3Com TRGpro manual Frequently asked questions about IR HotSync operations, Problem Solution

Frequently asked questions about IR HotSync operations

Problem	Solution
I can’t perform an IR	■ Be sure the HotSync Manager is
HotSync operation.	running and the Serial Port for local
	operations is set to the simulated port
	for infrared communication.
	■ On your handheld computer, be sure
	the HotSync application is set to Local,
	with the option IR to a PC/Handheld.
	■ Be sure the IR port of your handheld
	computer is aligned directly opposite
	to, and within a few inches of, the
	infrared device of your computer.
	■ IR HotSync operations do not work
	after you receive a low battery warning.
	Check the battery power of your
	handheld computer. Replace the AAA
	batteries or recharge the internal
	battery, as needed.
My handheld	■ Your computer’s infrared port may be
computer displays	set to search automatically for the
the message	presence of other infrared devices. Do
“Waiting for sender”	the following to turn off this option:
when it’s near my	1. In the Windows taskbar, click Start.
computer’s infrared	2. Choose Settings, and then choose
port.
	Control Panel.
	3. Double-click Infrared.
	4. Click the Options tab.
	5. Deselect the option Search for and
	provide status for devices in range.
	6. Click Apply and OK.
	■ If you are using Windows 98, move
	your handheld computer away from
	the computer’s infrared port.

Page 160 Advanced HotSync® Operations