User Guide for the Polycom VVX 1500 D Phone
Trademark Information
About This Guide
User Guide for the Polycom VVX 1500 D Phone
Contents
Using the Basic Features of Your Phone
Using the Advanced Features of Your Phone
Troubleshooting Your Phone
Getting Started with Your Phone
Parts List
Optional Accessories
Setting Up the Phone
Adjusting the Stand
To adjust the stand
Clamp a ferrite clamp around the cable
Connecting Network and Power Sources
Attaching Ferrite Clamps
Connecting the Phone Using a Power Over Ethernet Source
Containing a Power Adapter and Regional Power Cord
Connecting the Handset and Handset Cord
Connecting Optional Components
Connecting an Optional USB Flash Drive
Connecting Optional Headphones
Connecting an Optional Computer
Adjusting the Screen
Adjusting the Camera
Features of the Phone
Registering the Phone
Feature Description
Following figure shows the keys on the phone console
Feature Description
Feature Description
Following figure shows what displays on the touch screen
Before You Use the Phone
Touch Screen Components
Status bar Following icons can display
Flashing red-You have placed a call one or
Phone Icons
Icon Description
Call shared line
Navigating Menus, Lists, and Fields
If you want to Then do this
Enabled or Disabled
Entering Data and Editing Fields
If you want to Then do this
Unicode, Cyrillic or Ascii
To confirm the updates, tap
Tap the Latin, Katakana
Tap the Latin , Katakana , Unicode
Tap the Save soft key
2222
Cleaning the Touch Screen
Tips for When You’re in Video Calls
Tap Settings Basic Screen Clean
Customizing Your Phone
Configuring Basic Settings
Your phone supports several languages
Changing the Language
Changing the Appearance of Time and Date
To update the time and date display
Customizing Your Phone
Tap Settings Basic Preferences Time & Date Clock Order
Tap Settings Basic Preferences Time & Date
Enabling Headset Memory Mode
Tap Settings Basic Preferences Headset Headset Memory
Using Electronic Hookswitch
Updating the Background Picture
Settings Basic Preferences Background
List as Local File
Specified period of time, the screen saver will start again
Setting Up a Screen Saver
When the USB flash drive is attached to the phone
Customizing Your Phone
Tap to return to the idle screen
Stopping and Disabling a Screen Saver
Do one of the following From the idle screen, tap
Tap Features Removable Storage Media Picture Frame
Displaying the Pictures that are on Your USB Flash Drive
Picture Frame
Sixth key, , allows you to set the picture as the background
Setting One of Your Own Pictures as the Background Picture
Enabling the Phone to Automatically Answer Calls
To enable your phone to automatically answer calls
Setting the Call Rate for Video Calls
Tap Settings Basic Call Rate. The Call Rate screen displays
Changing the Backlight Intensity
To modify the backlight intensity
Maximum Intensity screen displays
Tap Backlight Idle Intensity
Tap Maximum Intensity
Tap Settings Basic Ring Type. The Ring Type screen displays
Updating the Ring Tone
Setting Ring Tones for Contacts
To return to the idle screen
Number associated with it
Disabling and Stopping Video
Updating Video Settings
Tap, and then adjust, the following video settings
Audio Start Video Tx
User Guide for the Polycom VVX 1500 D Phone
Default setting is Enabled
Auto Video Full Screen
Sides of the video image
Video Screen Mode Full Screen
Tap, and then adjust the following settings
Video Screen Mode Window
User Guide for the Polycom VVX 1500 D Phone
To update the way the PIP displays
Local Camera View Mode Full Screen
Local Camera View Full Screen
Tap, and then adjust, the following camera settings
Updating Power Saving Settings
Customizing Your Phone
Tap Settings Basic Power Saving Office Hours Start Hour
Won’t initiate as often
Longer than the Off Hours Idle Timeout
Tap Duration
To update timeouts
Feature altogether
Muting the Microphone
When the phone is in the idle state, press either
Adjusting the Volume
Using Call Lists
During a call, press either
Do one of the following
Viewing Call Lists
Managing Call Lists
Tap Features Call Lists. The Call Lists screen displays
Viewing Contact Directory
Tap Features Contact Directory
Managing Contacts
Accessing Corporate Directory
Then tap Corporate Directory
Features Corporate Directory
Press
Corporate Directory search screen displays
Adding Contacts to Your Local Contact Directory
User Guide for the Polycom VVX 1500 D Phone
Customizing Your Phone
Using Buddy Lists on
Number are saved
User Guide for the Polycom VVX 1500 D Phone
Searching for Contacts
Search for a contact by entering specific search criteria
To search for a contact in the Corporate Directory
Updating Contacts in Your Local Contact Directory
To update a contact in your local Contact Directory
User Guide for the Polycom VVX 1500 D Phone
Deleting Contacts from Your Local Contact Directory
Placing Calls to Contacts
For Contacts in Your Local Contact Directory on
To place a call to a contact in the Corporate Directory
Rejecting Calls
Managing Incoming Calls
Distinguishing Calls
Customizing Your Phone
Diverting Calls
System Customizations
Supporting Multiple Lines
Line Key Icon Displays for
Customizing Your Phone
Supporting Multiple Line Keys Per Line
Supporting Shared Lines
Conference
