Troubleshooting

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

 

The main power indicator

This occurs in the follow-

Close the exposure glass cover or

 

 

continues blinking and

ing cases:

ADF, and check if the machine com-

 

 

does not turn off when

• The exposure glass cov-

municating with a computer.

 

 

pressed.

er or the ADF is open.

 

 

 

 

 

 

 

 

 

 

• The machine is commu-

 

 

 

 

 

nicating with external

 

 

 

 

 

equipment.

 

 

 

 

 

• The hard disk is active.

 

 

 

 

 

 

 

 

 

“Self Checking...”

The machine is preforming

The machine may perform periodic

 

 

appears.

image adjustment opera-

maintenance during operations. The

 

 

 

 

tions.

frequency and duration of mainte-

 

 

 

 

 

nance depends on the humidity,

 

 

 

 

 

temperature, and printing factors

 

 

 

 

 

such as number of prints, paper

 

 

 

 

 

size, and paper type. Wait for the

 

 

 

 

 

machine to get ready.

 

 

 

 

 

 

 

 

Original images are print-

You may have loaded the

Load paper correctly. Load paper

 

 

ed on the reverse side of

paper incorrectly.

into Tray 1-4 with the print side up,

 

 

the paper.

 

and into the LCT or bypass tray

 

 

 

 

 

with the print side down. See p.114

6

 

 

 

 

“Orientation-Fixed Paper or Two-

 

 

 

 

 

Sided Paper”.

 

 

 

 

 

 

 

 

The back of the printed

The copier's internal parts

Copy (print) a few sheets to remove

 

 

sheet is smeared with ink.

may have become smeared

the smeared ink.

 

 

 

 

with ink when misfed pa-

 

 

 

 

 

per was removed.

 

 

 

 

 

 

 

 

 

 

 

The guide boards may be

Clean the guide boards. See p.145

 

 

 

 

smeared with ink.

“Cleaning the Guide Boards”

 

 

 

 

 

 

 

Misfeeds occur frequently.

The tray's side guides may

Check the side guides are locked

 

 

 

 

not be locked or may not be

and set properly. See p.124 “Chang-

 

 

 

 

set properly.

ing the Paper Size”.

 

 

 

 

 

 

 

 

 

 

The tray's end guide may

Check the end guide is set properly.

 

 

 

 

not be set properly.

See p.124 “Changing the Paper

 

 

 

 

 

Size”.

 

 

 

 

 

 

 

 

 

 

You may have loaded pa-

When using paper of a size that can-

 

 

 

 

per of a size not shown on

not be detected automatically, use

 

 

 

 

the paper size selector.

Tray Paper Settings to set the paper

 

 

 

 

 

size. See p.56 “Tray Paper Size:

 

 

 

 

 

(Tray 1-4)” and p.165 “Copy Paper”.

 

 

 

 

 

 

 

 

 

 

Something has been placed

Do not place anything on the finish-

 

 

 

 

on the 500- or 1000-sheet

er tray. Doing so may cause paper

 

 

 

 

finisher tray.

misfeeds.

 

 

 

 

 

 

108