User Guide for the Polycom VVX 1500 D Phone
 Trademark Information
 About This Guide
 User Guide for the Polycom VVX 1500 D Phone
 Contents
 Using the Basic Features of Your Phone
 Using the Advanced Features of Your Phone
 Troubleshooting Your Phone
 Getting Started with Your Phone
 Parts List
Optional Accessories
 Setting Up the Phone
Adjusting the Stand
 To adjust the stand
 Attaching Ferrite Clamps
Connecting Network and Power Sources
Clamp a ferrite clamp around the cable
 Connecting the Phone Using a Power Over Ethernet Source
 Containing a Power Adapter and Regional Power Cord
 Connecting the Handset and Handset Cord
Connecting Optional Components
 Connecting an Optional USB Flash Drive
 Connecting Optional Headphones
 Connecting an Optional Computer
 Adjusting the Screen
 Adjusting the Camera
 Features of the Phone
Registering the Phone
 Feature Description
Following figure shows the keys on the phone console
 Feature Description
 Feature Description
 Touch Screen Components
Before You Use the Phone
Following figure shows what displays on the touch screen
 Status bar Following icons can display
 Flashing red-You have placed a call one or
 Phone Icons
Icon Description
 Call shared line
 Navigating Menus, Lists, and Fields
If you want to Then do this
 Enabled or Disabled
 Entering Data and Editing Fields
 If you want to Then do this
 Tap the Latin, Katakana
To confirm the updates, tap
Unicode, Cyrillic or Ascii
 2222
Tap the Save soft key
Tap the Latin , Katakana , Unicode
 Cleaning the Touch Screen
Tips for When You’re in Video Calls
 Tap Settings Basic Screen Clean
 Customizing Your Phone
 Configuring Basic Settings
 Changing the Appearance of Time and Date
Changing the Language
Your phone supports several languages
 To update the time and date display
 Customizing Your Phone
 Tap Settings Basic Preferences Time & Date Clock Order
Tap Settings Basic Preferences Time & Date
 Enabling Headset Memory Mode
Tap Settings Basic Preferences Headset Headset Memory
 Using Electronic Hookswitch
Updating the Background Picture
 Settings Basic Preferences Background
List as Local File
 When the USB flash drive is attached to the phone
Setting Up a Screen Saver
Specified period of time, the screen saver will start again
 Customizing Your Phone
 Tap to return to the idle screen
 Stopping and Disabling a Screen Saver
 Tap Features Removable Storage Media Picture Frame
Displaying the Pictures that are on Your USB Flash Drive
Do one of the following From the idle screen, tap
Picture Frame
 Sixth key, , allows you to set the picture as the background
 Setting One of Your Own Pictures as the Background Picture
Enabling the Phone to Automatically Answer Calls
 To enable your phone to automatically answer calls
 Setting the Call Rate for Video Calls
Tap Settings Basic Call Rate. The Call Rate screen displays
 Changing the Backlight Intensity
 To modify the backlight intensity
 Tap Maximum Intensity
Tap Backlight Idle Intensity
Maximum Intensity screen displays
 Tap Settings Basic Ring Type. The Ring Type screen displays
Updating the Ring Tone
 Setting Ring Tones for Contacts
To return to the idle screen
 Number associated with it
 Disabling and Stopping Video
 Updating Video Settings
 Tap, and then adjust, the following video settings
Audio Start Video Tx
 User Guide for the Polycom VVX 1500 D Phone
 Default setting is Enabled
Auto Video Full Screen
 Sides of the video image
 Video Screen Mode Window
Tap, and then adjust the following settings
Video Screen Mode Full Screen
 User Guide for the Polycom VVX 1500 D Phone
 To update the way the PIP displays
 Local Camera View Mode Full Screen
Local Camera View Full Screen
 Tap, and then adjust, the following camera settings
 Updating Power Saving Settings
 Customizing Your Phone
 Tap Settings Basic Power Saving Office Hours Start Hour
 Tap Duration
Longer than the Off Hours Idle Timeout
Won’t initiate as often
 To update timeouts
 Feature altogether
 Muting the Microphone
 Adjusting the Volume
Using Call Lists
When the phone is in the idle state, press either
During a call, press either
 Managing Call Lists
Viewing Call Lists
Do one of the following
 Tap Features Call Lists. The Call Lists screen displays
 Managing Contacts
Tap Features Contact Directory
Viewing Contact Directory
 Accessing Corporate Directory
 Features Corporate Directory
Press
Then tap Corporate Directory
Corporate Directory search screen displays
 Adding Contacts to Your Local Contact Directory
 User Guide for the Polycom VVX 1500 D Phone
 Customizing Your Phone
 Using Buddy Lists on
 Number are saved
 User Guide for the Polycom VVX 1500 D Phone
 Searching for Contacts
 Search for a contact by entering specific search criteria
 To search for a contact in the Corporate Directory
 Updating Contacts in Your Local Contact Directory
 To update a contact in your local Contact Directory
 User Guide for the Polycom VVX 1500 D Phone
 Deleting Contacts from Your Local Contact Directory
 Placing Calls to Contacts
For Contacts in Your Local Contact Directory on
 To place a call to a contact in the Corporate Directory
 Distinguishing Calls
Managing Incoming Calls
Rejecting Calls
 Customizing Your Phone
 Diverting Calls
 System Customizations
 Supporting Multiple Lines
Line Key Icon Displays for
 Customizing Your Phone
 Supporting Multiple Line Keys Per Line
 Supporting Shared Lines
Conference
