Polycom DMA 7000 System Conference Manager Usage Pane , Exchange Server Integration Pane

Dashboard System Management and Maintenance

Polycom, Inc. 335

See also:

“Dashboard” on page 331

Exchange Server Integration Pane

If the Polycom DMA system is integrated with a Microsoft Exchange server

(see “Microsoft Exchange Server Integration” on page164), displays the

following:

•The integration status, which can be one of the following:

—Unavailable — A service status or inter-server communication

problem prevented determination of the integration status.

—Error — The system was unable to establish a connection to the

Exchange server. This could be a network or Exchange server

problem, or it could be a login failure.

— Awaiting Active Directory — The system isn’t integrated with the

Active Directory, required for Exchange server integration.

— Primary SMTP mailbox not found — The mailbox configured for the

Polycom DMA system isn’t in the system’s Active Directory cache.

— Subscription pending — The Polycom DMA system has asked the

Exchange server to send it notifications and is waiting to receive its

first notification to confirm that the Exchange server can communicate

with the system. If this status persists for more than a minute or so,

there is likely a configuration problem (such as an invalid certificate or

the Exchange server is unable to resolve the DMA system’s FQDN).

Note

An MCU may be connected to up to three Conference Manager clusters. If one of

the three Conference Managers loses its connection to the MCU, this is counted as

0.33 disconnects. If all connections to the MCU are lost, this is counted as 1

disconnect.