Changing the Way Calls are Answered | Polycom 1725-30965-001

User Guide for the Polycom® SoundStation® IP 5000 Phone

Ending Conferences

When you end a conference, you end your connection to the other conference participants. The other parties remain connected.

To end a conference:

>>From the Active:Conference screen, press the End Call soft key. The two other conference participants remain connected.

Changing the Way Calls are Answered

You can set up your phone to do the following:

•Forward certain incoming calls to another party.

•Reject all the calls from a specific contact.

•Transfer calls from a specific contact to another party.

•Temporarily refuse all incoming calls and prevent your phone from ringing.

Forwarding Calls

Your company’s settings may override this feature. For more information, contact your system administrator. Call forwarding isn’t available on shared lines.

You can set up your phone to forward calls to another party. You can choose to forward all incoming calls, or just those calls that arrive when you’re already in a call, or when you don’t answer. Your phone will forward calls even if you enable the Do Not Disturb Feature.

To forward calls to another extension:

1.From the idle screen, press the Forward soft key.

2.From the Forwarding Type Select screen, scroll to the forwarding type

you want, and then press . The options are:

—Always—To forward all incoming calls.

—No Answer—To forward all unanswered incoming calls.

—Busy—To forward calls that arrive when you’re already in a call.

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Polycom 1725-30965-001, IP 5000 manual Changing the Way Calls are Answered, Forwarding Calls

Contents

User Guide for Polycom SoundStation IP 5000 Phone Trademark Information Contents User Guide for the Polycom SoundStation IP 5000 Phone Before You Use Your Phone Registering the Phone Display Screen Using the Keypad Indicators Line Call Icon Phone Status Indicators Icon Line or Call State Description If you want to Then do this Navigating Menus and Calls Entering Data and Enabling Items Tips for Using a Conference Phone Calling and Answering Answering CallsPlacing Calls Calling by Entering a Phone Number To view this call list Press this arrow key Press While Your Phone Rings Ending CallsRejecting Calls While Your Phone Rings During Calls Forwarding Calls While Your Phone RingsHolding and Resuming Calls Transferring Calls ActiveConference screen displays Hosting Conference Calls Holding and Resuming Conferences Forwarding Calls Changing the Way Calls are Answered Rejecting Calls from a Contact Diverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not Disturb Working with Call Lists Viewing Call Lists Editing Call List Entries Clearing Call List Entries Working with Contact Directory Searching Contact DirectoryUpdating Contact Directory To add a Contact Directory entry manually To add a Contact Directory entry from a call list You can delete an entry in the Contact Directory Searching Corporate Directory Working with Corporate Directory Controlling What is Heard Saving Corporate Directory Search ResultsChanging the Ring Tone Setting Unique Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Customizing the Phone Display Muting the MicrophoneChanging the Language Changing the Time and Date Display Changing the Time and Date Order Changing the Backlight Changing the Screen Contrast Press , and then select Settings Basic Backlight Intensity Power and Startup TroubleshootingSymptom Problem Corrective Action Status Network Ethernet. From Functioning on Controls Calling Access to Screens and Systems Screen Contrast on Displays Audio Settings Basic Restart PhoneOverall Functioning Productivity Suite Testing Phone Hardware Service Agreements Governing LawLimitations of Liability Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Installation Instructions Safety and Compliance Part 15 FCC RulesClass B Digital Device or Peripheral Modifications Safety and Compliance Polycom SoundStation IP 5000 Menu Structure From previous End-User License Agreement for Polycom Software Support Services Limitation of Liability Miscellaneous