Testing Phone Hardware | Polycom IP 5000, 1725-30965-001 guide

User Guide for the Polycom® SoundStation® IP 5000 Phone

Testing Phone Hardware

Your system administrator may ask you to access a diagnostics menu on your phone to test your phone hardware. From the diagnostics menu, you can test your phone’s microphones, keypad mappings, and display. See your system administrator for instructions on how to perform these tests.

To access the diagnostics menus:

>>Press , and then select Status > Diagnostics > Test Hardware > Audio Diagnostics, Keypad Diagnostics, or Display Diagnostics.

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Polycom IP 5000, 1725-30965-001 manual Testing Phone Hardware

Contents

User Guide for Polycom SoundStation IP 5000 Phone Trademark Information Contents User Guide for the Polycom SoundStation IP 5000 Phone Registering the Phone Before You Use Your Phone Using the Keypad Display Screen Phone Status Indicators Indicators Line Call Icon Icon Line or Call State Description Navigating Menus and Calls If you want to Then do this Entering Data and Enabling Items Tips for Using a Conference Phone Placing Calls Calling and AnsweringAnswering Calls Calling by Entering a Phone Number To view this call list Press this arrow key Press Rejecting Calls While Your Phone Rings While Your Phone RingsEnding Calls Holding and Resuming Calls During CallsForwarding Calls While Your Phone Rings Transferring Calls Hosting Conference Calls ActiveConference screen displays Holding and Resuming Conferences Changing the Way Calls are Answered Forwarding Calls Rejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another Party Working with Call Lists Viewing Call Lists Clearing Call List Entries Editing Call List Entries Updating Contact Directory Working with Contact DirectorySearching Contact Directory To add a Contact Directory entry manually To add a Contact Directory entry from a call list You can delete an entry in the Contact Directory Working with Corporate Directory Searching Corporate Directory Changing the Ring Tone Controlling What is HeardSaving Corporate Directory Search Results Changing the Ringer Volume Setting Unique Ring Tones for ContactsChanging the Speaker Volume Changing the Language Customizing the Phone DisplayMuting the Microphone Changing the Time and Date Display Changing the Time and Date Order Changing the Screen Contrast Changing the Backlight Press , and then select Settings Basic Backlight Intensity Troubleshooting Power and StartupSymptom Problem Corrective Action Status Network Ethernet. From Controls Functioning on Access to Screens and Systems Calling Displays Screen Contrast on Settings Basic Restart Phone AudioOverall Functioning Productivity Suite Testing Phone Hardware Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral Modifications Safety and Compliance Polycom SoundStation IP 5000 Menu Structure From previous End-User License Agreement for Polycom Software Support Services Limitation of Liability Miscellaneous