Clearing Jams, Document Jams During Transmission | Samsung SF4000

A-Chapter 8(US) 4/16/98 8:46 AM Page 8.1

C h a p t e r E i g h t

TROUBLESHOOTING

In this chapter you will learn how to clear document jams, what the various error messages mean, how to fix problems.

Clearing Jams

Document Jams During Transmission

If a document jams during transmission, ÔDOCUMENT JAMÕ appears in the LCD display. DO NOT pull the document out of the slot. Doing so could harm your machine.

1. Open the control panel.

2. Carefully remove the jammed document.

3. Close the control panel firmly until it clicks into place.

When to Replace Parts for Automatic Document Feeding

If you have a problem with automatic document feeding, some parts may be worn. To maintain ADF function (Automatic Document Feeding), have related parts (ADF Rubber, ADF Roller) replaced by qualified service personnel before they exceed their service lifetimes.

Service lifetimes:

ADF Rubber - After 1 year past or 10,000 pages, whichever occurs first. ADF Roller - After 2 years past or 20,000 pages, whichever occurs first.

CHAPTER EIGHT : TROUBLESHOOTING 8.1

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Samsung SF4000 Clearing Jams, Document Jams During Transmission, When to Replace Parts for Automatic Document Feeding

Contents

Samsung Facsimile Thank You for Choosing Samsung Important Safety Information Your New Machine Installation and SetupContents Automatic Dialling Setting Document Resolution and ContrastFax Machine Advanced Operations Care and Maintenance Special FeaturesTroubleshooting When to Replace Parts for Automatic Document Feeding A p t e r O n e Your NEW Machine List of Features Common Parts Parts Others Front View Familiarizing Yourself with Your New Machine For SF4100, SF4200 only Rear View Control Panel Printer Reset Button ¹ down/up Buttons Basic FAX Operation Fax Theory Multi-function machine A p t e r T w o Installation and Setup Connection DiagramChoosing a Location Connections Number of modular cord may differ, depending on your country Handset and Handset Cradle Document Tray Printer Exit Tray Document Exit Tray Extension Phone Optional AC Power CordTelephone Line Pull the paper support on the paper bin all the way up Loading Paper 216 X Legal 210 X Installing Print CartridgePaper Type and Sizes Do not touch the copper area Press the Enter or Cartridge button Installedõ or Ôcolor Installedõ To Remove a Print Cartridge from the Storage Unit Print Cartridge Storage Unit SF4100, SF4200To Store a Print Cartridge in the Storage Unit Running Self-Test E a S E WA I T I N T I N G Sample of test pattern Connecting SF4200 to Your PC Connecting to Your PC SF4100, SF4200Connecting the Printer Cable Connecting the Serial Cable Connecting SF4100 to Your PC With Windows Setting Up Printer SF4100, SF4200Installing the Windows Printer Driver Software Installation and Setup With Windows Starting the Software from Windows Running Windows Printer Software Changing Printer Settings Installation and Setup Before YOU Print Choosing Print Options from the Control Program Installing the DOS Printer SoftwareChoosing Print Options from Windows Control Panel Choosing Print Options from DOS Using the DOS Printer SoftwarePrinting from DOS Applications Choose a page to copy Making a CopyChoose the proper Contrast, if necessary LCD asks you to Enter the number Copies from 1 to Press Copy Select a date Format Setting the Date and TimeEurope will be displayed as LCD displays Standby mode AM or PM. The machine returns to Standby modeBy pressing or Under the number you Want to change Setting the Terminal ID Your Name and Number Number keypad Enter ID name Using the Keypad to Enter Letters Selecting Tone or Pulse Service Adjusting Ringer VolumeKeypad Character Assignments Space A p t e r T h r e e Automatic Dialling One-Touch DiallingStoring a Number for One-Touch Dialling Enter the name Name to the numberUp to 20 digits Another one-touch Number Through Dialling One-Touch NumberPress a one-touch button Storing a Number for Speed Dialling Speed Dialling If you assign a name to LCD asks you to Enter a name up to 20 N a M E digitsLCD asks you to Enter another location Number If you want to return to Standby mode, press Stop Press Speed Dialling a Speed NumberEnter the location Number 1 5 A L I N G S a M S U N G Storing One-touch or Speed Dial Numbers for Group