Samsung CLX-6240 Series manual Understanding Display Messages, Message Meaning Suggested Solutions

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

• If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.

•Some messages may not appear in the display depending on options or models.

•xxx indicates the media type.

•yyy indicates the tray.

MESSAGE	MEANING	SUGGESTED
		SOLUTIONS
[COMM. Error]	The machine has a	Ask the sender to try
	communication	again.
	problem.
[Incompatible]	The machine has	The received fax data
	received a fax from	will be deleted.
	which is registered as	Reconfirm junk fax
	a junk fax.	setup. See page 54
[Line Error]	Your machine cannot	Try again. If the problem
	connect with the	persists, wait an hour or
	receiving fax machine	so for the line to clear
	or has lost contact	and try again.
	because of a problem	Or, turn the ECM mode
	with the phone line.	on. See page 54.
[No Answer]	The receiving fax	Try again. Make sure
	machine has not	that the receiving
	answered after	machine is operational.
	several redial
	attempts.
[Stop Pressed]	Stop/Clear has been	Try again.
	pressed during an
	operation.
[yyy]	There is no paper in	Load paper in the tray.
Paper Empty	the tray.
[yyy]	The paper size	Load the correct paper in
Paper Mismatch	specified in the printer	the tray.
	properties does not
	match the paper you
	are loading.
[yyy]	The tray cassette is	To close the tray, lower
Cassette Out	not properly closed.	the rear edge, align it
		with the slot, and slide it
		into the printer.
Adjusting...	The machine is	Wait a few minutes.
Registration	adjusting the color
	registration
Authentication	The ID or password	Enter the correct ID or
Failure	you entered is	password.
	incorrect.

MESSAGE	MEANING	SUGGESTED
		SOLUTIONS
Cancel?	Your machine’s	To cancel the fax job,
W Yes X	memory has become	press the OK button to
	full while trying to	accept Yes.
	store an original into	If you want to send those
	memory.	pages that have been
		successfully stored,
		press the OK button to
		accept No. You should
		send the remaining
		pages later, when
		memory is available.
Connection Error	Connection with the	Check the server
	SMTP server failed.	settings and the network
		cable.
Connection Failed	The protocol you have	Check the protocol or
	entered is not	server port.
	supported or server
	port is wrong.
DADF Cover	The DADF cover is	Close the DADF cover
Open Error	not securely latched.	until it locks into place.
Data Read Fail	Time expired while	Try again.
Check USB Mem.	reading data.
Data Write Fail	Storing to the USB	Check the available USB
Check USB Mem.	memory failed.	memory space.
Document Jam	The loaded original	Clear the jam. See page
	has jammed in the	69.
	DADF (or ADF).
Door Open/Check	The front cover is not	Close the cover until it
Transfer Belt	securely latched.	locks into place.
Duplex Jam 0	Paper has jammed	Clear the jam.
Check Inside	during duplex printing.	See page 71.
	This is applicable only
	to machines with this
	feature.
Duplex Jam 1	Paper has jammed	Clear the jam.
Open/Close Door	during duplex printing.	See page 71.
	This is applicable only
	to machines with this
	feature.
Enter Again	You entered an	Enter the correct item
	unavailable item.	again.
File Access	Login to the network	Change the server
Denied	server was	settings.
	successful. However,
	access to the file on
	the network server
	was denied.
File Format	The selected file	Use the correct file
Not Supported	format is not	format.
	supported.

76_Troubleshooting