Manuals / Paxar / Computer Equipment / Printer

Paxar 2 manual L l i n g Te c h n i c a l S u p p o r t

Models: 2

1 234

Download 234 pages 15.18 Kb

Page 142

I f t h e P C a n d P r i n t e r A r e n ’ t C o m m u n i c a t i n g

If your PC is having trouble communicating with your printer, follow these steps:

Check any messages that occur at the printer and at the computer. See the following error message listing in this chapter for more information.

Make sure you are using the correct printer cable.

Make sure the cable is plugged into the correct port on the computer.

Compare your printer’s communications settings (especially flow control) with the settings on your PC. Your printer and PC communications should match. Print the diagnostics labels to identify the printer’s communications settings.

Make sure the printer is online (ready to receive data).

If all of the above are correct, reset your printer. Try the function again. If you still can’t establish communications, call Technical Support.

C a l l i n g Te c h n i c a l S u p p o r t

Technical support representatives are available Monday through Friday during regular business hours. Their number is listed on the back cover of this manual. Follow these steps before you call:

1.Make sure your PC and printer are properly connected.

2.Record any error messages that occurred.

3.Recreate the problem, if you can.

4.Check your port settings. Your problem may corrected simply by changing the communication settings.

5.List any changes that have recently been made to the system. Try to record what you did when the problem occurred.

