S E C T I O N 5 .

Tr o u b l e s h o o t i n g

Introduction

This section has been devised to help you if you are unable to produce output on the TDP4*H printers. Use this section to make sure the basics have been checked before deciding you are unable to proceed any further. The section is divided into five parts:

Initial Checklist

IEEE1284 Parallel Interface

RS232C Serial Interface

Universal Serial Bus Interface

LAN Ethernet Interface

Initial Checklist

1.Is the printer powered up and ON-LINE?

2.Is the ERROR light on the front panel off? If this light is on, it may mean the Print Head Assembly or the Label Hold-Down is not closed and latched in position.

3.Are the LABEL and RIBBON lights on the front panel off? If these lights are on, the labels or ribbons may be incorrectly loaded.

Using the IEEE1284 Parallel Interface

1.Is the IEEE1284 printer cable connected securely to your parallel port (DB-25S Female) on the PC and to the Parallel Interface connector on the printer?

WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the printer or the host. This may cause damage to the interface circuitry and is not covered by warranty.

2.Does the Parallel interface cable used meet IEEE1284 specifications? If it does not and you are connected to an IEEE1284 or ECP parallel port on the computer, the printer may not be able to communicate correctly.

3.Is there more than one parallel interface port on your PC (LPT1, LPT2, etc.)? If so, make sure you are sending data out the correct port.

4.Is the IEEE1284 Interface Module installed in the printer? Older versions of the Parallel Interface module will not work correctly in the TDP4*H printers.

5.When you send the print job to the printer, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar?

This may mean that the computer doesn’t know the printer is there. Verify that:

a.Both ends of the cable are securely inserted into their respective connectors.

b.The printer is ONLINE.

c.The cable is not defective. There are other things that can cause this error message on your computer, but at this stage, a defective cable may be one of the reasons.

PANDUIT TDP4*H

GMTDPH-MAN

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Panduit TDP42H, TDP43H, TDP46H manual C T I O N Tr o u b l e s h o o t i n g Introduction, Initial Checklist

TDP46H, TDP43H, TDP42H specifications

Panduit is a well-respected name in the field of network and cabling solutions, and their TDP series of identification printers, specifically the TDP42H, TDP43H, and TDP46H, showcase advanced technologies that cater to the diverse needs of modern enterprises.

The TDP42H is known for its high-resolution printing capability and versatility, allowing users to print labels in various formats and sizes. This printer employs thermal transfer technology, ensuring that the print quality remains sharp and durable over time. It features a user-friendly interface that allows for quick and easy setup, making it accessible for both seasoned professionals and newcomers alike. One of the standout features of the TDP42H is its ability to produce both indoor and outdoor labels, thanks to its weather-resistant materials, which are ideal for challenging environments.

The TDP43H builds on the strengths of the TDP42H by offering enhanced connectivity options. It supports wireless printing and is compatible with various mobile devices, allowing for seamless operation in a range of settings. Additionally, it has a larger printing area, which allows for more extensive information on each label. This makes it suitable for more complex identification tasks in industrial settings. The TDP43H also incorporates advanced software capabilities, enabling users to design custom labels that meet the specific needs of their projects.

On the other hand, the TDP46H is built for high-volume printing tasks. It boasts a faster printing speed and a higher print resolution compared to its counterparts. This printer is ideal for environments where efficiency and productivity are paramount. The TDP46H features a robust design that can withstand the rigors of frequent use, ensuring reliability in demanding situations. Furthermore, it integrates with various Panduit software applications, enabling effortless label design and printing.

Overall, the Panduit TDP series printers, including the TDP42H, TDP43H, and TDP46H, are engineered for adaptability, real-time printing efficiency, and high-quality output. Their combination of advanced technologies and robust design makes them essential tools for businesses seeking to enhance their labeling capabilities. Whether it’s for warehouses, data centers, or office environments, these printers offer innovative solutions tailored to the numerous challenges faced in the world of identification and labeling.