [Camera title] 13 Configure the alarm settings [Alarm] 13.1 Configure the settings relating to the alarm action [Alarm] Alarm [Terminal 1] [Terminal 2] 13.2 Configure the settings relating to the camera action on alarm occurrence [Alarm] Camera action on alarm 13.3 Configure the settings relating to the alarm image [Alarm] Alarm image [Image compression rate upon alarm detection] [Image quality upon alarm detection] H.264 recording (SD memory card) 13.5 Configure the settings relating to the alarm output terminal [Alarm] Alarm output terminal setup 13.6 Change the AUX name [Alarm] AUX title 13.7 Configure the VMD settings [VMD area] Page Page Page 4. 5. 6. 7. 13.8 Configuration of the settings relating to the mail notification [Notification] Mail notification [Mail server >>] [Mail notification] 13.9 Configure the settings relating to Panasonic alarm protocol [Notification] Panasonic alarm protocol notification [Panasonic alarm protocol] Destination of notification Page 14 Configure the setting relating to the image recognition [Advanced func.] 14.1 Configure the settings relating to the XML notification [XML notification] XML notification Destination setting for XML notification 14.2 Configuration of the settings relating to the face detection [Face detection] Face detection [XML notification] 15 Configure the settings relating to the authentication [User mng.] 15.1 Configure the settings relating to the user authentication [User auth.] 15.2 Configure the settings relating to the host authentication [Host auth.] 15.3 Configure the settings relating to the priority stream [System] Priority stream [Activation] [Destination IP address(1)] [Destination IP address(2)] [Stream type] Page 16 Configure the settings of the servers [Server] 16.1 Configure the settings relating to the mail server [Mail] 16.2 Configure the settings relating to the FTP server [FTP] 16.3 Configure the settings relating to the NTP server [NTP] Page Page 17 Configuring the network settings [Network] 17.1 Configure the network settings [Network] IPv4 network [Network Settings] [IP address(IPv4)] [Subnet mask] IPv6 network [Manual] [IP address(IPv6)] Common UPnP [Auto port forwarding] [Camera short cut] HTTPS Page Page 17 Configuring the network settings [Network] Internet (WAN) 17.2 Configure the HTTPS settings 17.2.1 Generation of the CRT key (SSL encryption key) 17.2.2 Generation of the self-signed certificate (security certificate) 3. 17.2.3 Generation of CSR (Certificate Signing Request) 17.2.4 Installation of the server certificate 17.2.5 Configuration of the connection protocol 17.3 Access the camera using the HTTPS protocol 17.3.1 Install the security certificate When using Internet Explorer 7, Internet Explorer 8, or Internet Explorer 9 Page Page Page Page Page OS: Windows XP, Web browser: When using Internet Explorer 6 Page Page 17.4 Configure the settings relating to DDNS [DDNS] About DDNS services (IPv4/IPv6) 17.4.1 Configuration of the DDNS service (Example of the Viewnetcam.com service) 17.4.2 When using the Viewnetcam.com service 17.4.3 Procedure to register information for the Viewnetcam.com service 17.4.4 Checking the information registered for the Viewnetcam.com service 17.4.5 When using Dynamic DNS Update 17.4.6 When using Dynamic DNS Update(DHCP) 17.5 Configure the settings relating to SNMP [SNMP] [Location] [Contact] 17.6 Configure the settings relating to the FTP periodic image transmission [FTP img. trans.] FTP periodic image transmission [Transmission interval] 17.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] 17.7.1 How to set the schedules Page 18 Use the camera on a wireless LAN [Wireless] (SW174W only) 18.1 Manually connecting the camera to a wireless LAN (manual settings) [Basic] Page Page Page 18.2 Connecting the camera to a wireless LAN with WPS (automatic settings) [Basic] About Wi-Fi Protected Setup (WPS) Performing settings automatically with the WIRELESS button (WPS indicator) Performing settings automatically with PIN code settings Page Page 18.3 Using the camera's Wireless QoS [Basic] 18.4 Confirming the camera's wireless information [Status] Page Page 19 Configure the settings relating to the schedules [Schedule] Page 2. 3. 4. 20 Maintenance of the camera [Maintenance] 20.1 Check the system log [System log] [Next 100 >>] [<< Previous 100] 20.2 Upgrade the firmware [Upgrade] 20.3 Check the status [Status] Page 20.4 Reset the settings/Reboot the camera [Default reset] Page 21 Using the CD-ROM 21.1 About the CD launcher 21.2 Installing Panasonic IP Setting Software 21.3 Installing the manuals 21.4 Installing the Viewer software 21.5 Configure the network settings of the camera using the Panasonic IP Setting Software 1. 2. 3. 22 About the displayed system log Error indications relating to SMTP Error indications relating to FTP Error indications relating to Viewnetcam.com Error indications relating to Dynamic DNS Update Error indications relating to NTP Log indications relating to HTTPS Log indications relating to login Error indications relating to Panasonic alarm protocol notification 23 Troubleshooting Before asking for repairs, check the symptoms with the following table. Page Page Page 1. 2. 1. 2. Page Page 1. 2. 1. 2. Page Information Bar Page 24 Directory structure of drive B (SW396/ SW395/SC386/SC385/SC384/SW175/SW172/ ST165/ST162) 24 Directory structure of drive B (SW396/SW395/SC386/SC385/SC384/SW175/SW172/ST165/ST162)