Print Quality Problems | Samsung SF4200, SF4100, SF4000 instruction

A-Chapter 8(US) 4/16/98 8:47 AM Page 8.9

TROUBLESHOOTING

Print Quality Problems

	Problem	Solution

		Make sure the DRAFT mode is not selected.
		Check ÔInk LevelÕ to see the amount of ink remaining.
		See page 7.3. If the print cartridge has completely run
		out, ÔINK OUTÕ is displayed in the LCD. Install a new
		print cartridge. See ÔReplacing the Print CartridgeÕ on
		page 7.10.
	Light or blurred	Make sure you are using the correct type of paper.
	characters.	Make sure you are using the correct type of paper.
	characters.	See ÔPaper Type and SizesÕ on page 2.7 for more
		See ÔPaper Type and SizesÕ on page 2.7 for more
		information.
		Make sure Ink Saver feature is Off in the User Options.
		Make sure the print cartridge is installed correctly.
		Clean the print cartridge. See ÔRun Nozzle TestÕ on page
		7.5.

		Make sure you are using the correct type of paper. See
		ÔPaper Type and SizesÕ on page 2.7.
		If you are in a Windows-based environment, select
		Medium or Maximum Ink Saver Mode in the User
	Smudged or dark	Options.
	Smudged or dark	Make sure the paper is straight and unwrinkled.
	characters.	Make sure the paper is straight and unwrinkled.
		Let ink dry before handling the paper.
		Change print quality to the DRAFT mode.
		Clean the print cartridge. See ÔRun Nozzle TestÕ on page
		7.5.

		If ÔINK OUTÕ is displayed, install a new print cartridge.
		See ÔReplacing the Print CartridgeÕ on page 7.10.
	Characters with white	Remove and reinstall the print cartridge.
	Characters with white	Clean the print cartridge. See ÔRun Nozzle TestÕ on page
	lines.	Clean the print cartridge. See ÔRun Nozzle TestÕ on page
	lines.	7.5.
		7.5.
		If printing transparencies, try changing the fill pattern in
		your application software.

	Improperly formed or	Clean the print cartridge. See ÔRun Nozzle TestÕ on page
	misaligned characters.	7.5.

	Solid black areas on	Try changing the fill pattern in your application
	transparencies contain	Try changing the fill pattern in your application
	transparencies contain	software.
	white streaks.	software.
	white streaks.

CHAPTER EIGHT : TROUBLESHOOTING 8.9

Image 121

Samsung SF4200, SF4100, SF4000 manual Print Quality Problems, Clean the print cartridge. See ÔRun Nozzle TestÕ on

