Polycom 1725-16824-001 manual Multiple Calls on Hold

Using the Basic Features of Your Phone

The following figure shows a call with Joan Smith on hold. The hold icon, and the flashing red status indicator, display on the Line Key.

Tap the Resume soft key, or press again, to retrieve the call.

If you have more than one call on hold, tap the call you want to resume, and then tap the Resume soft key. If you tap the Line Key, the first call in the inactive call group for the Line Key will automatically resume.

Note	The Hold feature typically generates music or a beeping tone. Therefore, avoid
	placing a conference call on hold.

Multiple Calls on Hold

Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time.

The active call (if any) displays in a window in the center of the touch screen. Held calls or incoming calls display in minimized windows above the phone’s soft keys (the “inactive call group”). The Line Key associated with the displayed calls is green. The Line Key displays a counter showing the number of calls for the Line Key. If all the calls for a Line Key are inactive, the status indicator for the Line Key glows red. If the Line Key has an active call, the status indicator glows green.

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