Common Macintosh problems

	CONDITION	SUGGESTED SOLUTIONS

	The printer does not	Incompatibility between the PDF file and
	print PDF file correctly.	the Acrobat products:
	Some parts of graphics,	Printing the PDF file as an image may
	text, or illustrations are	solve this problem. Turn on Print As
	missing.	Image from the Acrobat printing options.
		It will take longer to print when
		you print a PDF file as an image.

	The document has	Update your Mac OS to OS 10.3.3. or
	printed, but the print job	higher.
	has not disappeared
	from the spooler in Mac
	OS 10.3.2.
	Some letters are not	This problem is caused because Mac OS
	displayed normally	cannot create the font during the Cover
	during the Cover page	page printing. English alphabet and
	printing.	numbers are displayed normally at the
	printing.	Cover page.
		Cover page.

Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error messages.

88_Troubleshooting

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Samsung CLX-6240 Series, CLX-6200 manual Common Macintosh problems

Contents

Multi Functional Printer Features of your new laser product Special Features Features by Models FeaturesAbout this USER’S Guide Convention Description Example Quick Install Guide Finding More InformationOnline User’s Guide Printer Driver Help Important Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean Laser Safety Statement Ozone Safety Mercury SafetyPower Saver Recycling FCC Statement for Wireless LAN use United States of AmericaFAX Branding Canadian Radio Interference Regulations Ringer Equivalence Number You should also know that Replacing the Fitted Plug for UK only Declaration of Conformity European CountriesApprovals and Certifications EC Certification Regulatory Compliance Statements Wireless GuidanceEEA/EFTA countries Openssl License Original Ssleay License Safety information13 Contents Copying Scanning Basic Printing Faxing Scanning by a network connection Fax setup Adjusting the color contrastCleaning your machine Maintenance parts Understanding display messages Solving other problems Using a wireless network interface cardUsing the hard disk Tips for avoiding paper jams Clearing document jams 100 Introduction Printer OverviewFront view Rear view Control Panel Overview CLX-6200FX, CLX-6210FX, CLX-6240FX only ID Copy CLX-6200ND onlyAddress Book Acknowledging the Status of the Toner Cartridge Understanding the Status LEDStatus Description Copy Collation Change Default USB Memory Network Info Scan Setup Address Book Clock ModeMenu Overview Darkness Sending Printer Driver Features Supplied SoftwarePrinter driver PostScript driver Setting UP the Hardware Setting UP the NetworkGetting started Printing a Demo System Requirements Configuring network protocol via the machineWindows Installing the Software Free HDD space Connection Machines Basic Settings Altitude adjustmentClick Printer Setting Changing the display language Setting the date and time Changing the clock modeChanging the default mode Setting sounds Using the save modes Setting print job timeoutAuto continue Net accounting Changing the font setting Using the SetIP programInstalling the program Starting the program Loading originals and print media Loading OriginalsOn the scanner glass Dadf or ADF Selecting Print Media Specifications on print media Type Size Dimensions Weighta Capacityb Media sizes supported in each mode Mode Size SourceGuidelines for special print media Media Type Guidelines Loading Paper Changing the Size of the Paper in the Paper TrayLoading paper in the tray 1 or optional tray Tips on using the multi-purpose tray Setting the Paper Size and TypeLoading paper in the multi-purpose tray Changing the Settings for Each Copy CopyingSelecting the Paper Tray Copying Changing the Default Copy Settings Using Special Copy FeaturesID Card Copying Collation Adjusting background images Poster copyingClone copying Book copying Setting Copy Timeout Printing on Both Sides of PaperEdge erase Gray enhance copying Scanning Scanning BasicsScanning from the Control Panel Scanning to application programs Setting scan information in Samsung Scan Manager User authentication for network scanningScanning by a Network Connection Preparing for network scanning Setting up an e-mail account Setting up an FTP serverSetting up an SMB server Scanning to Email Changing the Settings for Each Scan JOB Changing the Default Scan SettingsPrinting Scan Confirmation Report Automatically Scanning to an FTP server Setting UP Address Book Scan on Both Sides of Paper Printing Address Book Basic printing Canceling a Print JOBPrinting a Document Setting the fax header Adjusting the document settingsFaxing Sending a FAX Receiving a FAX Receiving automatically in Fax mode Receiving manually in Tel modeReceiving manually using an extension telephone Receiving automatically in Ans/Fax mode Sending a delayed fax Other Ways to FAXReceiving faxes in memory Sending a fax to multiple destinations Sending a priority fax Forwarding faxes FAX Setup Changing the fax setup optionsSending options Receiving options Changing the default document settings Setting up Address BookPrinting sent fax report automatically Speed buttons Group dial numbers Searching Address Book for an entryDeleting a Address Book entry Printing Address Book