Chapter 5 - Basic Operation
Monitoring On Going Conferences
You can monitor conferences and perform various operations while conferences are running.
Monitoring involves viewing the status of On Going Conferences and the status of their participants.
Three levels of monitoring are available with the MGC Manager:
•General Monitoring - You can monitor the general status of all the On Going Conferences and their participants in the MGC Manager main window.
•Conference Level Monitoring - You can view additional information regarding the conference using the Conference - Properties option.
•Participant Level Monitoring - You can view detailed information on the participant's status using the Participant - Properties option.
When an operator is available to attend participants, you can view the status of participants in the Participants Queue window. For more information about the Participants Queue, see the MGC Manager User’s Guide, Volume I, Chapter 8.
Operations can be performed at the conference level or at the participant level. For example, you can terminate a conference before its scheduled ending or you can extend its duration. You can also disconnect an individual participant while the conference is in progress, or temporarily mute transmission to and from a site so that the other participants can hold a private discussion. You can also connect
General Monitoring
Monitoring a conference enables you to keep track of its participants and its progress. When monitoring a conference, you can check whether all its participants are correctly connected and whether errors and faults have occurred.
The MGC Manager allows you to monitor several On Going Conferences simultaneously. The On Going Conference information is easily available and clearly represented.
