Warranty and Servicing
1.This product is backed by a limited warranty. During the warranty period mentioned in the Warranty supplied with your camera, any defective parts will be repaired free of charge. In the event of a camera malfunction, contact the dealer from which you purchased the camera or your nearest Ricoh Repair Center. Please note that you will be not be reimbursed for the cost of bringing the camera to the Ricoh Repair Center.
2.This warranty does not cover any damage resulting from:
1 failure to follow the instructions in the instruction manual;
2 repair, modification or overhaul not conducted by an authorized service center listed in the instruction manual;
3 fire, natural disaster, act of God, lightning, abnormal voltage, etc;
4 improper storage (noted in the “Camera User Guide”), leaking of battery and other fluids, mold, or otherwise insufficient care of the camera.
5 submergence in water (flooding), exposure to alcohol or other beverages, infiltration of sand or mud, physical shock, or dropping of the camera, or pressure on the camera, and other unnatural causes.
3.After the warranty period has passed, you will be liable for all repair fees, including those incurred at an authorized service center.
4.You will be liable for all repair fees, even within the warranty period, if the warranty card is not attached or if the distributor’s name or the purchase date have been changed or are not indicated on the card.
5.Expenses for overhaul and thorough inspection by special request of the customer will be charged to the customer, whether or not they are incurred during the warranty period.
6.This warranty only applies to the camera and not to the accessories, such as the case and strap, nor does it apply to the battery and other consumables provided.
7.Any consequential damages arising from failure of the camera, such as expenses incurred in taking pictures or loss of expected profit, will not be reimbursed whether they occur during the warranty period or not.
8.The warranty is only valid in the country in which the camera was purchased.
*The above provisions refer to repairs offered free of charge, and do not limit your legal rights.
*The intention of the above provisions is also described in the warranty card provided with this camera.
9.Parts essential to the servicing of the camera (that is, components required to maintain the functions and quality of the camera) will be available for a period of five years after the camera is discontinued.
10.Please note that if the camera is seriously damaged by flooding, submergence, infiltration of sand or mud, violent shocks or dropping, it may not be repairable, and restoration to its original condition may be impossible.
Note
•Before sending the camera in for repair, check the battery and read the instruction manual again to ensure proper operation.
•Some repairs require a significant amount of time to be completed.
•When sending the camera to a service center, please include a note which describes the defective part and the problem as precisely as possible.
•Remove all accessories not related to the problem before sending the camera to the service center.
•Before taking any important pictures (such as at weddings, on trips abroad, etc.), test the camera to check operation and ensure proper functioning. We recommend that you keep this manual and spare battery on hand.
•This warranty does not apply to data stored on an SD memory card or in internal memory.
Appendices
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