Line Key Icon Shared Line Status Line Key Status Indicator
Using the Basic Features of Your Phone
Handling Calls
Handling Video Calls
User Guide for the Polycom VVX 1500 D Phone
Your phone will always display the far site
Placing Calls
Just swap the windows the sites display
Redialing Numbers on
Pick up the handset, and then enter the phone number
Placing Calls Using the Handset
Placing Calls Using the Speakerphone
Placing Calls Using the Headset
Placing Calls Using Speed Dial
Do one of the following Tap the contact’s Speed Dial Key
Up arrow key
Placing Calls Using the H.323 Protocol
Answering Calls
Answering When Not in Another Call
Screen
Pick up the handset
With the handset on-hook, do one of the following
You have to tap the Answer soft key to answer it
Incoming call becomes the active call
Line Key, including the incoming call
Glows blue if there is an active call on another Line Key
Answer soft key Tap the Hold soft key or press
Press Call to your last placed call is attempted
Ending Calls
Redialing Numbers
Do one of the following Tap
Features Call Lists Placed Calls
Placing Calls on Hold
From the idle screen, press the Right arrow key
Multiple Calls on Hold
Hosting Conference Calls
Setting Up Conference Calls
You can set up a conference in one of two ways
Conference soft key again
Conference screen displays
Holding and Resuming Conference Calls
Or a different Line Key, tap the Join soft key
Managing Conference Call Participants
Ending Conference Calls
Splitting Conference Calls into Two Calls on Hold
To manage a conference call
User Guide for the Polycom VVX 1500 D Phone
Transferring Calls
Handling Video During Conference Calls
To perform a consultative transfer
Performing a Blind Transfer
Do Not Disturb feature
Forwarding Calls
Tap Features Forward
Forwarding Calls Statically
IP address, see Placing Calls on
From the idle screen, tap the Forward soft key
User Guide for the Polycom VVX 1500 D Phone
Enabling Do Not Disturb
Forwarding Calls Dynamically
Multiple Lines and Do Not Disturb
Press Line Select screen displays
User Guide for the Polycom VVX 1500 D Phone
Tap or press . The Line Select screen displays
Managing Speed Dial Keys
Using the Basic Features of Your Phone
Tap the Save soft key Tap to return to the idle screen
Adding Speed Dial Keys
Updating Speed Dial Keys
To update a speed dial index for an existing contact
Message Center
Accessing Voice and Video Mail
Do one of the following To review new messages, tap
Using the Basic Features of Your Phone
User Guide for the Polycom VVX 1500 D Phone
Using the Advanced Features of Your Phone
Using Instant Messaging
Instant Messages
Features Messages Instant Messages
Reading and Managing Instant Messages
Press Then tap Instant Messages
Sending Instant Messages
To send an instant message
Using the Advanced Features of Your Phone
Tap Features Presence My Status
Using Buddy Lists
Updating Your Presence Settings
Using the Advanced Features of Your Phone
Managing Buddies
Updating Your Buddy List
User Guide for the Polycom VVX 1500 D Phone
List and view your status
Features Presence Blocked List
Features Presence Watcher List
User Guide for the Polycom VVX 1500 D Phone
Buddy Status Speed Dial Key Icon Status Indicator
Monitoring Buddies
Do one of the following Tap the Buddies soft key
Tap Features Presence Buddy Status
Integrating With Microsoft Live Communications Server
Tap Features Presence Buddy Status Privacy List
Using the Busy Lamp Field
BLF Status Line Key Icon Status Indicator Idle No indicator
Recording Calls and Conferences
User Guide for the Polycom VVX 1500 D Phone
Using the Advanced Features of Your Phone
Recording Calls
This section includes the following topics
Recording Conferences
To end the call, hang up
Pausing and Resuming Recording
Playing Back Recorded Calls
Appears
This section includes information on
Browsing Recorded Calls
Playing Back Recorded Calls
Browse Recordings screen displays
Using the Advanced Features of Your Phone
Answering a Call While Playing Back Recorded Calls
To answer a call using the handset
Tap this soft key To do this
Using the Browser
Applications
Access the four arrow soft keys see the next row so
Fields on
Tap Settings Basic Restart Phone
Restarting Your Phone
User Guide for the Polycom VVX 1500 D Phone
Troubleshooting Your Phone
Symptom Problem Corrective Action
Troubleshooting Power and Startup Issues
Troubleshooting Dialpad Issues
Status
Line Information. From
Troubleshooting Access Issues
Status Lines
Troubleshooting Call Issues
Tap Status Lines
Troubleshooting Display Issues
Settings on
Enable the Audio Start Video Tx setting
Troubleshooting Audio Issues
Troubleshooting Video Issues
Testing Phone Hardware
Service Agreements
Governing Law
Exclusions
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Class B Digital Device or Peripheral
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Modifications
Russian Compliance
Safety and Compliance
Echo cancellation
New Zealand Telepermit PTC General Warning
Index
Numerics
User Guide for the Polycom VVX 1500 D Phone
Index
User Guide for the Polycom VVX 1500 D Phone
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Netherlands Office
Corporate Headquarters
Israel Office
to return to the idle screen.
> Settings > Basic > Preferences > Screen Saver.
to return to the idle screen.