Troubleshooting, Symptom Suggestion | Radio Shack 43-3704 instruction

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first

	Symptom	Suggestion

		• Make sure the AC adapter is plugged into the
	The CHARGE LED won’t	base and wall outlet.
	The CHARGE LED won’t	• Make sure the handset is properly seated in the
	illuminate when the handset	• Make sure the handset is properly seated in the
	is placed in the cradle.	cradle.
	is placed in the cradle.	• Make sure the charging contacts on the handset
		• Make sure the charging contacts on the handset
		are clean.
		• Move the handset and/or base to a different
		location away from and/or scratchy metal
	The audio sounds weak.	objects or appliances and try again.
		• Make sure that you are not too far from the
		base.
		• Check both ends of the base telephone line
		cord.
		• Make sure the AC adapter is plugged into the
		base and wall outlet.
		• Disconnect the AC adapter for a few minutes,
		and then reconnect it.
	Can’t make or receive calls.	• De-register the handset (see “De-register the
		Handset” on page 30) and register the handset
		(see “Register the Handset to the Base” on
		page 50).
		• Make sure that you are not too far from the
		base.
		• If an outside call is already established, you
		cannot make another outside call.
		cannot make another outside call.
		• Charge the batteries in the handset for 15-20
		hours by placing the handset on the base or
		charging cradle.
		• The handset may be too far away from the base			Troubleshooting
	The handset doesn’t ring or	unit.			Troubleshooting
		unit.
		• Place the base unit away from appliances or
	receive a page.	metal objects.
		metal objects.
		• De-register the handset (see “De-register the
		Handset” on page 30) and register the handset
		(see “Register the Handset to the Base” on
		page 50).
	Unavailable appears in	• Make sure that another handset is not in use,
	the display.	and try the phone again.

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Radio Shack 43-3704 owner manual Troubleshooting, Symptom Suggestion

Contents

43-3704 Contents Introduction FCC Statement Information Surge Protection Important Safety Instructions Important Caller ID Information Read this Before Installation Selecting a Location Installation On a Wall Plate or Wall On a Desk Top Base downward to secure it CONNECTING/CHARGING the Battery Pack Recharging the Battery Pack Installation To remove the beltclip Installing a BeltclipUsing a Headset To attach the beltclip Animation Displays Example of the standby mode displayDisplay and Icons Soft KEY Function Talk mode Main Menu Options Default Settings Using DirectLink Mode Setting Menu OptionsDirectLink Mode Using the Interface Confirmation tone, and DirectLink Handset SetupUsing Room Monitor Room Monitor Selecting a Ringer Tone Selecting a Ringer VolumePress the OK soft key. You will hear a confirmation tone Distinctive Ringer Setup Setting the True Banner Setting the AutoTalkSetting the Anykey Answer Selecting a Language Setting the Key Touch Tone Setting Room Monitor Setting the Animation Screen Setting the Ring Time Answering System SetupSetting a PIN Code Setting the Record Time Turning the message alert tone off from a remote location Setting the Language of your Answering SystemTurning the message alert tone off by pressing any key Setting Day and Time Global SetupSetting the Call Screen Setting the Area Code Setting Cidcw Caller ID on Call Waiting Setting the Dial Mode Making a Call Using Your PhoneFrom the handset DE-REGISTER the Handset Receiving a Call From the Handset Speakerphone Placing a Call on Hold Switching to the Handset Speakerphone During a CallHanging UP Call Waiting Storing a Redial Record Deleting a Redial Record Do not Disturb DND Adjusting the Handset Earpiece and Speaker Volume Travelling OUT-OF-RANGE Tone Dialing Switch OverPrivacy Mode Mute Microphone Conferencing Joining a Conference CallConferencing with one outside line Conferencing with 2 outside lines Find Handset Flash and Call Waiting Storing Phone Numbers NAMES, Distinctive Rings Speed Dial Phonebook Speed Dial appears. Press Steps for Entering Names and Special Characters If you make a mistake while entering a name Viewing the Phonebook To hang up press END Making Calls Using the PhonebookSpeed Dialing To finish the viewing operation, press Editing the Stored Data Editing or Erasing a Data Deleting the Stored Data Copying Phonebook Locations Testing Stored Emergency Numbers Caller ID and Cidcw Caller ID on Call Waiting Caller ID Viewing the Caller ID List Calling a party from the Caller ID list Using the Caller ID Message ListDeleting Information from the Caller ID List Deleting all Caller ID names/ numbers Storing Caller ID messages in the Phonebook Long Distance calls and Area Code Setting/CancellationViewing the Caller ID List on Call Waiting Deluxe Features Register the Handset to the Base Expanding Your PhoneDual Handset Expandability DirectLink call Using the Directlink ModeINTERCOM/CALL Transfer Feature From handset to handset Call Transfer FeatureIntercom Expanding Your Phone Integrated Answering Device Features Recording a personal outgoing message Greeting Setting your outgoing message GreetingSetting UP Your Answering System Ô Pre-recorded message Deleting an outgoing message Adjusting the Speaker Volume LevelChoosing between the two outgoing messages REPEAT/SELECT until you hear the correct hour setting Answering System SettingsSetting the Time LED stops flashing when all new messages are played back Setting the ring time Setting a PIN code Press CLOCK/MENU three times Selecting the message record time Press SET Confirmation tone sounds, the system Announce only featureSetting the message alert Selecting the language To screen an incoming call, do the steps as follows Setting the call screenScreening a call From the base From the handset Using Your Answering SystemTo cancel the call screen, press END Playing your messages Repeating a message To maintain maximum record time, delete the old messages. Ô Skipping a messageDeleting a message System returns to standby Voice memoRecording a conversation Remote Operation Remote access away from home Function Remote access with the handset ∅/4 Deleting a Message Stop Operation Ô Remote Key Function Symptom Suggestion Troubleshooting Keep the handset away from microwave ovens Care Service and RepairPage Memo Fort Worth, Texas RadioShack Corporation