TROUBLESHOOTING

 

 

I cannot group speakers.

 

●● Is the product connected to the network

¼¼If the product is connected to the

via Wi-Fi?

network via Bluetooth, NFC tagging, TV

 

SoundConnect, or AUX IN, you cannot

 

use the group speakers function.

 

 

App doesn't work properly

 

●● Does an error occur when accessing the

¼¼Make sure your smart device is

app?

compatible with the app.

 

¼¼Make sure the app is the latest version.

¼¼If used with a HUB

-- Make sure the HUB and the smart device are connected to same router.

-- Make sure the HUB's indicator LED's show that it is working correctly.

-- If you experience troubles with connecting the HUB and Soundbar, try relocating the Soundbar so that the Soundbar is closer to the wireless router or HUB.

●● If the problem persists, consult the service centre for troubleshooting.

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