Troubleshooting, Indicators | RadioLAN DockLINK specs

Troubleshooting

This section discusses ways to eliminate trouble on the network. We will provide cross-references to other options in the manual, which support corrective action.

The DockLINK bridges traffic between the local station and the wireless network. The unit provides several indicators of its status and, with either a serial terminal or Web based access, a user may use the tools built into the DockLINK to further examine the network connection and help troubleshoot a problem report.

Indicators

In normal operation, verify that the power, 10BaseT, and radio connectors are attached. Verify that the Power LED is illuminated, and that the Status 1, or Status 2 LEDs are not lit. If either of these are lit, it may indicate a problem, and you should contact your distributor for assistance. If you cannot reach your distributor, or purchased the units directly from RadioLAN, contact RadionLAN Support.

Problem: No traffic passed

Using either the VT100 or Web management tools, check that the configuration is set correctly. Verify that the filters are not set to block all traffic or stop a specific protocol. Examine the statistic counters and use the node discovery screen to “see” the wireless network. Verify the SUBNET ID is set to the correct value.

890-010 12/04/98

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© 1998 RadioLAN.

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RadioLAN DockLINK manual Troubleshooting, Indicators, Problem No traffic passed

Contents

Wireless Local Area Network DockLINK User Guide FCC Remarks Fccid Mcipuniit Disclaimer Manual Conventions Trademark Disclosures Table of Contents Recording Important System Information Troubleshooting Glossary DockLINK and Radio Unit Introduction 890-010 12/04/98 Designed for Simplicity Adding Security to the Wireless Network Station Local Management System RequirementsBrowser Requirements Quick Installation Steps Quick Installation Steps To Test the Antenna Placement Designing Your System Testing Data Range Testing the Data Range Network Requirements Installing the DockLINK Locating the Radio Unit Do thisDo not do this Connecting the DockLINK Connecting the DockLINK Setting the MDI/MDI-X Switch Connect the DockLINK Initial IP Address Setup 890-010 12/04/98 Optional Configuration Disk DockLINK Manager Using the DockLINK Manager Logging Onto the DockLINK Manager Accessing the DockLINK with the Browser Enter Password Product IDEnter User Name Main Menu DockLINK Manager Layout Main Node Discovery Network Information Page Station List Tab Discovering Wireless Nodes Within the DockLINK’s Data Range Name Station ListAddress Type Link Quality Ratings Link Node Discovery Network Information Page Connectivity Tab Connectivity Setting Up Security Features User Password and Retype Password FieldsUser Logon Name Fields Reload IP Parameters Default Gateway IP Address IP AddressSubnet Mask Dhcp Operation Modes Disabled Radio Button Download System Software Only Radio Button Acquire system IP Only Radio ButtonDownload System Software and Save It Radio Button Dhcp Server IP Address Dock Mode Setting the DockLINK’s Mode of Operation Securing the DockLINK with Data Encryption DockLINK data packetsEncryption Key and Retype Encryption Key 10BaseT Port Parameters Setting up10BaseT Port Parameters MAC Address Filter Edit ButtonBlock IP Packets Block NetBIOS Packets Block IPX PacketsBlock NetBEUI Packets Port Name Radio Port Parameters Edit Subnet ID Block IP Packets Block NetBEUI Packets Console Parameters Setting the Baud Rate for the Local Port MAC Address Table Managing Packet Flow through the DockLINK MAC Address Mask BytesSource/Dest Adding MAC Filters Accept/Reject Deleting MAC Filters Modifying MAC Filters Interrogating DockLINK for Performance Information Total Packets Transmitted Checking 10BaseT Port Statistics Total Packets Received Radio Port Statistics Checking Radio Port Statistics Packet Transmission Average Transmit Rate Packets/SecTotal Retransmission Average Receive Rate Packets/Sec Packet Reception Upgrading System Software File to Upload Address field. Do not use this selection with DockLINK Upgrading from a Tftp ServerSet Tftp Server IP Address System Software File Name Save All Changes and Reset Radio Button Saving or Rejecting Configuration Setting Changes Reset Configuration to Factory Default Radio Button Reload Last Saved Configuration Radio Button Reset Resetting the DockLINK Setting the Frames to Send Testing DockLINK Connectivity to the Wireless Network Setting the Address Setting the Frame SizeFrames Sent Frames Acked Avg Retrans Success %Start Button Stop Button System Information Recording Important System Information Subnet ID Boot Software Version System Log Viewing the System Log Managing the DockLINK Locally Connecting the VT-100 Terminal to the DockLINK Serial Port Adapter Cable Pin-outs Signal Description DB-9F RJ11 DockLINK Local Management Prompt For more information, see Station Name Configuring the DockLINK for use in the Dock Mode Serial Number Logging onto the DockLINK Configuration Screen Enter User Name Node Discovery Using the Main Menu System Statistics Menus System Configuration Menu Working with the System Configuration Menu Port Parameters Menus Snmp Parameters Access Security User Password Configuration Manager Menu ItemsMenu Name Menu Item Refer to User Logon Name Menu Name Menu Item Refer to IP Address Default Gateway IPSubnet Mask Address Menu Name Menu Item Refer to Dhcp Operation Mode Dock ModeData Encryption Mode Encryption Key Enable Encryption10BaseT Port Parameters Menu Subnet ID Block NetBIOS PacketsBlock MAC Packets Edit MAC Filters List all Filters Configured Packet When SatisfiedAddress Filtering Accept or Reject Menu Name Menu Item Refer to Radio Port Statistics Download Mode Menu Name Menu Item Refer to Tftp Server IP Address Save All ConfigurationSystem Software Name Perform Download Reset All Configuration ConfigurationsPing Frame Count Ping Frame Size Total Packets Menu Name Menu Item Refer to Perform PingTransmitted Average Retransmission System Log Menu Name Menu Item Refer to System Information Troubleshooting IndicatorsProblem No traffic passed Problem Radio Range seems less than it should be Glossary Access Point Agent Client Station Domain Gateway Dhcp Server Node IP Address MAC Address Manager Ping PacketsRouting Subnet Mask Power LED IndicatorsFault LED 10Base-T port LEDs Status LEDs MDI/MDI-X switch 10BaseT connector IO Connectors Serial Port connector Electrical Specifications Network ProtocolStandards Support Environmental Specifications Physical SpecificationsDimensions Weight Electromagnetic Emissions Safety Agency Approvals Getting Technical Support Index 890-010 12/04/98 Data Encryption · 890-010 12/04/98 Logon page · 17 890-010 12/04/98 890-010 12/04/98 Enabling Data Encryption · Setting up · 25 serial devices · 890-010 12/04/98 890-010 12/04/98 RadioLAN