Pioneer DVR-920H operating instructions TV listings information doesn’t update

05Using the GUIDE Plus+™ electronic program guide

•My external receiver was successfully setup. However I have found that when the GUIDE Plus+ system has to change to a channel with a 3-digit program number in the external receiver's preset, it does not work. It looks like the GUIDE Plus+ System can only send two digits.

With the number of channels increasing, the number of digits has increased as well. While older boxes use only 2 digits, newer boxes require up to 4. It is possible that you selected an older code for your brand during set-up. Please access the Setup Area, select External Receiver and repeat the setup for your brand. (Note: Every time you see the on-screen question about whether the receiver has changed to a certain channel, GUIDE Plus+ has sent a different code). Try all the different codes until your GUIDE Plus+ system can control your external receiver correctly. If you have no success, try to receive new codes overnight.

•I used to receive data through my terrestrial antenna or analog cable without a set-top box. Now, I have “upgraded” to a satellite system or to digital cable with external receiver. What should I do to receive data for the GUIDE Plus+ system?

You can try to receive your host channel through your new reception method. If you have problems to receive data we recommend that you keep your analog terrestrial or cable connection only to receive data this way. It is important that you identify your host channel correctly in the Editor Area.

•After I performed the initial set-up I found that the line- up for all the channels received via the external set top box is incorrect. How do I correct this?

You can change the line-up in the editor according to your preferences. Access the Editor Area. Select the channels that you would like to change. Change the source and preset number according to your preferences.

•I performed the set-up but after many hours I still have a blank EPG what is going wrong?

There are several possibilities:

–Connections are wrong. See Connecting up on page 12 to double check everything.

–The initial setup of GUIDE Plus+ was completed incorrectly. Try setting it up again (see Setting up the GUIDE Plus+ system on page 29).

–Your cabling and setup is OK, but the recorder has not been connected for enough time to receive the TV listings data. Leave the recorder in standby overnight.

–For external receiver users only: The connections and setup are OK, but the external receiver was not tuned to the correct host channel. Check the list of host channels (see step 5 of Setting up the GUIDE Plus+ system on page 29) and leave the recorder in standby and the external receiver on overnight tuned to the correct host channel.

–You live in a country/region where the GUIDE Plus+ system is not yet available. Check the list of countries to see if you are in a region that is supported.

•I used the One-Button-Record feature (red Action button) to set a recording, but I recorded the wrong channel.

If the channel to be recorded is received via the external receiver first make sure that the external receiver was left switched on. Next, in the Editor Area, make sure that the channel to be recorded is correctly set: Access the Editor Area. Check the source and program number of the channel that you wanted to record. Change the source and preset numbers if incorrect.

If you are recording from the recorder’s internal tuner (the Tuner setting), make sure that the program number is the same as the preset number set on this recorder. If they are different, go to the Editor Area and change the program number to match the recorder’s preset number.

•The TV listings information doesn’t update.

The latest TV listings information is automatically downloaded by the recorder overnight. This only happens if the recorder is in standby; if the recorder is left on, it will not download. When not using the recorder, please switch it into standby.

Data downloads can take several hours. The front panel display shows EPG when downloading. If you switch the recorder on while EPG is displayed, the download will be canceled.

•GUIDE Plus+ is not supported in my area, but when I switch the recorder into standby, after a while the front panel display shows EPG. Can I stop this from happening?

If GUIDE Plus+ is not supported in your area, please do not set the postal code in the GUIDE Plus+ setup (see Setting up the GUIDE Plus+ system on page 29). When GUIDE Plus+ service starts in your area, please set the postal code again.

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