Dialling Group Dialling Press Enter LCD asks you to Wish to include GroupButton or speed dial Number Have entered all Using Group Dialling Multi-address transmission Searching Sequentially through Memory Searching for a Number in Memory Directory DiallingPress Search S E a R C H , P R E S S Searching for a Particular First Letter A p t e r F o u r FAX Machine Sending a FaxAcceptable Documents Setting Document Resolution and Contrast Turn the page face down Loading DocumentYou can choose Proper document Remote fax machine Using Quick ScanSending a Fax Automatically Sending a Fax After Talking Press Start when youPick up the handset LCD displays Document at any time by pressing Confirming Transmission Cancelling TransmissionAutomatic Redial Reception Modes Receiving a Fax Receiving in TEL/FAX Mode Receiving in FAX Mode Receiving Manually in TEL Mode Receiving in ANS/FAX ModeBoth FAX and TEL/FAX Lamps light U S E ! P R E S S O P T O C a N C E L Cancelling Reception 5mm Using an Extension TelephoneRecording Area Sending a Voice Request Voice RequestPress V.REQ while a Document is being sent Answering a Voice Request Call Back Message A p t e r F i v e Advanced Operations Memory Transmission BroadcastingLoad the document Press 01, Memory TX To enter another fax Remote machine up to LCD asks you to Enter the number Remote machine Delayed Transmission Skip this step Enter a nameEnter the name. If not Fax is to be sent Enter the time by usingLCD displays R R E N T Load a document PollingBeing Polled By a Remote Machine Capacity remaining To enter a Poll codeLCD shows the last used Poll code Polling a Remote Machine Confirming the Operation Number Adding Documents To a Standby OperationA N D B Y J O B L I S T Standby Job List Adding Documents To a Standby Operation in Memory Load a document Choose the resolutionOn the one-touch keypad. SET D D A N T O M E M O R Y % P a G E LCD asks you to Confirm the operation a D D T O 0 2 ? number LCD asks you to enter a 2-digit operation number Cancelling a Standby OperationPress 04, ADD/CANCEL LCD asks you to T E R 2 D LCD asks you to confirm the operation numberNumber, if you need Repeat steps 4-6 to A p t e r S i Special Features Using REDIAL/PAUSE Press To move Downward or upward Using Tone Switching from Pulse to ToneThrough memory until you Find the number you Want Enter the number of the other party Using Flash on a Pabx systemMode after you finish the call Chain Dialling a Memory Number Using the dial keypadLift the handset or press Group number can not be used for chain dial Help List Dual AccessMachine prints Help list To toggle between Printing Reports User ReportsSelectable Reports Dial NO. telephone numbers List Selected list is printed User Options Setting an Option Selectable Options Press 1 to select LQ. Press 2 to select Draft Press Clearing MemoryTo clear memory T E R / / S T O P Press Enter Scroll to the options by Pressing or Restores user-selectable options to the default valueOne you want to Clear Press the number A p t e r S e v e n Disassemble the white roller as follows Cleaning the Document ScannerCare and Maintenance Clean the ADF rubber piece also To perform the printer Test Printer Cartridge MaintenanceCheck Ink Level To check ink level To run the self-test Press , to choose the next menuPress Enter to confirm it N O To run the nozzle test Run Nozzle Test Yellow Red Blue Appears in SF4100/4200 only Machine prints outExamine the test pattern Wiping the Print Nozzles and Contacts Reinstall the print cartridge Cleaning the Cartridge Carrier Contacts and Deflector Carrier deflector Replacing the Print Cartridge Remove the print cartridge By pressing the 1 button, then press R T R I D G E I S E W 2 U S E D Select Ô1NEWÕ by using Care and Maintenance A p t e r E i g h t Troubleshooting When to Replace Parts for Automatic Document FeedingClearing Jams Document Jams During Transmission If the Paper is Jammed in the Paper Feed Area Paper Jams During PrintingIf the Paper is Jammed in the Received Paper Output Area US 4/16/98 847 AM LCD Error Messages Mono Installed IT is UsingUSE EXT.PHONE Press Start Polling Error TEL/FAX ModePrinter Error Receive Error Fax Problems Fixing Problems Troubleshooting Clean the print cartridge. See ÔRun Nozzle TestÕ on Print Quality Problems Draft Printing Problems Paper Feeding Problems Fax SpecificationsGeneral Color SF4100/4200 Printer