Contents

Samsung Facsimile Thank You for Choosing Samsung Important Safety Information Contents Installation and SetupYour New Machine Automatic Dialling Setting Document Resolution and ContrastFax Machine Advanced Operations Care and Maintenance Special FeaturesTroubleshooting When to Replace Parts for Automatic Document Feeding A p t e r O n e Your NEW Machine List of Features Common Parts Parts Others Front View Familiarizing Yourself with Your New Machine For SF4100, SF4200 only Rear View Control Panel Printer Reset Button ¹ down/up Buttons Basic FAX Operation Fax Theory Multi-function machine A p t e r T w o Installation and Setup Connection DiagramChoosing a Location Connections Number of modular cord may differ, depending on your country Handset and Handset Cradle Document Tray Printer Exit Tray Document Exit Tray Telephone Line AC Power CordExtension Phone Optional Pull the paper support on the paper bin all the way up Loading Paper Paper Type and Sizes Installing Print Cartridge216 X Legal 210 X Do not touch the copper area Press the Enter or Cartridge button Installedõ or Ôcolor Installedõ To Store a Print Cartridge in the Storage Unit Print Cartridge Storage Unit SF4100, SF4200To Remove a Print Cartridge from the Storage Unit Running Self-Test E a S E WA I T I N T I N G Sample of test pattern Connecting SF4200 to Your PC Connecting to Your PC SF4100, SF4200Connecting the Printer Cable Connecting the Serial Cable Connecting SF4100 to Your PC Installing the Windows Printer Driver Software Setting Up Printer SF4100, SF4200With Windows Installation and Setup With Windows Starting the Software from Windows Running Windows Printer Software Changing Printer Settings Installation and Setup Before YOU Print Choosing Print Options from Windows Control Panel Installing the DOS Printer SoftwareChoosing Print Options from the Control Program Printing from DOS Applications Using the DOS Printer SoftwareChoosing Print Options from DOS Choose a page to copy Making a CopyChoose the proper Contrast, if necessary LCD asks you to Enter the number Copies from 1 to Press Copy Select a date Format Setting the Date and TimeEurope will be displayed as LCD displays Standby mode AM or PM. The machine returns to Standby modeBy pressing or Under the number you Want to change Setting the Terminal ID Your Name and Number Number keypad Enter ID name Using the Keypad to Enter Letters Selecting Tone or Pulse Service Adjusting Ringer VolumeKeypad Character Assignments Space A p t e r T h r e e Storing a Number for One-Touch Dialling One-Touch DiallingAutomatic Dialling Enter the name Name to the numberUp to 20 digits Another one-touch Number Press a one-touch button Dialling One-Touch NumberThrough Storing a Number for Speed Dialling Speed Dialling If you assign a name to LCD asks you to Enter a name up to 20 N a M E digitsLCD asks you to Enter another location Number If you want to return to Standby mode, press Stop Press Speed Dialling a Speed NumberEnter the location Number 1 5 A L I N G S a M S U N G Storing One-touch or Speed Dial Numbers for Group Dialling Group Dialling Press Enter LCD asks you to Wish to include GroupButton or speed dial Number Have entered all Using Group Dialling Multi-address transmission Searching Sequentially through Memory Searching for a Number in Memory Directory DiallingPress Search S E a R C H , P R E S S Searching for a Particular First Letter A p t e r F o u r Acceptable Documents Sending a FaxFAX Machine Setting Document Resolution and Contrast Turn the page face down Loading DocumentYou can choose Proper document Sending a Fax Automatically Using Quick ScanRemote fax machine Sending a Fax After Talking Press Start when youPick up the handset LCD displays Document at any time by pressing Automatic Redial Cancelling TransmissionConfirming Transmission Reception Modes Receiving a Fax Receiving in TEL/FAX Mode Receiving in FAX Mode Receiving Manually in TEL Mode Receiving in ANS/FAX ModeBoth FAX and TEL/FAX Lamps light U S E ! P R E S S O P T O C a N C E L Cancelling Reception Recording Area Using an Extension Telephone5mm Sending a Voice Request Voice RequestPress V.REQ while a Document is being sent Answering a Voice Request Call Back Message A p t e r F i v e Advanced Operations Memory Transmission BroadcastingLoad the document Press 01, Memory TX To enter another fax Remote machine up to LCD asks you to Enter the number Remote machine Delayed Transmission Enter the name. If not Enter a nameSkip this step LCD displays R R E N T Enter the time by usingFax is to be sent Being Polled By a Remote Machine PollingLoad a document LCD shows the last used Poll code To enter a Poll codeCapacity remaining Polling a Remote Machine Confirming the Operation Number Adding Documents To a Standby OperationA N D B Y J O B L I S T Standby Job List Adding Documents To a Standby Operation in Memory Load a document Choose the resolutionOn the one-touch keypad. SET D D A N T O M E M O R Y % P a G E LCD asks you to Confirm the operation a D D T O 0 2 ? number Press 04, ADD/CANCEL Cancelling a Standby OperationLCD asks you to enter a 2-digit operation number LCD asks you to T E R 2 D LCD asks you to confirm the operation numberNumber, if you need Repeat steps 4-6 to A p t e r S i Special Features Using REDIAL/PAUSE Press To move Downward or upward Using Tone Switching from Pulse to ToneThrough memory until you Find the number you Want Mode after you finish the call Using Flash on a Pabx systemEnter the number of the other party Chain Dialling a Memory Number Using the dial keypadLift the handset or press Group number can not be used for chain dial Help List Dual AccessMachine prints Help list To toggle between Selectable Reports User ReportsPrinting Reports Dial NO. telephone numbers List Selected list is printed User Options Setting an Option Selectable Options Press 1 to select LQ. Press 2 to select Draft Press Clearing MemoryTo clear memory T E R / / S T O P Press Enter Scroll to the options by Pressing or Restores user-selectable options to the default valueOne you want to Clear Press the number A p t e r S e v e n Care and Maintenance Cleaning the Document ScannerDisassemble the white roller as follows Clean the ADF rubber piece also Check Ink Level Printer Cartridge MaintenanceTo perform the printer Test To check ink level To run the self-test Press , to choose the next menuPress Enter to confirm it N O To run the nozzle test Run Nozzle Test Examine the test pattern Machine prints outYellow Red Blue Appears in SF4100/4200 only Wiping the Print Nozzles and Contacts Reinstall the print cartridge Cleaning the Cartridge Carrier Contacts and Deflector Carrier deflector Replacing the Print Cartridge Remove the print cartridge By pressing the 1 button, then press R T R I D G E I S E W 2 U S E D Select Ô1NEWÕ by using Care and Maintenance A p t e r E i g h t Troubleshooting When to Replace Parts for Automatic Document FeedingClearing Jams Document Jams During Transmission If the Paper is Jammed in the Received Paper Output Area Paper Jams During PrintingIf the Paper is Jammed in the Paper Feed Area US 4/16/98 847 AM LCD Error Messages Mono Installed IT is UsingUSE EXT.PHONE Press Start Polling Error TEL/FAX ModePrinter Error Receive Error Fax Problems Fixing Problems Troubleshooting Clean the print cartridge. See ÔRun Nozzle TestÕ on Print Quality Problems Draft Printing Problems Paper Feeding Problems General SpecificationsFax Color SF4100/4200 Printer