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Paxar 2 manual Troubleshooting

Models: 2

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T R O U B L E S H O O T I N G

8

This chapter explains how to

print diagnostics labels

reset the printer

call Technical Support.

This chapter also provides explanations of your printer’s errors. The errors are classified by type and are listed in order. If you have trouble loading supplies or performing maintenance, refer to you Operator’s Handbook.

Follow the directions provided with the error description to correct the problem. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. Call Technical Support if you receive any error message not listed in this chapter.

To clear a data error, press the left A button. If a formatting error occurs, the label prints; but data may be missing.

Troubleshooting 8-1

Image 139

Paxar 2 manual Troubleshooting

Contents

Programmer ’s Manual Canadian D.O.C. Warning Getting Started TA B L E O F C O N T E N T SPage Table of Contents Printing Iv Table of ContentsModifying Formats -10 Optional Entry Method Vi Table of Contents Page Page A n d a r d F e a t u r e s O u t T h i s M a n u a lType the following text field E a t i n g a n M P C L I I F o r m a t P a c k e tType the following constant text field Type the following bar code fieldType the following text field data I n t e r M e m o r yI n g R a M Type the following bar code dataI n g F l a s h M e m o r y A r t i n g w i t h a D e s i g nT e r m i n i n g t h e P r i n t a r e a T e r m i n i n g F o r m a t C o n t e n t sA w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s Field Type Description Examples N s i d e r i n g F i e l d Ty p e sI n g t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sL l i n g i n t h e F o r m a t Wo r k s h e e t 10Getting Started N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s Mode COM19600,N,8,1C L I I P u n c t u a t i o n Here are some guidelines to follow when using MpcliiUse the following symbols when creating Mpclii packets I n g M P C L I I C o n v e n t i o n sA n d a r d S y n t a x G u i d e l i n e s I n g O n l i n e C o n f i g u r a t i o n Pa c k e t s Syntax Syntax Example N f i g u r a t i o n S y n t a x G u i d e l i n e s K i n g P r i n t a d j u s t m e n t sF i n i n g t h e S y s t e m S e t u p Pa c k e t Syntax I,A,powupmode,language,sepon,slashzero, symbolset pF i n i n g t h e S u p p l y S e t u p Pa c k e t 10Configuring the PrinterExample I,B,0,0,1,10 p F i n i n g t h e P r i n t C o n t r o l P a c k e t Contrast,printadj,marginadjustSpeedadj,phwidth p Cursym,secondary,decimals p ANSIcd,string1,string2 p 14Configuring the Printer?E?~123~044~034~124~125~126~094 p S e t t i n g C o n t r o l C h a r a c t e r sA b l i n g I m m e d i a t e C o m m a n d s I n g I m m e d i a t e C o m m a n d sN d i n g I m m e d i a t e C o m m a n d s DD or Example I,F,3,1,0,0,1 p Action,dispos,bkfddis p F i n i n g t h e B a c k f e e d C o n t r o l Pa c k e t1,50,10 p Page Buffer,device,buffersize p E c k i n g C u r r e n t B u f f e r S i z e s 10K x Length O u t M e m o r y B u f f e r sLinecount x 50/1024 24Configuring the PrinterF f e r a l l o c a t i o n C o n s i d e r a t i o n s F f e r Wo r k s h e e tMake copies of this page to use as a buffer worksheet R,N,20 p M,T,N,60 p E a r i n g P a c k e t s f r o m M e m o r y Clears Format #1 from volatile RAM Configuring the PrinterC,R p I n g t h e F o n t Pa c k e t 28Configuring the PrinterH,Z p L o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Selects format1 and returns the following to the host Selects all formats in memory and returns the following32Configuring the Printer F I N I N G F I E L D S Width,name p F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Format#,action,device,measure,lengthT5. row F i n i n g Te x t F i e l d sVaries with each letter 4Defining FieldsLine field Line field not Blocked out by T12. alignment Options 6Defining