Using Buddy Lists, Presence Settings | Polycom Soundpoint IP 550

Using the Advanced Features of Your SoundPoint® IP 550 Desktop Phone

Using Buddy Lists

A buddy list is a list of users/devices whose status or “presence” you can monitor. Users update their presence setting (for example, “Be right back”, “Busy”, or “Out to lunch”), and you can view their status in real-time from your phone.

Your phone can “watch” the status of up to eight other phones or 48 buddies. These other phones form your “buddy list”. Your phone displays the status of your buddies in real time. Your phone can be “watched” by up to eight other phones.

If your SoundPoint IP 550 phone is configured to work with Microsoft Live Communications Server 2005, the behavior of the presence setting and buddy lists is different. For more information, contact your system administrator.

Presence Settings

To view and change your presence settings:

1.Do one of the following:

—Press .

Select Features > Presence > My Status.

—Press the MyStat soft key.

2.Use or to scroll through the list, and then press the Select soft key to select your new status.

The phones watching your status will now display your new status.

Presence information will also be sent to watching phones when you go off-hook or enable Do Not Disturb.

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Polycom Soundpoint IP 550 manual Using Buddy Lists, Presence Settings, To view and change your presence settings

Contents

User Guide for the Polycom SoundPoint IP 550 Phone Page Changes to This Guide About This Guide User Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Assembling Your SoundPoint IP 550 Desktop Phone Connecting Network and Power Source Power over Ethernet AC PowerTo connect the AC power To connect the handset and optional headset Connecting the Handset and Optional HeadsetTo connect the PoE Attaching the Base To attach the base as a desk mount To attach the base as a wall mount Registering Your SoundPoint IP 550 Desktop Phone Features of Your SoundPoint IP 550 Desktop Phone Description Features of your SoundPoint IP 550 phone are Getting Started with Your SoundPoint IP 550 Desktop Phone Icon Description Before You Use Your SoundPoint IP 550 Desktop Phone Using the Navigation Keys User Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone Changing the Appearance of Time and Date Configuring Basic SettingsTo configure the time and date formats Select Settings Basic Contrast To adjust the contrast on the phone displayChanging the Display Contrast Changing the Backlight Intensity Select Backlight Idle Intensity To modify the backlight intensity To enable Headset Memory Mode Enabling the Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Select Maximum Intensity To activate Headset Memory Mode To select a headset that supports electronic hookswitch Selecting the Correct Headset for Electronic HookswitchSelecting the Ring Type To change the incoming ring type To change the language Select Settings Basic Preferences LanguageChanging the Language To change the graphic display background Select Settings Basic Preferences BackgroundChaning the Graphic Display Background Select Background Prioritize Background Adjusting the VolumeMuting the Microphone Managing Call Lists Managing Contacts Adding Contacts Manually Adding ContactsTo add a contact to the local contact directory manually Select Contact Directory Adding Contacts From Call Lists Select Corporate Directory Adding Contacts From the Corporate Directory To edit a contact in the local directory Editing Contacts Placing Calls to Contacts Deleting ContactsTo delete a contact from the local contact directory To place a call to a contact in the local contact directory To search for a contact in the local contact directory Searching for Contacts To search for a contact in the corporate directory To set a distinctive ring type for a contact Managing Incoming CallsDistinguishing Calls To divert incoming calls from a particular contact Rejecting CallsDiverting Calls Supporting Multiple Lines System Customizations Supporting Multiple Line Keys Per Line Your SoundPoint IP 550 supports shared lines Supporting Shared LinesPage Placing Calls To place a call using Hands-Free Speakerphone mode To place a call using the handset Answering Calls To place a call using the headset To answer a call using the handset Answering When Not in Another CallTo answer a call using the Hands-Free Speakerphone Duration and destination Answering When in Another Call To answer a call using the headset To end a call Ending CallsTo answer an incoming call on a shared line To redial the last call placed from your phone Redialing NumbersPlacing Calls on Hold Multiple Calls on Hold Hosting Conference Calls To set up a conference call Setting Up Conference Calls Conference similar to this one will now exist To manage a conference call Managing Conference Calls System administrator Adding Parties to Conference Calls To add a party to a conference call using the Join soft key Press the New Call soft key Joining Conferences Transferring CallsSplitting Conference Calls Ending Conference Calls To transfer a call Performing a Consulative Transfer To perform a blind transfer Performing a Blind Transfer To forward all incoming calls to another party Forwarding CallsStatic Forwarding URL or IP address, refer to Placing Calls on Enabling Do Not Disturb To disable call forwardingDynamic Forwarding To forward an incoming call to another party To disable Do Not Disturb To enable Do Not DisturbAssigning Speed Dial Keys Multiple Lines and Do Not Disturb To add or edit a speed dial index for an existing contact Assigning New Speed Dial Keys Press and hold an unassigned To assign a new speed dial key To listen to voice messages Using Voice Mail User Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone To read text messages Using Text MessagingSelect Features Messages Instant Messages Do one of the following Press . Select Instant Messages To send a text message Presence Settings Using Buddy ListsTo view and change your presence settings Select Features Presence My Status To block or unblock a contact from your buddy list Managing BuddiesTo add or delete a contact from your buddy list Select Features Presence Buddy Status Privacy List Select Features Presence Buddy StatusIntegrating With Microsoft Live Communications Server To add a contact to your buddy list To restart the phone Restarting Your Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone Controls Power and StartupSymptom Problem Corrective Action Then select Status Network Access to Screens and SystemsLines Line Information. From Headset Echo Cancellation Settings Basic PreferencesAudio Calling Preferences Audible Ringer Menu Basic SettingsSettings Basic Ring Type Contrast on Displays Productivity Suite Testing Phone HardwareTo test your phone hardware Status Licenses User Guide SoundPoint IP 550 Phone Governing Law Service Agreements Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Installation Instructions Safety and Compliance Part 15 FCC RulesClass B Digital Device or Peripheral Modifications Russian Compliance SoundPoint IP Safety and Compliance CE and Vcci Mark Use of Voice Compression through the Pstn Echo cancellationUse of IP Networks through the Pstn Use of IP Networks through the Pstn Index Symbols User Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index