8-4Troubleshooting

Image 142

Paxar 2 manual L l i n g Te c h n i c a l S u p p o r t

Contents

Programmer ’s Manual Canadian D.O.C. Warning TA B L E O F C O N T E N T S Getting StartedPage Table of Contents Iv Table of Contents PrintingModifying Formats -10 Optional Entry Method Vi Table of Contents Page Page O u t T h i s M a n u a l A n d a r d F e a t u r e sType the following bar code field E a t i n g a n M P C L I I F o r m a t P a c k e tType the following constant text field Type the following text fieldType the following bar code data I n t e r M e m o r yI n g R a M Type the following text field dataA r t i n g w i t h a D e s i g n I n g F l a s h M e m o r yT e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e aA w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description ExamplesI n g t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sL l i n g i n t h e F o r m a t Wo r k s h e e t 10Getting Started N F I G U R I N G T H E P R I N T E R Mode COM19600,N,8,1 T t i n g C o m m u n i c a t i o n P a r a m e t e r sI n g M P C L I I C o n v e n t i o n s Here are some guidelines to follow when using MpcliiUse the following symbols when creating Mpclii packets C L I I P u n c t u a t i o nA n d a r d S y n t a x G u i d e l i n e s I n g O n l i n e C o n f i g u r a t i o n Pa c k e t s Syntax Syntax Example K i n g P r i n t a d j u s t m e n t s N f i g u r a t i o n S y n t a x G u i d e l i n e sSyntax I,A,powupmode,language,sepon,slashzero, symbolset p F i n i n g t h e S y s t e m S e t u p Pa c k e t10Configuring the Printer F i n i n g t h e S u p p l y S e t u p Pa c k e tExample I,B,0,0,1,10 p F i n i n g t h e P r i n t C o n t r o l P a c k e t Contrast,printadj,marginadjustSpeedadj,phwidth p Cursym,secondary,decimals p 14Configuring the Printer ANSIcd,string1,string2 pS e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 pA b l i n g I m m e d i a t e C o m m a n d s I n g I m m e d i a t e C o m m a n d sN d i n g I m m e d i a t e C o m m a n d s DD or Example I,F,3,1,0,0,1 p Action,dispos,bkfddis p F i n i n g t h e B a c k f e e d C o n t r o l Pa c k e t1,50,10 p Page Buffer,device,buffersize p E c k i n g C u r r e n t B u f f e r S i z e s O u t M e m o r y B u f f e r s 10K x Length24Configuring the Printer Linecount x 50/1024F f e r a l l o c a t i o n C o n s i d e r a t i o n s F f e r Wo r k s h e e tMake copies of this page to use as a buffer worksheet R,N,20 p M,T,N,60 p E a r i n g P a c k e t s f r o m M e m o r y Clears Format #1 from volatile RAM Configuring the PrinterC,R p 28Configuring the Printer I n g t h e F o n t Pa c k e tH,Z p L o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Selects all formats in memory and returns the following Selects format1 and returns the following to the host32Configuring the Printer F I N I N G F I E L D S Format#,action,device,measure,length F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Width,name pF i n i n g Te x t F i e l d s T5. row4Defining Fields Varies with each letterLine field Line field not Blocked out by 6Defining Fields T12. alignment OptionsExample T,2,10,V,250,80,0,1,1,1,B,C,0,0,0 p Each bar code field requires a separate definition F i n i n g B a r code F i e l d s8Defining Fields B4. fix/var Left/Center/Right-Justified Fields Balanced Fields 10Defining FieldsUpca 12Defining Fields Dots/mils AvailableBar code Density Narrow Narrow to Data Appearance Char Set Example B,3,12,V,150,70,1,2,80,7,L,0 p F i n i n g C o n s t a n t Te x t F i e l d s 38316Defining Fields Defining Fields 18Defining Fields Type,row,column,angle/end row,length F i n i n g L i n e F i e l d sN e Ty p e s End col,thickness,pattern pL5. angle If Using Segments 20Defining FieldsF i n i n g B o x F i e l d s 22Defining Fields Example Q,240,80,270,130,3, p 24Defining Fields F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field OptionsT i o n 1 F i x e d D a t a Fixed char pT i o n 2 D a t a Ty p e R e s t r i c t i o n s Charcode pSrc fld,src start,# to copy,dest T i o n 4 C o p y D a t aStart,copy code p Field Data Field Type R g i n g F i e l d sB F i e l d s 203 Non-printable 339 TextPads data with an X on the left side of the field T i o n 3 0 P a d d i n g D a t aM p l e U s e f o r P a d d i n g 30,L/R,character pT i o n 3 1 C a l c u l a t e C h e c k D i g i t 31,gen/ver,check digit # p42,appearance code p T i o n 4 2 P r i c e F i e l d42,1 p Widespace p T i o n 5 0 B a r code D e n s i t y50,narrow,wide,gap,narspace 50,4,8,4,4,8 pT i o n 5 1 P D F 4 1 7 S e c u r i t y / Tr u n c a t i o n 51,security,stand/def pT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 52,row/column,dimension p12Defining Field Options 60,I/D,amount,l pos,r pos p 60,I,5,1,6 pT i o n 6 1 R e i m a g e F i e l d I n g C h e c k D i g i t s Fldlength,D/P,weights pSelector,action,device,modulus M o f P r o d u c t s C a l c u l a t i o n 16Defining Field OptionsM o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 =Field Weight string Products 18Defining Field OptionsE AT I N G G R a P H I C S Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run LengthS i g n i n g B i t m a p p e d I m a g e s E c i a l C o n s i d e r a t i o n sI n g t h e H e x M e t h o d 4Creating GraphicsPage I n g t h e R u n L e n g t h E n c o d i n g M e t h