FieldsExample T,2,10,V,250,80,0,1,1,1,B,C,0,0,0 p Each bar code field requires a separate definition F i n i n g B a r code F i e l d s8Defining Fields B4. fix/var 10Defining Fields Left/Center/Right-Justified Fields Balanced FieldsUpca Dots/mils Available 12Defining FieldsBar code Density Narrow Narrow to Data Appearance Char Set Example B,3,12,V,150,70,1,2,80,7,L,0 p 383 F i n i n g C o n s t a n t Te x t F i e l d s16Defining Fields Defining Fields 18Defining Fields End col,thickness,pattern p F i n i n g L i n e F i e l d sN e Ty p e s Type,row,column,angle/end row,length20Defining Fields L5. angle If Using SegmentsF i n i n g B o x F i e l d s 22Defining Fields Example Q,240,80,270,130,3, p 24Defining Fields F I N I N G F I E L D O P T I O N S 2Defining Field Options P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s S t r i c t i o n sFixed char p T i o n 1 F i x e d D a t aCharcode p T i o n 2 D a t a Ty p e R e s t r i c t i o n sSrc fld,src start,# to copy,dest T i o n 4 C o p y D a t aStart,copy code p 203 Non-printable 339 Text R g i n g F i e l d sB F i e l d s Field Data Field Type30,L/R,character p T i o n 3 0 P a d d i n g D a t aM p l e U s e f o r P a d d i n g Pads data with an X on the left side of the field31,gen/ver,check digit # p T i o n 3 1 C a l c u l a t e C h e c k D i g i t42,appearance code p T i o n 4 2 P r i c e F i e l d42,1 p 50,4,8,4,4,8 p T i o n 5 0 B a r code D e n s i t y50,narrow,wide,gap,narspace Widespace p51,security,stand/def p T i o n 5 1 P D F 4 1 7 S e c u r i t y / Tr u n c a t i o nT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 52,row/column,dimension p12Defining Field Options 60,I,5,1,6 p 60,I/D,amount,l pos,r pos pT i o n 6 1 R e i m a g e F i e l d I n g C h e c k D i g i t s Fldlength,D/P,weights pSelector,action,device,modulus 16Defining Field Options M o f P r o d u c t s C a l c u l a t i o n20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = M o f D i g i t s C a l c u l a t i o n18Defining Field Options Field Weight string ProductsE AT I N G G R a P H I C S Run Length E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Hex MethodE c i a l C o n s i d e r a t i o n s S i g n i n g B i t m a p p e d I m a g e s4Creating Graphics I n g t h e H e x M e t h o dPage 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o dOn Z On K, 26 off z, 9 on I n g Te m p o r a r y S t o r a g e T e r m i n i n g H o w t o S t o r e t h e I m a g e Temporary Storage Flash S i t i o n i n g t h e G r a p h i c I m a g e E a t i n g a G r a p h i c Pa c k e tT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d T h i n a F o r m a t F i n i n g t h e G r a p h i c H e a d e rGraphID,action,device,units,row,col 12Creating GraphicsMode,name p Row,column,algorithm,data p E a t i n g B i t m a p F i e l d s39,56,H,3FFFFFF0 p Adjdir,adjamt,algorithm,data p E a t i n g N e x t B i t m a p F i e l d sAdjdir,adjamt,count p E a t i n g D u p l i c a t e F i e l d s16Creating Graphics M p l e H e x G r a p h i c P a c k e tM p l e R u n L e n g t h G r a p h i c P a c k e t GraphID,row,col,mode,rotation p A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d 18Creating Graphics57,0,0,0,0 p 20Creating Graphics M p l e B i t m a p G r a p h i c I m a g eI N T I N G Batch data F i n i n g t h e B a t c h H e a d e rBatch header Batch controlSyntax E,feedmode,batchsep,printmult, multipart p F i n i n g t h e B a t c h C o n t r o l F i e l dF i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s R g e d o r S u b F i e l d s6Printing Errorcor mask# datainput, char pT e r i n g B a t c h D a t a f o r Q R code M p l e Q R codeR u c t u r e d a p p e n d M o d e Modeid code# #ofdiv parity, errorcorMask# datainput char p 8Printing ExampleT c h Q u a n t i t y Z e r o M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h M e t h o dT i o n a l E n t r y M e t h o d D i f y i n g F o r m a t sTAT U S P O L L I N G Q u i r y R e s p o n s e Q u i r y R e q u e s t E N QIndicates the printer is