8. Troubleshooting

Alarms

The following table describes the alarm conditions that will generate an SNMP trap for a physical interface, and the frame relay LMIs and DLCIs. These alarm conditions also generate Health and Status messages seen on the System and Test Status screen. Major alarms are displayed on line 24 and force on the Alarm LED.

Main Menu

Status System and Test Status

Table 8-1. Alarm Conditions (1 of 3)

 

 

 

 

Alarm Condition

What It Indicates

What To Do

 

 

 

COSx Down, PathIP_

A Class Of Service

Contact your service provider.

Address, DLCInnnn1

associated with a path is

 

 

 

down.

 

 

 

 

 

 

CTS down to

The CTS control lead on the

Check DTR and RTS from Port-1.

Port-1 Device

device’s

interface is off.

Verify that the port is enabled.

(CSU/DSU only)

 

 

 

 

 

 

 

￿Check DTR for the user data

 

 

 

 

port.

 

 

 

DLCI nnnn Down,

The DLCI for Port 1 is

Contact your network service

Port-1(CSU/DSU

down.

 

provider.

only)

 

 

 

 

 

 

 

DSL Line Training

The DSL interface is

Wait for training to complete.

Alarm at Network 1

training.

 

 

 

 

 

 

DTR Down from

 

The DTR control lead on

Examine the attached DTE and

Port-1 Device

 

the device connected to

cable connected to the system’s

(CSU/DSU only)

Port 1 is deasserted.

port.

 

 

The DTR control lead on

Check that the port cable is

 

 

the device connected to the

￿securely attached at both ends.

 

 

specified port is off. This

Check the status of the

 

 

message applies to data

 

 

attached equipment.

 

 

ports that act as DCEs.

 

 

 

 

 

 

Ethernet Mgmt Down

The Ethernet management

Check the management system.

(CSU/DSU only; minor

interface is down. The port

 

alarm)

 

is enabled and is the

 

 

 

primary interface for

 

 

 

management data, but

 

 

 

communication between the

 

 

 

management system and

 

 

 

the unit is not possible.

 

 

 

 

Ethernet Port Down

The communication link for

Check the LAN connected to the

(Router only)

 

the Ethernet port is down

Ethernet port.

 

 

and the Interface Status for

 

 

 

the port is enabled.

 

 

 

 

 

 

1nnnn indicates a DLCI number of 16 through 1007.

8-8

December 2002

9700-A2-GB20-20

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Paradyne 9788, 9720 manual Alarms, Alarm Conditions 1 What It Indicates What To Do

9720, 9788 specifications

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