A-Chapter 8(US) 4/16/98 8:47 AM Page 8.7

TROUBLESHOOTING

Fixing Problems

Your problem may be listed on page 8.4 in the ÔLCD Error MessagesÕ section. Below are other problems you can solve yourself. If not, call the service company shown on the ÒWarranty Information.Ó

Fax Problems

Problem

Solution

 

 

The machine is not

Unplug the machine and plug it in again.

working, there is no

display and the buttons

Check your socket is live.

are not working.

 

 

 

 

Check the phone is connected properly.

No dial tone.

Check the phone socket in the wall by plugging in

 

another phone.

 

 

The numbers stored in

Make sure the numbers are programmed in correctly.

memory do not dial

Print a Telephone Number List (see page 6.6).

correctly.

 

 

 

The document does not

Be sure the document is not wrinkled and you are

putting it in correctly. Check the document is the right

feed into the machine.

size, not too thick or thin.

 

 

 

 

The RCV. MODE lamp should be on.

You cannot receive faxes

Be sure the handset is on properly.

automatically.

Is there paper in the machine?

 

Check if the LCD displays ÔMEMORY FULL.Õ

 

 

The machine cannot

Did you hang up the handset before you pressed

receive faxes manually.

START?

 

 

 

Check that the document is loaded face down.

 

ÔTXÕ should show up in the display.

The machine will not

You may have hung up the handset before you pressed

send anything.

START.

 

Check the other machine you are sending to can receive

 

your fax.

 

 

You cannot poll another

The fax you are polling may be using a poll code.

machine.

 

 

 

CHAPTER EIGHT : TROUBLESHOOTING 8.7

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Image 119
Samsung SF4000, SF4100, SF4200 manual Fixing Problems, Fax Problems