offline 2Status Polling Page Q R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d Syntax J,# B R e q u e s tStatus1,Status2,FMT-1,BCH-2 B R e s p o n s ePacket Type Status2FMT-1/BCH-2 Error NumberField Number ParameterPrinted,total,FMT-1,BCH-2 Following syntax is the response for a Job 4 request25,FMT-3,Bch-2 Number Meaning 14Status Polling Troubleshooting I n t i n g D i a g n o s t i c s L a b e l s See the System Administrator’s Guide toA d i n g D i a g n o s t i c s L a b e l s Yo u R e c e i v e a n Error M e s s a g eS e t t i n g P r i n t e r s L l i n g Te c h n i c a l S u p p o r t D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n T a Error sError Description Code R m a t Error sPage T c h Error s T i o n Error s L i n e C o n f i g u r a t i o n Error s Page Page A p h i c Error s E c k D i g i t Error sM m u n i c a t i o n Error s T a F o r m a t t i n g F a i l u r e s C h i n e Fault s Page A s h M e m o r y Error s R d P r i n t e r F a i l u r e Error s 20Troubleshooting I N T E R O P T I M I Z AT I O N Dark J u s t i n g t h e P r i n t Q u a l i t yLight D u c i n g I m a g i n g T i m e 4Printer Optimization T h P a c k e t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h F o r m a t sT h F i e l d s T h B a r codesM P L E SA Sample Batch Packet M p l e U P C a F o r m a t P a c k e t2Samples M p l e M a x i code P a c k e t s Mode Description4Samples D e 0 O b s o l e t e S a m p l eSamples A-5 D e 2 S a m p l e6Samples D e 3 S a m p l eTa g E x a m p l e N g Ta g E x a m p l eSamples A-7 C e i p t F o r m a t E x a m p l e B e l E x a m p l e8Samples Samples A-9 B e l S a m p l e10Samples T m a p F o n t I n f o r m a t i o n N T SBold Font OCRA-like Font Standard Font2Fonts Fonts B-3 CG Triumviratetm Typeface Bold CG Triumviratetm TypefaceWidth Mag Standard Reduced Bold N o s p a c e d F o n t M a g n i f i c a t i o nFonts B-5 O p o r t i o n a l F o n t M a g n i f i c a t i o n I g h t M a g n i f i c a t i o n Tr i u m v i r a t e  Ty p e f a c e B o l d 9 p tFonts B-7 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e  Ty p e f a c e 6 p t8Fonts R m a t C o n s i d e r a t i o n s A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o nFonts W n l o a d i n g F o n t sI n g U N I code D o u b l e B y t e Tr u e Ty p e F o n t s A r a c t e r M a p p i n g O v e r v i e w I n g F o n t N u m b e r s i n F o r m a t s C e n s i n g Yo u r F o n t sFont Number Pages 437 or P p o r t e d S y m b o l S e t s a n d code P a g e sInternal DOS CodeT e r i n g E x t e n d e d C h a r a c t e r s I n g code 1 2 8 F u n c t i o n codesT e r n a l S y m b o l S e t Symbol Sets/Code Pages C-3S I S y m b o l S e t L d C h a r a c t e r S e t 4Symbol Sets/Code PagesSymbol Sets/Code Pages C-5 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 6Symbol Sets/Code PagesSymbol Sets/Code Pages C-7 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-1314Symbol Sets/Code Pages Symbol Sets/Code Pages C-15 N a r y t o H e x C o n v e r s i o n C h a r t 16Symbol Sets/Code PagesSymbol Sets/Code Pages C-17 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 F W h i t e D o t s 20Symbol Sets/Code PagesT t o R u n L e n g t h E n c o d i n g C h a r t B l a c k D o t sR M AT D E S I G N T O O L S 2Format Design Tools L i n e C o n f i g u r a t i o n Wo r k s h e e tFormat Design Tools D-3 T c h Wo r k s h e e t4Format Design Tools E c k D i g i t Wo r k s h e e tA g Id t h Format Design Tools D-5 A g Id t h 6Format Design Tools 396Supply Layout Dots 8Format Design Tools R M R K S R M Batch Packet Monarch p1,1,1 p Batch Header N,1Packet Monospaced FontsNon-volatile RAM OptionIndex D ECheck digit schem es Configuration packets Backfeed control packet G List of hard printer failure errors Fields Bar code rotation Using zero batch headers 9 Layout Im aging tim e Axicode Data stream Check digit schem e Printing Im ages Im ages in R a M Sum of digits calculation Supply type/position selection Ord length selection