
Users  Users and Groups
Polycom, Inc.  301
Class of service  Select to assign the user a class of service, which 
determines the priority of the user’s calls. 
If not selected, the user receives the highest class of 
service associated with any group to which the user 
belongs, or if none, the system’s default class of 
service. See “Conference Settings” on page 177. 
Note: A class of service may also be assigned to an 
endpoint. See “Endpoints” on page79. 
Maximum bit rate (kbps)  If Class of service is selected, lets you specify the 
maximum bit rate for the user. 
Minimum downspeed 
rate (kbps) 
If Class of service is selected, lets you specify the 
minimum bit rate to which the user’s calls can be 
reduced (downspeeded). 
Associated Endpoints 
Associated endpoints  Lists the endpoints associated with the user. Click 
Select to open the Select Associated Endpoints 
dialog box and associate an endpoint with the user (see 
“Select Associated Endpoints Dialog Box” on page 302). 
Click Delete to delete an associated endpoint. A dialog 
box prompts you to confirm. 
Note: You can also manage endpoint associations on 
the Endpoints page (see “Associate User Dialog Box” 
on page89). But if the Polycom DMA system is 
integrated with a Polycom RealPresence Resource 
Manager or CMA system, it receives user-to-device 
association information from that system, and you can 
only associate users with devices on the Polycom 
RealPresence Resource Manager or CMA system. 
Associated Roles 
Available roles  Lists the roles available for assignment to the user. All 
users automatically have the Conferencing User role; 
it’s not listed or explicitly assigned (but a conference 
room ID is required). See “User Roles Overview” on 
page292 . 
Selected roles  Lists the roles selected for assignment to the user. 
Table 12-4 Edit User dialog box (continued)
Field Description