Polycom DMA 7000 System

DMA OperationsGuide Upgrading the Software

376 Polycom, Inc.

eLog back in and , in a t wo-se rver c luste r, ver ify on the Dashboard that

both servers are up and the private network connection is operating

properly.

fGo to Maintenance > Software Upgrade and check the Operation

History table.

gIf the upgrade requires a new license activation key code or codes,

obtain and install them as described in “Add Licenses” on page71.

hGo to Network > DMAs and join this cluster to cluster A to create a

supercluster.

You now have a new supercluster consisting of two upgraded

clusters.

6For each additional cluster, repeat step 5 of this procedure to upgrade it

and add it to the new supercluster.

7On any cluster of the new supercluster, do the following:

aGo to Network > Site Topology > Territories and restore the territory

assignments that you recorded at step 3a of this procedure.

bGo to Network > DMAs and return each cluster to service.

cVerify, and restore or update if necessary, other supercluster

configuration settings.

You should now have a fully functional upgraded supercluster.

8Call Polycom Global Services if, for any cluster:

—After waiting significantly longer than the estimated install time,

you’re still unable to log back in.

—You can log in, but the Dashboard shows only one server for a

two-server cluster.

—The package version numbers on the two servers are not the same.