Proxim CPN 63708 Chapter 9. Troubleshooting

Tsunami MP.11 Installation and Management

Chapter 9. Troubleshooting

This chapter helps you to isolate and solve= problems with your MP.11. In the event this chapter

does not provide a solution or the solution does not solve your problem, please check our website:

http://www.proxim.com

Before you start troubleshooting, it is important that you have checked the details in the user’s

guides and manuals. For details about RADIUS, TFTP, terminal and telnet programs, and Web

browsers, please refer to their appropriate documentation.

The following sections can help to solve your problem:

▪ LED Indicators below

▪ MP.11 Connectivity Issues on page 75

▪ Setup and Configuration on page 78

In some cases, rebooting the MP.11 clears the problem. If nothing else helps, consider a “Soft Reset

to Factory Defaults” (on page 26) or a “Forced Reload” (on page 69). The Forced Reload option

requires you to download a new image file to the MP.11.

LED INDICATORS

The MP.11 has three active LED indicators; the fourth LED is not used at this time. The LEDs are

shown in the following figure and described in the table.

Chapter 9. Troubleshooting 74

CPN 63708 Issue Date: 02/05/2003

Contents

Main Notices Contents Chapter 1. Overview WIRELESS NETWORK TOPOLOGIES Page Chapter 2. Installation IDENTIFYING NETWORK TOPOLOGY AND EQUIPMENT FINDING A SUITABLE LOCATION INSTALLATION Installing the MP.11 Page Attaching a Kensington Security Lock (Optional) SWITCHING ON THE MP.11 Connecting the Active Ethernet splitter to the Ethernet cabling INSTALLING DOCUMENTATION AND SOFTWARE MOUNTING THE MP.11 Desktop Mount Wall Mount Ceiling Mount Desktop Mounting Wall Mounting Page Ceiling Mounting Chapter 3. Management Overview MP.11 IP ADDRESS ScanTool Static or Dynamic IP Address Static IP Address Dynamic IP Address with DHCP WEB INTERFACE OVERVIEW COMMAND LINE INTERFACE OVERVIEW Ethernet port connected through the network or with a cross-over Ethernet cable between the Serial port of the MP.11 Ethernet Port Serial Port An ASCII terminal program, such as HyperTerminal. HyperTerminal Connection Properties Chapter 4. Basic Management REBOOTING AND RESETTING Applying Changes Rebooting Resetting Hardware Soft Reset to Factory Default GENERAL SETTINGS System Status SYSTEM CONFIGURATION IP CONFIGURATION Interfaces Wireless Slot WORP Base WORP Satellite WORP Base and WORP Satellite Mode Ethernet Port MONITORING SETTINGS Wireless Interfaces SECURITY SETTINGS Encryption Passwords Using Telnet to Change Passwords Using the Web Interface to Change Passwords Using SNMP to Change Passwords UPGRADING THE MP.11 Chapter 5. Web Interface Configure Monitor Commands STATUS CONFIGURE 1) System 2) Network IP Routing 3) Interfaces 4) SNMP Trap Groups IP Access Table Trap Host Table 5) Telnet Page 8) Security Encryption 9) Filtering Ethernet Protocol Filter Static MAC Pair Filtering Spanning Tree Storm Threshold Specifying a maximum number of frames per second as received from a single network device Specifying an absolute maximum number of messages per port Broadcast Protocol Filtering MONITOR 1) Wireless General Page Page Page Page 9) Learn Table 10) IP Routes COMMANDS 1) Download Page 4) Reset 5) Help Chapter 6. Command Line Interface INTRODUCTION Viewing and Changing Parameters on page 61 Boot Loader Command Line Interface USING COMMAND HELP VIEWING AND CHANGING PARAMETERS Show Command Set Command ENTERING STRINGS WORKING WITH TABLES Viewing Table Contents Creating a Table Row Modifying a Table Entry Modifying Several Table Entries Enabling, Disabling, or Deleting a Table Row Chapter 7. Procedures TFTP SERVER SETUP IMAGE FILE DOWNLOAD CLI Image File Download CONFIGURATION BACKUP CLI Configuration File Upload CONFIGURATION RESTORE CLI Configuration File Download SOFT RESET TO FACTORY DEFAULT CLI Soft Reset to Factory Defaults HARD RESET TO FACTORY DEFAULT FORCED RELOAD 3. Follow the procedure Image File Download with the Boot Loader to download an image file. IMAGE FILE DOWNLOAD WITH THE BOOTLOADER ScanTool Command Line Interface An ASCII terminal program such as HyperTerminal. Page Chapter 8. Specifications HARDWARE SPECIFICATIONS RADIO SPECIFICATIONS Channel Frequencies Chapter 9. Troubleshooting Setup and Configuration on page 78 LED INDICATORS MP.11 CONNECTIVITY ISSUES MP.11 Does Not Boot Serial Link Does Not Work HyperTerminal Connection Properties Setup and Configuration Ethernet Link does not work Blinking Green or Amber is traffic SETUP AND CONFIGURATION Lost the MP.11 Password The MP.11 Responds Slowly No DHCP server is available. The IP address of the MP.11 is already in use. There is too much network traffic. Web Interface Does Not Work Page Changes Do Not Take Effect Glossary