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Panduit TDP46H, TDP43H, TDP42H manual LED LCD Message Audible Beep Error Condition Possible Causes

Models: TDP46H TDP43H TDP42H

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Section 5: Troubleshooting

Using the Lan Ethernet Interface

The LCD Display, Front Panel LED indicators and Buzzer provide a visual/audio indication of the type of error encountered.

LED	LCD MESSAGE	AUDIBLE BEEP	ERROR CONDITION		POSSIBLE CAUSES

Error On	Machine Error	1 Long	Machine Error	1.	Defective Board.

Error On	EEPROM Error	1 Long	EEPROM Read/Write	1.	EEPROM not installed correctly.
				2.	Overwriting EEPROM.

Error On	Head Error	1 Long	Head	1.	Electrical head malfunction.

Error On	Sensor Error	3 Short	Sensor	1.	Paper jam.
				2.	Sensor DSW setting.
				3.	Sensor level adjustment.

Error Blinks	Card R/W Error	1 Long	Memory Card	1.	Card not formatted.
			Read/Write	2.	No card recognized.

Error Blinks	Card Low Battery	1 Long	Memory Card	1.	Card battery needs replacement.
			Battery Low
Error Blinks	Card Low Battery	1 Long	No Battery in Card	1.	Card needs battery installed.

Error Blinks	Head Open	3 Short	Head Open	1.	Head not latched.
				2.	Head latch switch bad.

Error Blinks	Cutter Error	3 Short	Cutter	1.	Cutter jam.
				2.	Cutter sensor dirty.

Error On	Parity Error	3 Short	RS232 Parity Error	1.	RS232 parameter mismatch.
Line Blinks

Error On	Overrun Error	3 Short	RS232 Overrun Error	1.	RS232 parameter mismatch.
Line Blinks

Error On	Framing Error	3 Short	RS232 Framing Error	1.	RS232 parameter mismatch.
Line Blinks

Error On	Buffer Over	3 Short	Buffer Overflow	1.	Command stream exceeds buffer
Line Blinks					size.

Error Blinks	Paper End	3 Short	Media End	1.	No paper.
				2.	Paper incorrectly loaded.

Error Blinks	Ribbon End	3 Short	Ribbon End	1.	Needs new ribbon roll.
				2.	Ribbon sensor needs adjustment.

	Download Error	3 Short	Download Error	1.	Read/Write error.
	R/W Error			2.	Corrupted download file.
	Mem Full Error			3.	Download file too large.

	CopyCard/Format	3 Short	Card Copy or	1.	R/W error during copying.
	R/W Error		Format Error	2.	Card not installed properly.
	No Card Error			3.	File too large.
	Mem Full Error

PANDUIT TDP4*H

GMTDPH-MAN

Page 5-5

Image 65

Panduit TDP46H, TDP43H, TDP42H manual LED LCD Message Audible Beep Error Condition Possible Causes

Contents

TDP42H, TDP43H, TDP46H Panduit Corp Configuration InstallationCleaning and Maintenance TroubleshootingOptional Accessories Interface SpecificationsC T I O N Pr i n t e r O v e r v i e w Introduction Specification TDP42H TDP43H TDP46H Print General Printer SpecificationsSpecification Character Fonts Specification TDP42H TDP43H TDP46H Matrix FontsBar Codes SymbologiesPhysical PowerAccessories and Options GMTDPH-MAN Panduit TDP4*H C T I O N Installation Introduction Unpacking and Parts Identification Setting Up the Printer GMTDPH-MAN Panduit TDP4*H Loading Labels and Tags GMTDPH-MAN Panduit TDP4*H Panduit TDP4*H GMTDPH-MAN Loading the Ribbon Panduit TDP4*H GMTDPH-MAN LCD Display Panel Operator PanelOn Line EXT Rear PanelLabel Indexing Sensor SensorsGMTDPH-MAN Panduit TDP4*H RS232 TRANSMIT/RECEIVE Setting DIP Switch PanelsSetting Setting DSW1DSW2 OFF Printer SET UPDSW2-2 Off Cutter Not Used Setting DSW3DSW3 OFF DSW3 OFFDSW3-6 DSW3-7 Switch Selections Default SettingsSoftware Default Settings Default CompletedBackfeed Offset Potentiometer AdjustmentsPitch Print DisplayInitializing Online QTY000000 LCD Panel Printer ConfigurationNormal Mode Print Speed OfflinePrint Darkness Pitch Offset +00mm Initializing Advanced Mode Zero Slash YES no Auto Online Advanced ModeCancel Print JOB YES no Completed SET Calendar YES no Print OffsetIgnore CR/LF YES no CalendarCopy Start YES no Card ModeCharacter Pitch Prop Fixed Advanced Mode Panduit TDP4*H CARD-MEMORY Copy Copying CARD-MEMORY Copy Copying Initializing Advanced Mode Service Mode GAPX.XXV INPUTX.XV Service ModeGAPX.XXV INPUTX.XV EYEX.XXV INPUTX.XV Auto Online Feed YES no Feed on Error EXT PIN 9 Select MODE1 MODE2 Euro Code Reprint W/FEED YES no FORWARD/BACKFEED Distance DefaultService Mode ACK SignalInitializing Counters ModeTest Print Mode Test Print Size 10 CM Press Feed KEY to Stop Printing Default Setting ModeInitializing Default Setting YES no Clear NON-STANDARD Protocol Default Setting CompletedDownload User Defined Protocol Codes Initializing User Download Press the Line KEYInitializing Online HEX Dump ModeUser Download Waiting Print Darkness Adjusting the Print QualityPrint Speed Cleaning the Print Head, Platen and RollersCleaning the Platen and Rollers Cleaning the Label Edge SensorsReplacing the Print Head Do not remove the two outside screws painted red Cleaning and Maintenance C T I O N Tr o u b l e s h o o t i n g Introduction Initial ChecklistUsing the IEEE1284 Parallel Interface Using the RS232C Serial Interface Printer does not Come UP Ready Using the Universal Serial Bus USB InterfaceUsing the Lan Ethernet Interface Checking the Network Connection and Cabling Intermittent ProblemsLED LCD Message Audible Beep Error Condition Possible Causes GMTDPH-MAN Panduit TDP4*H Interface Types C T I O N T e r f a c e Specification s IntroductionMulti JOB Buffer Receive BufferSingle JOB Buffer IEEE1284 Parallel Interface PIN Signal Direction Electrical SpecificationsIEEE1284 Parallel Interface Pin Assignments Data StreamsRS232 Serial Interface General SpecificationsSignal Definition RS232C Interface SignalsPIN Assignments PINON/X-OFF Flow Control Cable RequirementsREADY/BUSY Flow Control Bi-Directional Communications Universal Serial Bus USB InterfaceLocal Area Network LAN Optional Interface ENQUIRE/ACK/NAK Cancel canEnquire ENQ Print JOBPrint Start DC1 Print Stop DLEError Handling InstallationC T I O N T i o n a l Ac c e s s o r i e s Introduction Pcmcia Memory CardsPlug-In Interface Modules Error Description Indication RemedyGeneral Operation Operator SetupCutter Label Dispense Option Removing and Unwinding the Roll Label RewinderReal Time Clock