
Resource Management System Integration  Integrations with Other Systems
Polycom, Inc.  169
Integrating with a resource management system (either a Polycom 
RealPresence Resource Manager system or a Polycom CMA system) provides 
the Polycom DMA system with: 
•All site topology information configured in the RealPresence Resource 
Manager or CMA system. 
•All user-to-device associations configured in the RealPresence Resource 
Manager or CMA system. 
If you have a Polycom RealPresence Resource Manager or CMA system, 
integrating with it allows you to configure site topology and user-to-device 
associations in one place instead of two, ensuring consistency. 
If you don’t have a Polycom RealPresence Resource Manager or CMA system 
(or for some reason don’t want to integrate with it), both kinds of information 
can be manually configured on the Polycom DMA system. 
While the Polycom DMA system is integrated with the Polycom RealPresence 
Resource Manager or CMA system, site topology and user-to-device 
association may only be configured on the Polycom RealPresence Resource 
Manager or CMA system. If the integration is terminated, the Polycom DMA 
system retains the information last obtained from the RealPresence Resource 
Manager or CMA system, but it becomes editable. 
The Polycom DMA system uses site topology information for a variety of 
purposes, including cascading of conferences, bandwidth management, and 
Session Border Controller selection. See “Add Conference Template Dialog 
Box” on page 184 and “About the Call Server Capabilities” on page220. 
The Polycom DMA system uses user-to-device association to assign classes of 
service to endpoints based on the user they belong to. See “Associate User 
Dialog Box” on page89. 
Your DNS servers must be able to resolve the Polycom DMA system’s FQDN 
to its virtual IP address. See “Add Required DNS Records for the Polycom 
DMA System” on page22. 
Note 
A RealPresence Resource Manager system (but not a CMA system) can be 
integrated with (connected to) the DMA system. This enables it to use the DMA 
system’s RealPresence Platform API to set up and monitor scheduled and preset 
dial-out (anytime) conferences using the DMA system’s resources (see 
“RealPresence Platform API” on page2). 
When you integrate a RealPresence Resource Manager system with the DMA 
system (from its management interface), the DMA system is automatically 
integrated back to the RealPresence Resource Manager system (the integration 
described here).