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Soundpoint IP 550
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User Guide SoundPoint IP 550 Phone Index
Models:
Soundpoint IP 550
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Install
Parts list
Symbols
System administrator
Warranty
Configuring Basic Settings
Access to Screens and Systems
Setting Up Conference Calls
Adjusting the Volume
Select Settings Basic Contrast
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User Guide SoundPoint IP 550 Phone
Index – 4
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Contents
User Guide for the Polycom SoundPoint IP 550 Phone
Page
About This Guide
Changes to This Guide
User Guide SoundPoint IP 550 Phone
Contents
User Guide SoundPoint IP 550 Phone
Troubleshooting Your SoundPoint IP 550 Desktop Phone
User Guide SoundPoint IP 550 Phone Viii
Getting Started with Your SoundPoint IP 550 Desktop Phone
Parts List
Connecting Network and Power Source
Assembling Your SoundPoint IP 550 Desktop Phone
Power over Ethernet
AC Power
To connect the AC power
To connect the handset and optional headset
Connecting the Handset and Optional Headset
To connect the PoE
Attaching the Base
To attach the base as a desk mount
To attach the base as a wall mount
Features of Your SoundPoint IP 550 Desktop Phone
Registering Your SoundPoint IP 550 Desktop Phone
Features of your SoundPoint IP 550 phone are
Description
Getting Started with Your SoundPoint IP 550 Desktop Phone
Icon Description
Using the Navigation Keys
Before You Use Your SoundPoint IP 550 Desktop Phone
User Guide SoundPoint IP 550 Phone
Customizing Your SoundPoint IP 550 Desktop Phone
Changing the Appearance of Time and Date
Configuring Basic Settings
To configure the time and date formats
Changing the Display Contrast
To adjust the contrast on the phone display
Select Settings Basic Contrast
Changing the Backlight Intensity
To modify the backlight intensity
Select Backlight Idle Intensity
Select Settings Basic Preferences Headset Headset Memory
Enabling the Headset Memory Mode
To enable Headset Memory Mode
Select Maximum Intensity
To activate Headset Memory Mode
Selecting the Ring Type
Selecting the Correct Headset for Electronic Hookswitch
To select a headset that supports electronic hookswitch
To change the incoming ring type
To change the language
Select Settings Basic Preferences Language
Changing the Language
To change the graphic display background
Select Settings Basic Preferences Background
Chaning the Graphic Display Background
Select Background Prioritize Background
Adjusting the Volume
Muting the Microphone
Managing Call Lists
Managing Contacts
To add a contact to the local contact directory manually
Adding Contacts
Adding Contacts Manually
Select Contact Directory
Adding Contacts From Call Lists
Adding Contacts From the Corporate Directory
Select Corporate Directory
Editing Contacts
To edit a contact in the local directory
To delete a contact from the local contact directory
Deleting Contacts
Placing Calls to Contacts
To place a call to a contact in the local contact directory
Searching for Contacts
To search for a contact in the local contact directory
To search for a contact in the corporate directory
To set a distinctive ring type for a contact
Managing Incoming Calls
Distinguishing Calls
To divert incoming calls from a particular contact
Rejecting Calls
Diverting Calls
System Customizations
Supporting Multiple Lines
Supporting Multiple Line Keys Per Line
Supporting Shared Lines
Your SoundPoint IP 550 supports shared lines
Page
Placing Calls
To place a call using the handset
To place a call using Hands-Free Speakerphone mode
To place a call using the headset
Answering Calls
To answer a call using the Hands-Free Speakerphone
Answering When Not in Another Call
To answer a call using the handset
Duration and destination
To answer a call using the headset
Answering When in Another Call
To end a call
Ending Calls
To answer an incoming call on a shared line
To redial the last call placed from your phone
Redialing Numbers
Placing Calls on Hold
Hosting Conference Calls
Multiple Calls on Hold
Setting Up Conference Calls
To set up a conference call
Conference similar to this one will now exist
Managing Conference Calls
To manage a conference call
System administrator
To add a party to a conference call using the Join soft key
Adding Parties to Conference Calls
Press the New Call soft key
Splitting Conference Calls
Transferring Calls
Joining Conferences
Ending Conference Calls
Performing a Consulative Transfer
To transfer a call
Performing a Blind Transfer
To perform a blind transfer
To forward all incoming calls to another party
Forwarding Calls
Static Forwarding
URL or IP address, refer to Placing Calls on
Dynamic Forwarding
To disable call forwarding
Enabling Do Not Disturb
To forward an incoming call to another party
Assigning Speed Dial Keys
To enable Do Not Disturb
To disable Do Not Disturb
Multiple Lines and Do Not Disturb
Assigning New Speed Dial Keys
To add or edit a speed dial index for an existing contact
To assign a new speed dial key
Press and hold an unassigned
Using Voice Mail
To listen to voice messages
User Guide SoundPoint IP 550 Phone
Using Multiple Call Appearances
User Guide SoundPoint IP 550 Phone
To read text messages
Using Text Messaging
Select Features Messages Instant Messages
To send a text message
Do one of the following Press . Select Instant Messages
To view and change your presence settings
Using Buddy Lists
Presence Settings
Select Features Presence My Status
To block or unblock a contact from your buddy list
Managing Buddies
To add or delete a contact from your buddy list
Integrating With Microsoft Live Communications Server
Select Features Presence Buddy Status
Select Features Presence Buddy Status Privacy List
To add a contact to your buddy list
Restarting Your Phone
To restart the phone
Troubleshooting Your SoundPoint IP 550 Desktop Phone
Controls
Power and Startup
Symptom Problem Corrective Action
Then select Status Network
Access to Screens and Systems
Lines Line Information. From
Audio
Settings Basic Preferences
Headset Echo Cancellation
Calling
Preferences Audible Ringer
Menu Basic Settings
Settings Basic Ring Type
Displays
Contrast on
To test your phone hardware
Testing Phone Hardware
Productivity Suite
Status Licenses
User Guide SoundPoint IP 550 Phone
Service Agreements
Governing Law
Exclusions
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Class B Digital Device or Peripheral
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Modifications
Safety and Compliance CE and Vcci Mark
Russian Compliance SoundPoint IP
Use of Voice Compression through the Pstn
Echo cancellation
Use of IP Networks through the Pstn
Use of IP Networks through the Pstn
Symbols
Index
User Guide SoundPoint IP 550 Phone
Index
User Guide SoundPoint IP 550 Phone Index
