Runco XP-65, XP-50 operation manual Troubleshooting Tips, Symptom Possible Causes Solution

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the CinemaWall. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact your Runco dealer or Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom		Possible Cause(s)		Solution
The display does not turn on	•	The CinemaWall is not	•	Ensure that the
after initial installation.		plugged in or the AC outlet		CinemaWall is plugged in
		is not active.		and that the AC outlet is
				active.
	•	The remote control	•	Replace the batteries.
		batteries have run out.
The display is on and menus	•	Incorrect source selection.	• Select the correct source.
appear, but there is no	•	Source component is not	• Turn on the source
picture.		turned on.		component.
	•	Source component is	•	Check connections from
		connected incorrectly or		source component to
		not at all.		CinemaWall.
Image is too bright and/or	•	Picture level (contrast) is	• Lower the contrast setting
lacks definition in the bright		set too high.		(refer to page 31).
areas of the image.
Image appears “washed out”	•	Brightness is set too high.	•	Lower the brightness
and/or dark areas appear too				setting (refer to page 32).
bright.
Colors in the image are	•	The Red/Pr, Green/Y or	• Ensure that the source
swapped; for example, reds		Blue/Pb outputs from the		outputs are connected to
appear blue or vice versa.		source are connected to		the correct CinemaWall
		the wrong inputs on the		input.
		CinemaWall.
RGB-HD images appear	•	Clock and Phase settings	• Adjust Clock and Phase
“noisy.”		need adjustment.		settings (refer to SIGNAL
				on page 38).
Computer images do not dis-	•	The resolution and	•	Select a compatible
play correctly.		frequency of the video		resolution and vertical
		card in the computer are		frequency (refer to
		not compatible with the		Supported Timings on
		CinemaWall.		page 62).
The image is too large, too	•	Image size and/or position	• Adjust the image size
small or positioned incor-		needs adjusting.		and/or position (refer to
rectly.				POS./SIZE on page 35).

54 CinemaWall XP-50/XP-65 Installation/Operation Manual