3Com TRGpro manual Operating problems

Operating problems

Problem

My handheld computer won’t turn on.

I replaced the batteries, but I am still getting a low battery warning.

I get a warning message telling me my handheld computer memory is full.

Solution

Try each of these in turn:

■Adjust the contrast control.

■Make sure the batteries are installed properly.

■Replace the batteries. If your handheld computer still does not operate, try a soft reset; see Appendix A.

The battery warning message may appear immediately after replacing the batteries. Also, if you check the battery gauge in the Applications Launcher immediately after replacing the batteries, the gauge may start at “empty” and slowly rise to “full.” This is normal. It takes a few minutes for the battery gauge to accurately show the condition of the batteries.

■Purge Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your handheld computer. See “Purging records” in Chapter 4. You may need to perform a HotSync® operation to recover the memory.

■Delete unused memos and records. If necessary, you can save these records. See “Deleting records” in Chapter 4.

■If you have installed additional applications on your handheld computer, remove them to recover memory. See “Removing applications” in Chapter 3.

Page 222 Frequently Asked Questions