Page232 FrequentlyAsked Questions
Technical supportBeforerequesting support, please experiment a bit to reproduce and
isolateth epro blem. When you do contact support, please be ready to
provide the following information:
■The name and version of the operating system you are using
■The actual error message or state you are experiencing
■Thestepsyoutaketoreproducetheproblem
■Theversion of organizer software you are using and available
memory
Tof ind information about the version of your OS and applications:
1. Tap the Applications icon .
2. Tap the Menu icon .
3. TapApp, and then tap Info.
Note: Thousands of third-party add-on applications have been
writtenfor Palm Com puting platform devices. Unfortunately,
weare notable to support such a large number of third-party
applications. If you are having a problem with a third-party
application,please contact the developer or publisher of that
software.
4. TapVersion to see version numbers, and tap Size to see the amount
of free memory, in kilobytes.
Tof ind information about your TRGpro system:
1. Tap the Applications icon .
2. Tap the Menu icon .
3. TapApp, and then tap System Info.