 Line Key Icon Shared Line Status Line Key Status Indicator
 Using the Basic Features of Your Phone
 Handling Calls
 Handling Video Calls
 User Guide for the Polycom VVX 1500 D Phone
 Your phone will always display the far site
 Placing Calls
Just swap the windows the sites display
 Redialing Numbers on
 Placing Calls Using the Speakerphone
Placing Calls Using the Handset
Pick up the handset, and then enter the phone number
 Placing Calls Using the Headset
 Placing Calls Using Speed Dial
Do one of the following Tap the contact’s Speed Dial Key
 Up arrow key
 Placing Calls Using the H.323 Protocol
 Answering Calls
 Answering When Not in Another Call
 Pick up the handset
With the handset on-hook, do one of the following
Screen
You have to tap the Answer soft key to answer it
 Line Key, including the incoming call
Glows blue if there is an active call on another Line Key
Incoming call becomes the active call
Answer soft key Tap the Hold soft key or press
 Redialing Numbers
Ending Calls
Press Call to your last placed call is attempted
 Features Call Lists Placed Calls
Placing Calls on Hold
Do one of the following Tap
From the idle screen, press the Right arrow key
 Multiple Calls on Hold
 Hosting Conference Calls
 Setting Up Conference Calls
You can set up a conference in one of two ways
 Conference soft key again
 Or a different Line Key, tap the Join soft key
Holding and Resuming Conference Calls
Conference screen displays
 Splitting Conference Calls into Two Calls on Hold
Ending Conference Calls
Managing Conference Call Participants
 To manage a conference call
 User Guide for the Polycom VVX 1500 D Phone
 Transferring Calls
Handling Video During Conference Calls
 To perform a consultative transfer
 Performing a Blind Transfer
 Do Not Disturb feature
Forwarding Calls
 Tap Features Forward
Forwarding Calls Statically
 IP address, see Placing Calls on
 From the idle screen, tap the Forward soft key
 User Guide for the Polycom VVX 1500 D Phone
 Enabling Do Not Disturb
Forwarding Calls Dynamically
 Multiple Lines and Do Not Disturb
 Press Line Select screen displays
 User Guide for the Polycom VVX 1500 D Phone
 Tap or press . The Line Select screen displays
 Managing Speed Dial Keys
 Using the Basic Features of Your Phone
 Updating Speed Dial Keys
Adding Speed Dial Keys
Tap the Save soft key Tap to return to the idle screen
 To update a speed dial index for an existing contact
 Do one of the following To review new messages, tap
Accessing Voice and Video Mail
Message Center
 Using the Basic Features of Your Phone
 User Guide for the Polycom VVX 1500 D Phone
 Using the Advanced Features of Your Phone
Using Instant Messaging
 Features Messages Instant Messages
Reading and Managing Instant Messages
Instant Messages
Press Then tap Instant Messages
 Sending Instant Messages
 To send an instant message
 Using the Advanced Features of Your Phone
 Updating Your Presence Settings
Using Buddy Lists
Tap Features Presence My Status
 Using the Advanced Features of Your Phone
 Managing Buddies
 Updating Your Buddy List
 User Guide for the Polycom VVX 1500 D Phone
 Features Presence Watcher List
Features Presence Blocked List
List and view your status
 User Guide for the Polycom VVX 1500 D Phone
 Buddy Status Speed Dial Key Icon Status Indicator
Monitoring Buddies
 Integrating With Microsoft Live Communications Server
Tap Features Presence Buddy Status
Do one of the following Tap the Buddies soft key
 Tap Features Presence Buddy Status Privacy List
 Using the Busy Lamp Field
BLF Status Line Key Icon Status Indicator Idle No indicator
 Recording Calls and Conferences
 User Guide for the Polycom VVX 1500 D Phone
 Using the Advanced Features of Your Phone
 Recording Calls
This section includes the following topics
 Recording Conferences
To end the call, hang up
 Pausing and Resuming Recording
 Playing Back Recorded Calls
 Appears
This section includes information on
 Browsing Recorded Calls
 Playing Back Recorded Calls
Browse Recordings screen displays
 Using the Advanced Features of Your Phone
 Answering a Call While Playing Back Recorded Calls
 To answer a call using the handset
 Applications
Using the Browser
Tap this soft key To do this
 Access the four arrow soft keys see the next row so
 Fields on
 Tap Settings Basic Restart Phone
Restarting Your Phone
 User Guide for the Polycom VVX 1500 D Phone
 Troubleshooting Your Phone
 Troubleshooting Power and Startup Issues
Troubleshooting Dialpad Issues
Symptom Problem Corrective Action
Status
 Status Lines
Troubleshooting Access Issues
Line Information. From
 Troubleshooting Call Issues
 Tap Status Lines
 Troubleshooting Display Issues
Settings on
 Troubleshooting Video Issues
Troubleshooting Audio Issues
Enable the Audio Start Video Tx setting
 Testing Phone Hardware
 Service Agreements
Governing Law
 Warranty Exclusive
Polycom Limited Warranty and Limitation Liability
Exclusions
 Safety and Compliance Part 15 FCC Rules
Installation Instructions
Class B Digital Device or Peripheral
Modifications
 Safety and Compliance
Echo cancellation
Russian Compliance
New Zealand Telepermit PTC General Warning
 Index
Numerics
 User Guide for the Polycom VVX 1500 D Phone
 Index
 User Guide for the Polycom VVX 1500 D Phone
 End-User License Agreement for Polycom Software
 Support Services
 Limitation of Liability
 Israel Office
Corporate Headquarters
Netherlands Office