MESSAGE |
|
| MEANING | SUGGESTED | |
|
| SOLUTIONS | |||
|
|
|
| ||
|
|
|
|
| |
Send Error | There is a problem on | Configure your network | |||
(Wrong Config) | the network interface | interface card correctly. | |||
| card. |
| |||
Toner Empty | The color toner | You can select the | |||
T | cartridge has run out. | option among Stop, | |||
| The machine stops | Continue or Black Only | |||
| printing. | with the left/right arrow. | |||
| Press OK to toggle | If you select Stop by | |||
| the message to Stop, | pressing OK on the | |||
| Continue or Black | control panel, the | |||
| Only. | machine stops printing. | |||
|
|
| W Stop X | If you select Continue, | |
|
|
|
| the machine keeps | |
|
|
| If the black | printing, but the quality | |
|
|
| |||
|
|
| toner cartridge | cannot be guaranteed. | |
|
|
| is empty, | If you select Black Only, | |
|
|
| Black Only | the machine prints the | |
|
|
| message does | data in black. In this | |
|
|
| not appear. | case, the mono printing | |
|
|
|
| feature is preset in the | |
|
|
|
| printer properties. | |
|
|
|
| When you copy, the | |
|
|
|
| Black Start button will | |
|
|
|
| be activated only with | |
|
|
|
| this condition. | |
|
|
|
| If you do not select any, | |
|
|
|
| the machine will work as | |
|
|
|
| Stop is selected. | |
|
|
|
| Replace the color toner | |
|
|
|
| cartridge with a new one. | |
|
|
|
| See page 64 | |
Toner Exhausted | The lifespan of the | This message appears | |||
T | color toner cartridge | when the toner is | |||
| which the arrow | completely empty, and | |||
| indicates is reached. | your machine stops | |||
|
|
|
| printing. Replace the | |
|
|
|
| corresponding toner | |
|
|
|
| cartridge with a | |
|
|
|
| ||
|
|
|
| cartridge. See page 64. | |
Toner Low | The corresponding | Take out the toner | |||
T | color toner cartridge is | cartridge and thoroughly | |||
almost empty. | shake it. By doing this, | ||||
| |||||
|
|
|
| you can temporarily | |
|
|
|
| reestablish printing | |
|
|
|
| operations. | |
Tray 2 | Paper has jammed In | Clear the jam. See page | |||
Paper jam 0 | the paper feed area. | 71. | |||
Updating Data | This message | Do not turn the power off | |||
Please Wait... | appears when there is | when this message is | |||
| a change in the | showing. Changes may | |||
| system setting or | not be saved and datas | |||
| when you back up a | can be lost. | |||
| data. |
| |||
|
|
|
|
|
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.
Paper feeding
CONDITION | SUGGESTED SOLUTIONS |
|
|
Paper is jammed | Clear the paper jam. See page 69. |
during printing. |
|
Paper sticks | • Ensure there is not too much paper in the tray. |
together. | The tray can hold up to 250 sheets of paper, |
| depending on the thickness of your paper. |
| • Make sure that you are using the correct type |
| of paper. See page 37. |
| • Remove paper from the tray and flex or fan the |
| paper. |
| • Humid conditions may cause some paper to |
| stick together. |
Multiple sheets of | • Different types of paper may be stacked in the |
paper do not feed. | tray. Load paper of only one type, size, and |
| weight. |
| • If multiple sheets have caused a paper jam, |
| clear the paper jam. See page 69. |
|
|
Paper does not feed | • Remove any obstructions from inside the |
into the machine. | machine. |
| • Paper has not been loaded correctly. Remove |
| paper from the tray and reload it correctly. |
| • There is too much paper in the tray. Remove |
| excess paper from the tray. |
| • The paper is too thick. Use only paper that |
| meets the specifications required by the |
| machine. See page 33. |
| • If an original does not feed into the machine, |
| the DADF (or ADF) rubber pad may require to |
| be replaced. See page 67. |
|
|
The paper keeps | • There is too much paper in the tray. Remove |
jamming. | excess paper from the tray. If you are printing |
| on special materials, use the |
| • An incorrect type of paper is being used. Use |
| only paper that meets the specifications |
| required by the machine. See page 33. |
| • There may be debris inside the machine. Open |
| the front cover and remove the debris. |
| • If an original does not feed into the machine, |
| the DADF (or ADF) rubber pad may require to |
| be replaced. See page 67. |
|
|
Envelopes skew or | Ensure the paper guides are against both sides of |
fail to feed correctly. | the envelopes. |
|
|
Troubleshooting_ 79