Using USB flash memory About USB MemoryPlugging in a USB Memory Device Scanning to a USB Memory Device Printing from a USB Memory Device Backing UP Data Managing USB Memory Deleting an image fileFormatting a USB memory device Viewing the USB memory status Maintenance Adjusting the Color ContrastPrinting Reports Printing a report Cleaning Your Machine Cleaning the outsideCleaning the inside Clearing Memory Cleaning the scan unit Maintaining the Cartridge Toner cartridge storageExpected cartridge life Redistributing toner Replacing the Toner Cartridge Sending new toner notification Replacing the Paper Transfer BeltClearing the Toner Empty message Checking replaceables Maintenance PartsItems Yield Average For the ADF Replacing the Dadf or ADF rubber padFor the Dadf Managing Your Machine from the Website To access SyncThru Web ServiceChecking the MACHINE’S Serial Number Troubleshooting Tips for Avoiding Paper JamsClearing Document Jams Input Misfeed Roller misfeed Exit misfeedDadf cover Paper feed area Clearing Paper JamsMessage Location of JAM GO to Multi-purpose tray Fuser unit area Paper exit area Optional tray Message Meaning Suggested Solutions Understanding Display Messages Not Configured Query TimeoutComm Error Install Not Assigned Page/Cancel Job Power FailureSelf Diagnostics Temperature Condition Suggested Solutions Solving Other ProblemsPaper feeding Printing problems Condition Possible Suggested Solutions Cause Printing quality problems Color or Black BackgroundMisformed Characters Copying problems Samsung Scan Manager problems Scanning problemsFax problems Common Windows problems Common PostScript problemsProblem Possible Solution Cause Common Linux problems Scanners list Not appear onNot scan Common Macintosh problems Ordering supplies and accessories AccessoriesAccessory Description Part Number Supplies HOW to Purchase Installing accessories Precautions to Take When Installing AccessoriesInstalling a memory module Upgrading a Memory Module Installing a wireless network interface card Using a Wireless Network Interface CardActivating the added memory in the PS printer properties Configuring basic network settings Selecting the authentication typeSetting Encryption Connector Wireless network interface card Using the Hard Disk Installing the hard diskSetting the hard disk in the printer properties Hexadecimal Alphanumeric Printing with the optional hard disk Printing using the form files To print a file immediately Specifications General Specifications Scanner Specifications Printer SpecificationsCopier Specifications Facsimile Specifications Glossary ITU-T No chart EthernetEtherTalk Fuser Unit MAC address ModemNetWare Originals Subnet Mask Toner CartridgeUNC Path Watermark Index LED New toner notification, send Optional tray 66, 89 originals Contact Samsung worldwide Country Customer Care Center WEB Site Switzerland Page Rev Software section Contents Using Windows Postscript Driver Using Smart Panel Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click Next Installing Printer Software in Windows Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Removing Printer Software Installing mono printer driver Click OK in the Install From Disk window Printing to a file PRN Printing a DocumentSelect your printer driver from the Name drop-down list Printer Settings Layout TabSelect Printers and Faxes Select your printer driver icon Layout Options Paper Tab CopiesPaper Options Size Type Graphics Tab Extras Tab Using a Favorite Setting Using HelpAbout Tab Printer Tab Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing Booklets Printing on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size None Using Watermarks Using an Existing WatermarkCreating a Watermark Editing a Watermark Using Overlays What is an Overlay?Using a Page Overlay Creating a New Page Overlay Using Windows PostScript Driver Advanced Using the right-click menu Overview Direct Printing UtilityPrinting From the Direct Printing Utility window Setting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Double-clickPrinters and Faxes Scanning Using Samsung SmarThru Office Using Samsung SmarThru Office Working area Scanning Process with TWAIN- enabled Software Scanning Using the WIA Driver Troubleshooting Guide Printer SettingDriver Setting Only for Windows Understanding Smart Panel Using Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click Uninstall Opening the Unified Driver Configurator Using the Unified Driver ConfiguratorDouble-clickUnified Driver Configurator on the desktop Printers Configuration Scanners Configuration Configuring Printer Properties Ports Configuration Printing from Applications Printing Files Scanning a Document Click Properties Using the Image Manager Adding Job Type Settings Installing printer driver for Macintosh Install the Printer driverUninstalling the Printer driver Double-click the Samsung Clbp Installer OSX icon Installing scan driver for Macintosh Setting Up the PrinterInstall the Scan driver Uninstalling the Scan driver For a USB-connected Select your printer name Changing Printer Settings Printing a Document Graphics Printer FeaturesPaper Printing Multiple Pages on One Sheet of Paper Duplex Printing Scanning Applications and click Image Capture Index

Common Macintosh problems

CONDITION