o d 6Creating GraphicsOn Z On K, 26 off z, 9 on I n g Te m p o r a r y S t o r a g e T e r m i n i n g H o w t o S t o r e t h e I m a g e Temporary Storage Flash S i t i o n i n g t h e G r a p h i c I m a g e E a t i n g a G r a p h i c Pa c k e tT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a tGraphID,action,device,units,row,col 12Creating GraphicsMode,name p Row,column,algorithm,data p E a t i n g B i t m a p F i e l d s39,56,H,3FFFFFF0 p E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data pE a t i n g D u p l i c a t e F i e l d s Adjdir,adjamt,count pM p l e H e x G r a p h i c P a c k e t 16Creating GraphicsM p l e R u n L e n g t h G r a p h i c P a c k e t 18Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d GraphID,row,col,mode,rotation p57,0,0,0,0 p M p l e B i t m a p G r a p h i c I m a g e 20Creating GraphicsI N T I N G Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch dataF i n i n g t h e B a t c h C o n t r o l F i e l d Syntax E,feedmode,batchsep,printmult, multipart pF i n i n g B a t c h D a t a F i e l d s R g e d o r S u b F i e l d s C r e m e n t i n g F i e l d sM p l e Q R code Errorcor mask# datainput, char pT e r i n g B a t c h D a t a f o r Q R code 6PrintingR u c t u r e d a p p e n d M o d e Modeid code# #ofdiv parity, errorcorMask# datainput char p Example 8PrintingT c h M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h Q u a n t i t y Z e r o M e t h o dD i f y i n g F o r m a t s T i o n a l E n t r y M e t h o dTAT U S P O L L I N G Q u i r y R e s p o n s e Q u i r y R e q u e s t E N QIndicates the printer is offline 2Status Polling Page Q R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Syntax J,#B R e s p o n s e Status1,Status2,FMT-1,BCH-2Status2 Packet TypeParameter Error NumberField Number FMT-1/BCH-2Printed,total,FMT-1,BCH-2 Following syntax is the response for a Job 4 request25,FMT-3,Bch-2 Number Meaning 14Status Polling Troubleshooting See the System Administrator’s Guide to I n t i n g D i a g n o s t i c s L a b e l sA d i n g D i a g n o s t i c s L a b e l s Yo u R e c e i v e a n Error M e s s a g eS e t t i n g P r i n t e r s L l i n g Te c h n i c a l S u p p o r t T a Error s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o nR m a t Error s Error Description CodePage T c h Error s T i o n Error s L i n e C o n f i g u r a t i o n Error s Page Page E c k D i g i t Error s A p h i c Error sM m u n i c a t i o n Error s T a F o r m a t t i n g F a i l u r e s C h i n e Fault s Page A s h M e m o r y Error s R d P r i n t e r F a i l u r e Error s 20Troubleshooting I N T E R O P T I M I Z AT I O N Dark J u s t i n g t h e P r i n t Q u a l i t yLight D u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t sT h B a r codes T h F i e l d sM P L E SA Sample Batch Packet M p l e U P C a F o r m a t P a c k e t2Samples Mode Description M p l e M a x i code P a c k e t sD e 0 O b s o l e t e S a m p l e 4SamplesD e 2 S a m p l e Samples A-5D e 3 S a m p l e 6SamplesTa g E x a m p l e N g Ta g E x a m p l eSamples A-7 C e i p t F o r m a t E x a m p l e B e l E x a m p l e8Samples B e l S a m p l e Samples A-910Samples N T S T m a p F o n t I n f o r m a t i o nBold Font OCRA-like Font Standard Font2Fonts CG Triumviratetm Typeface Bold CG Triumviratetm Typeface Fonts B-3N o s p a c e d F o n t M a g n i f i c a t i o n Width Mag Standard Reduced BoldFonts B-5 O p o r t i o n a l F o n t M a g n i f i c a t i o n I g h t M a g n i f i c a t i o n Tr i u m v i r a t e  Ty p e f a c e B o l d 9 p tFonts B-7 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e  Ty p e f a c e 6 p t8Fonts A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n sW n l o a d i n g F o n t s FontsI n g U N I code D o u b l e B y t e Tr u e Ty p e F o n t s A r a c t e r M a p p i n g O v e r v i e w C e n s i n g Yo u r F o n t s I n g F o n t N u m b e r s i n F o r m a t sFont Number DOS Code P p o r t e d S y m b o l S e t s a n d code P a g e sInternal Pages 437 orI n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r sSymbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e tSymbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i nSymbol Sets/Code Pages C-7 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 Char Hex Decimal14Symbol Sets/Code Pages Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages N a r y t o H e x C o n v e r s i o n C h a r tSymbol Sets/Code Pages C-17 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 B l a c k D o t s 20Symbol Sets/Code PagesT t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t sR M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t 2Format Design ToolsT c h Wo r k s h e e t Format Design Tools D-3E c k D i g i t Wo r k s h e e t 4Format Design ToolsA g Id t h Format Design Tools D-5 396 A g Id t h 6Format Design ToolsSupply Layout Dots 8Format Design Tools R M R K S R M N,1 Monarch p1,1,1 p Batch Header Batch PacketOption Monospaced FontsNon-volatile RAM PacketD E IndexCheck digit schem es Configuration packets Backfeed control packet G List of hard printer failure errors Fields Bar code rotation Using zero batch headers 9 Layout Im aging tim e Axicode Data stream Check digit schem e Printing Im ages Im ages in R a M Sum of digits calculation Supply type/position selection Ord length selection