
DMA OperationsGuide  Microsoft Active Directory Integration
150 Polycom, Inc.
Conference room errors  Number of enterprise users for whom conference rooms 
couldn’t be generated. 
If you’re an administrator, this label is a link to the 
Conference Room Errors Report report. 
Note: If you don’t specify an Active Directory attribute 
for conference room ID generation, the number of errors 
equals the number of users. 
Orphaned users/groups Number of orphaned users and groups (that is, users 
and groups that are disabled or no longer in the 
directory, but for whom the system contains data). 
If you’re an administrator, this label is a link to the 
Orphaned Groups and Users Report. 
Enterprise passcode 
errors 
Number of enterprise users for whom passcodes were 
generated that aren’t valid. 
If you’re an administrator, this label is a link to the 
Enterprise Passcode Errors Report. 
Active Directory Connection 
Auto-discover from 
FQDN 
If this option is selected, the system uses serverless 
bind to find the closest global catalog servers. Enter the 
DNS domain name. We strongly recommend using this 
option. 
If the system can’t determine the site to which it belongs, 
it tries to connect to any global catalog server. 
If that fails, it uses the entered DNS domain name as a 
host name and continues as if the IP address or host 
name option were selected. 
The system’s Network Settings setup must have at least 
one domain name server specified. 
Check the Active Directory Integration Report to see 
whether serverless bind succeeded and what the site 
name is. 
IP address or host name  If this option is selected, the system attempts to connect 
to the Microsoft Active Directory domain controller 
specified. 
For a single-domain forest, enter the host name or IP 
address of a domain controller. 
For a multi-domain forest, we don’t recommend using 
this option. If you must, enter the host name or IP 
address of a specific global catalog server, not the DNS 
domain name. 
The Polycom DMA system can only integrate with one 
forest. A special “Exchange forest” (in which all users 
are disabled) won’t work because the system doesn’t 
support conferencing for disabled users. 
Table 7-1 Fields on the Microsoft Active Directory page (continued)
Field  Description