23 Troubleshooting

Symptom

When using an optional inner cover, upper side of images are hidden (become black) when the tilt angle of the camera is almost level.

Cannot adjust the focus correctly.

Cause/solution

This is not malfunction.

(This is caused by the shape of the inner cover WV-Q157 or an inner cover provided to an optional bracket.)

In this case, images may also be washed out depending on the photographic subject when “On” is selected for “AGC” on the setup menu.

Is there dust or dirt on the dome section? Clean the dome section.

Are photographic subjects hard to focus on with the auto focus function?

Adjust the focus manually.

Reference pages

Installation Guide

Installation Guide

14

The image is not being refreshed.

No image is displayed (or too dark).

Images are displayed washed out.

Flicker appears on the screen.

The camera does not move onto the preset position exactly.

Depending on the version of your browser, there might be difficulties refreshing the picture, etc.

Depending on the traffic of the network or the concentration of access to the camera, there might be difficulties displaying the camera picture. Request the camera picture using the web browser such as by pressing the [F5] key, etc.

Is the brightness setting set at an appropriate level? Click the [Normal] button of [Brightness].

Is the brightness setting set at an appropriate level? Click the [Normal] button of [Brightness].

When flicker occurs frequently, select “Indoor scene” for “Light control mode”.

When the camera position is moved from the preset position after turning on the power of the camera, execute the position refresh function from the [Default reset] tab of the “Maintenance” page. When “Position refresh” is set for the created schedule, the camera position will be corrected periodically.

Installation Guide

-

12

 

 

12

 

 

SW396

SW395

:

SC386

SC385

102

 

 

SC384

SW175

 

SW174W

SW172

:

ST165

ST162

108

215

220

 

 

Is any part of the camera worn out?

 

 

When the camera does not move to the exact

 

 

position frequently, the driving parts may be worn

 

 

out. Contact the dealer for assistance.

 

 

 

The camera does not

If the camera always moves to a specific position

automatically move to the

after turning on the power of the camera, register

previous position when

that position as the home position when convenient.

turning on the power of the

The camera will automatically move to the

camera.

registered position using the self return function

 

 

when turning on the power of the camera.

 

 

 

-

94

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Operating Instructions

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Panasonic WV-SW170, WV-SW390, WV-ST160, WV-SC380 operating instructions 102

WV-SW170, WV-SW390, WV-ST160, WV-SC380 specifications

Panasonic has made significant strides in surveillance technology with its innovative line of cameras designed for a range of security applications. Among these, the WV-SC380, WV-ST160, WV-SW390, and WV-SW170 stand out for their advanced features, robust performance, and versatility.

The Panasonic WV-SC380 is equipped with a high-resolution 1080p HD sensor that delivers exceptional image quality, ensuring that details are captured with clarity. One of its standout features is the Smart Coding technology, which optimizes bandwidth and storage by dynamically adjusting the compression rate based on the complexity of the scene. This camera also supports full HD H.264 and JPEG video compression, enabling versatile streaming options. With a 360-degree continuous pan and 90-degree tilt, the WV-SC380 offers extensive coverage, making it ideal for large areas.

Next, the WV-ST160 is a compact and discreet model that excels in various indoor applications. It has a 2-megapixel sensor that provides clear images and supports high-definition video streaming. Its wide dynamic range technology ensures that it can effectively capture images in challenging lighting conditions, making it suitable for locations like banks or retail stores. The camera is also equipped with a built-in microphone, enabling audio capture and enhancing situational awareness for security personnel.

The WV-SW390 represents a robust outdoor solution, with an IP66 rating that guarantees resistance to harsh weather conditions. This camera features a 3-megapixel sensor, offering high resolution for sharp images. The WV-SW390 is fitted with a powerful infrared LED illuminator, providing night vision capabilities up to 30 meters, ensuring reliable surveillance even in total darkness. Its 12x optical zoom lens allows security operators to zoom in on distant subjects without losing image quality.

Lastly, the WV-SW170 is a flexible, easy-to-install camera that combines the convenience of a traditional dome style with high-performance capabilities. It boasts a 1.3-megapixel resolution and offers features like motion detection and advanced scene analytics. The camera's simple integration with various network environments makes it an excellent choice for both small and large-scale security systems.

In conclusion, Panasonic's WV-SC380, WV-ST160, WV-SW390, and WV-SW170 cameras embody cutting-edge technology and are equipped to meet a wide array of surveillance needs. Their high-quality imaging, advanced features, and durability make them a reliable choice for comprehensive security solutions in various environments.